Cisco TelePresence vs Webex comparison

Cisco TelePresence and Webex are both solutions in the Virtual Meetings category. Cisco TelePresence is ranked #8 with an average rating of 8.5, while Webex is ranked #2 with an average rating of 7.9. Cisco TelePresence holds a 2.9% mindshare in VM, compared to Webex’s 7.6% mindshare. Additionally, 85% of Cisco TelePresence users are willing to recommend the solution, compared to 87% of Webex users who would recommend it.

Cisco TelePresence

Read 9 Cisco TelePresence reviews

788 Views
788 Comparison Views

85% willing to recommend

Webex

Read 127 Webex reviews

2,546 Views
2,470 Comparison Views

87% willing to recommend

Cisco TelePresence

Webex

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Executive SummaryUpdated on Feb 3, 2025

Cisco TelePresence and Webex are products in the video conferencing market. Webex appears to have the upper hand due to its cloud-based flexibility and integration capabilities.

Features: Cisco TelePresence provides high-definition video quality, an immersive communication experience, and secure network integration. Webex offers comprehensive collaboration tools, seamless integration with various applications, and device adaptability for digital meetings and collaborative projects.

Room for Improvement: Cisco TelePresence could enhance mobility options, reduce infrastructure dependency, and streamline integration with third-party platforms. Webex might benefit from improved user interface intuitiveness, more robust offline functionalities, and enhanced audio clarity in low-bandwidth scenarios.

Ease of Deployment and Customer Service: Cisco TelePresence requires significant infrastructure investment and on-site installation, suitable for businesses seeking permanent setups. Webex offers cloud-based deployment with minimal setup, making it ideal for rapid remote team implementation. Both offer responsive customer support, with Webex maximizing time efficiency through its deployment model.

Pricing and ROI: Cisco TelePresence involves high upfront costs due to hardware needs but provides returns for businesses using its full capabilities. Webex presents a cost-effective entry with flexible subscription models, facilitating scalability and quicker deployment, yielding faster ROI for diverse enterprises.

To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: December 2025).

Buyer's Guide

Cisco TelePresence vs. Webex

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco TelePresence

Ranking in Virtual Meetings

8th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

127

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 2.9%, down from 4.5% compared to the previous year. The mindshare of Webex is 7.6%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	7.6%
Cisco TelePresence	2.9%
Other	89.5%

Virtual Meetings

Featured Reviews

OSCAR DE LA PENA

Senior Solution Architect at Ricoh España, S.L.U.

One-click meeting access and seamless integration enhance video conferencing experience

Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PresenterTrack cameras improve the meeting experience."

"The SpeakerTrack feature is the most valuable feature."

"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."

"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."

"We have a dual screen option to enable video and content sharing."

"It was stable. So, I would rate the stability a ten out of ten."

"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."

More Cisco TelePresence pros

"The number one reason we chose Webex was the security features."

"The product's most valuable feature is its ability to integrate with multiple products."

"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."

"Webex offers a wide range of useful features."

"Webex has enhanced the remote team collaboration process regarding time management and cost savings."

"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."

"Great quality of sound, quality of pics and video."

"Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call."

More Webex pros

Cons

"The calling features can be improved."

"The tool is expensive."

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."

"Cisco TelePresence could improve its integration capabilities."

"The price of Cisco TelePresence overall should be reduced."

"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."

"Sometimes we've had issues with the connection."

"When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with."

"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."

"I would like to see the addition of new features that will add value to the product."

"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."

"The solution must provide a plan to extend the subscription by three months."

"Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly."

More Webex cons

Pricing and Cost Advice

"The pricing is expensive, therefore I rate it an eight out of ten."

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."

"I will rate the tool's pricing an eight out of ten."

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."

"There is a subscription needed to use this solution and we pay approximately $5,000 per year."

"Webex is a cheaply priced tool."

"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"The price of the license for the solution could be less expensive."

"This is an expensive product compared to Teams and it should be cheaper."

"Webex is very expensive."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

Government

14%

Performing Arts

13%

Manufacturing Company

Computer Software Company

Government

13%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	62

Questions from the Community

What do you like most about Cisco TelePresence?

It was stable. So, I would rate the stability a ten out of ten.

See all answers

What needs improvement with Cisco TelePresence?

See all answers

What advice do you have for others considering Cisco TelePresence?

Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex can be improved in terms of better user experience. Sometimes I experience glitches that can be fixed. One of the pain points with the interface is that sometimes it gets stuck when launching...

See all answers

Comparisons

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Compared 20% of the time

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Compared 10% of the time

LifeSize vs Cisco TelePresence

Compared 9% of the time

IBM Cloud Video vs Cisco TelePresence

Compared 9% of the time

Microsoft Teams vs Cisco TelePresence

Compared 9% of the time

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Skype for Business vs Webex

Compared 13% of the time

Zoom Workplace Business vs Webex

Compared 12% of the time

Adobe Connect vs Webex

Compared 9% of the time

Cisco Meeting Server vs Webex

Compared 8% of the time

join.me vs Webex

Compared 4% of the time

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Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Cisco TelePresence product report

Buyer's Guide

Webex

January 2026

Download Webex product report

Also Known As

TelePresence

Cisco Spark

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

Cisco

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Cisco TelePresence vs. Webex

December 2025

Free Report: Cisco TelePresence vs. Webex

Find out what your peers are saying about Cisco TelePresence vs. Webex and other solutions. Updated: December 2025.

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