Cisco TelePresence vs Webex comparison

Cisco TelePresence and Webex are both solutions in the Virtual Meetings category. Cisco TelePresence is ranked #7 with an average rating of 8.5, while Webex is ranked #2 with an average rating of 7.9. Cisco TelePresence holds a 3.0% mindshare in VM, compared to Webex’s 13.1% mindshare. Additionally, 85% of Cisco TelePresence users are willing to recommend the solution, compared to 87% of Webex users who would recommend it.

Cisco TelePresence

Read 9 Cisco TelePresence reviews

638 Views
638 Comparison Views

85% willing to recommend

Webex

Read 125 Webex reviews

2,105 Views
2,042 Comparison Views

87% willing to recommend

Cisco TelePresence

Webex

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Executive SummaryUpdated on Feb 3, 2025

Cisco TelePresence and Webex are products in the video conferencing market. Webex appears to have the upper hand due to its cloud-based flexibility and integration capabilities.

Features: Cisco TelePresence provides high-definition video quality, an immersive communication experience, and secure network integration. Webex offers comprehensive collaboration tools, seamless integration with various applications, and device adaptability for digital meetings and collaborative projects.

Room for Improvement: Cisco TelePresence could enhance mobility options, reduce infrastructure dependency, and streamline integration with third-party platforms. Webex might benefit from improved user interface intuitiveness, more robust offline functionalities, and enhanced audio clarity in low-bandwidth scenarios.

Ease of Deployment and Customer Service: Cisco TelePresence requires significant infrastructure investment and on-site installation, suitable for businesses seeking permanent setups. Webex offers cloud-based deployment with minimal setup, making it ideal for rapid remote team implementation. Both offer responsive customer support, with Webex maximizing time efficiency through its deployment model.

Pricing and ROI: Cisco TelePresence involves high upfront costs due to hardware needs but provides returns for businesses using its full capabilities. Webex presents a cost-effective entry with flexible subscription models, facilitating scalability and quicker deployment, yielding faster ROI for diverse enterprises.

To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: September 2025).

Buyer's Guide

Cisco TelePresence vs. Webex

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco TelePresence

Ranking in Virtual Meetings

7th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

125

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 3.0%, down from 4.3% compared to the previous year. The mindshare of Webex is 13.1%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	13.1%
Cisco TelePresence	3.0%
Other	83.9%

Virtual Meetings

Featured Reviews

OSCAR DE LA PENA

Senior Solution Architect at Ricoh España, S.L.U.

One-click meeting access and seamless integration enhance video conferencing experience

Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."

"We have a dual screen option to enable video and content sharing."

"The SpeakerTrack feature is the most valuable feature."

"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."

"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

"The configuration is a valuable."

"PresenterTrack cameras improve the meeting experience."

"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."

More Cisco TelePresence pros

"The video quality is good."

"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."

"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."

"The installation is not difficult."

"Lag-free video communication and virtual meeting software which runs smoothly."

"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."

"Great quality of sound, quality of pics and video."

"I am completely satisfied with the tech support."

More Webex pros

Cons

"The tool is expensive."

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

"The price of Cisco TelePresence overall should be reduced."

"The calling features can be improved."

"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

"Cisco TelePresence could improve its integration capabilities."

"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."

"The interface could be a bit more user-friendly."

"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."

"I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or something else."

"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."

"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."

"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."

"The high price of the product is an area of concern where improvements are required."

"Webex could improve the performance."

More Webex cons

Pricing and Cost Advice

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."

"I will rate the tool's pricing an eight out of ten."

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."

"The pricing is expensive, therefore I rate it an eight out of ten."

"This is an expensive product compared to Teams and it should be cheaper."

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."

"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"We purchase the product's yearly license. It is expensive."

"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."

"The pricing of this solution is fine and I am satisfied with it."

"There is an annual license required for this solution."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

Government

16%

Performing Arts

13%

Manufacturing Company

Financial Services Firm

Government

13%

Computer Software Company

12%

Manufacturing Company

12%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	60

Questions from the Community

What do you like most about Cisco TelePresence?

It was stable. So, I would rate the stability a ten out of ten.

See all answers

What needs improvement with Cisco TelePresence?

See all answers

What advice do you have for others considering Cisco TelePresence?

Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

See all answers

What needs improvement with Webex?

I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or somethi...

See all answers

Comparisons

Zoom Workplace Business vs Cisco TelePresence

Compared 28% of the time

Skype for Business vs Cisco TelePresence

Compared 15% of the time

Polycom RealPresence Desktop vs Cisco TelePresence

Compared 14% of the time

LifeSize vs Cisco TelePresence

Compared 13% of the time

Cisco Meeting Server vs Cisco TelePresence

Compared 13% of the time

More Cisco TelePresence Competitors

Skype for Business vs Webex

Compared 26% of the time

Zoom Workplace Business vs Webex

Compared 16% of the time

Cisco Meeting Server vs Webex

Compared 14% of the time

Adobe Connect vs Webex

Compared 11% of the time

3CX Live Chat vs Webex

Compared 2% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

August 2025

Download Cisco TelePresence product report

Buyer's Guide

Webex

September 2025

Download Webex product report

Also Known As

TelePresence

Cisco Spark

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

Cisco

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Cisco TelePresence vs. Webex

September 2025

Free Report: Cisco TelePresence vs. Webex

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