Cisco TelePresence vs Webex comparison

Cisco TelePresence and Webex are both solutions in the Virtual Meetings category. Cisco TelePresence is ranked #8 with an average rating of 8.7, while Webex is ranked #2 with an average rating of 7.9. Cisco TelePresence holds a 3.3% mindshare in VM, compared to Webex’s 16.2% mindshare. Additionally, 85% of Cisco TelePresence users are willing to recommend the solution, compared to 87% of Webex users who would recommend it.

Cisco TelePresence

Read 9 Cisco TelePresence reviews

638 Views
282 Comparison Views

85% willing to recommend

Webex

Read 125 Webex reviews

1,882 Views
1,034 Comparison Views

87% willing to recommend

Cisco TelePresence

Webex

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Executive SummaryUpdated on Feb 3, 2025

Cisco TelePresence and Webex are products in the video conferencing market. Webex appears to have the upper hand due to its cloud-based flexibility and integration capabilities.

Features: Cisco TelePresence provides high-definition video quality, an immersive communication experience, and secure network integration. Webex offers comprehensive collaboration tools, seamless integration with various applications, and device adaptability for digital meetings and collaborative projects.

Room for Improvement: Cisco TelePresence could enhance mobility options, reduce infrastructure dependency, and streamline integration with third-party platforms. Webex might benefit from improved user interface intuitiveness, more robust offline functionalities, and enhanced audio clarity in low-bandwidth scenarios.

Ease of Deployment and Customer Service: Cisco TelePresence requires significant infrastructure investment and on-site installation, suitable for businesses seeking permanent setups. Webex offers cloud-based deployment with minimal setup, making it ideal for rapid remote team implementation. Both offer responsive customer support, with Webex maximizing time efficiency through its deployment model.

Pricing and ROI: Cisco TelePresence involves high upfront costs due to hardware needs but provides returns for businesses using its full capabilities. Webex presents a cost-effective entry with flexible subscription models, facilitating scalability and quicker deployment, yielding faster ROI for diverse enterprises.

To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: June 2025).

Buyer's Guide

Cisco TelePresence vs. Webex

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco TelePresence

Ranking in Virtual Meetings

8th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

125

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 3.3%, down from 4.4% compared to the previous year. The mindshare of Webex is 16.2%, up from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

OSCAR DE LA PENA

Senior Solution Architect at Ricoh España, S.L.U.

One-click meeting access and seamless integration enhance video conferencing experience

Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."

"The SpeakerTrack feature is the most valuable feature."

"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."

"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."

"PresenterTrack cameras improve the meeting experience."

"The configuration is a valuable."

"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."

More Cisco TelePresence pros

"The most valuable feature of Webex is ease to use."

"One of the most valuable features of Webex was that it was easy to use and there were no hassles."

"The product's initial setup phase was straightforward."

"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."

"It's a nice tool for virtual meetings and I'm satisfied with its performance."

"It is user-friendly."

"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."

"The solution could improve by having more dashboards and enhancing the processing speed."

More Webex pros

Cons

"The calling features can be improved."

"Cisco TelePresence could improve its integration capabilities."

"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

"The price of Cisco TelePresence overall should be reduced."

"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

"The tool is expensive."

"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

"Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment."

"Better integration with other solutions would benefit Webex."

"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."

"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."

"The solution's initial setup process is lengthy."

"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."

"The scalability and voice quality attached to the solution are areas of concern where improvements are required."

"One area that could use improvement in Webex is the connection speed."

More Webex cons

Pricing and Cost Advice

"The pricing is expensive, therefore I rate it an eight out of ten."

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."

"I will rate the tool's pricing an eight out of ten."

"Webex is expensive, especially compared to Zoom or Google."

"I am not aware of the pricing details."

"There is an annual license required for this solution."

"The price should be improved significantly."

"I rate the platform's pricing a six out of ten."

"For me, there is no licensing fee."

"The cost is pretty high compared to the competitors."

"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

13%

Government

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco TelePresence?

It was stable. So, I would rate the stability a ten out of ten.

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What needs improvement with Cisco TelePresence?

See all answers

What advice do you have for others considering Cisco TelePresence?

Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

See all answers

What needs improvement with Webex?

Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...

See all answers

Comparisons

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Compared 19% of the time

Zoom vs Cisco TelePresence

Compared 19% of the time

Polycom RealPresence Clariti vs Cisco TelePresence

Compared 19% of the time

Polycom RealPresence Desktop vs Cisco TelePresence

Compared 19% of the time

More Cisco TelePresence Competitors

Skype for Business vs Webex

Compared 32% of the time

Cisco Meeting Server vs Webex

Compared 18% of the time

Zoom vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 13% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

June 2025

Download Cisco TelePresence product report

Buyer's Guide

Webex

June 2025

Download Webex product report

Also Known As

TelePresence

Cisco Spark

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

Cisco

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Cisco TelePresence vs. Webex

June 2025

Free Report: Cisco TelePresence vs. Webex

Find out what your peers are saying about Cisco TelePresence vs. Webex and other solutions. Updated: June 2025.

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