ON24 Platform vs Zoom Workplace Business comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #26, while Zoom Video Communications is ranked #1 with an average rating of 8.4. ON24 holds a 1.4% mindshare in VM, compared to Zoom Video Communications’s 9.4% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

414 Views
277 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 231 Zoom Workplace Business reviews

3,358 Views
3,291 Comparison Views

95% willing to recommend

ON24 Platform

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Zoom Workplace Business and ON24 Platform compete in the virtual communication and events space. ON24 Platform has the upper hand with its event-focused functionalities and superior feature set.

Features: Zoom Workplace Business provides seamless video conferencing, integration with productivity apps, and scalability for large businesses. ON24 Platform offers intricate analytics, flexible event hosting options, and extensive interactive features for engaging audiences.

Ease of Deployment and Customer Service: Zoom Workplace Business has a straightforward deployment process and efficient support for various technical proficiencies. ON24 Platform requires a more complex deployment due to its feature set but offers dedicated support for implementation.

Pricing and ROI: Zoom Workplace Business has competitive pricing and strong ROI due to its wide adoption and integration capabilities. ON24 Platform, with higher setup costs, justifies the investment for companies focusing on virtual events and high engagement metrics.

To learn more, read our detailed ON24 Platform vs. Zoom Workplace Business Report (Updated: December 2025).

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

26th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (6th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

231

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of Zoom Workplace Business is 9.4%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	9.4%
ON24 Platform	1.4%
Other	89.2%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Zaid bin junaid

Product Manager at Flash.co

Improved collaboration costs have been reduced while daily stand-ups and events run more efficiently

If I were to discuss how Zoom Workplace Business can be improved, I feel that it is providing good service overall; however, the scaling aspect could be enhanced. Even though it has great scalability, if they can make it even more scalable, it would be really good. Also, while the integration is good, with the growth of AI, advancing the AI part to enable other workflows within the application would be beneficial. Those are some observations from my part, but otherwise, I feel everything is all right. I would love to see advanced AI integrations with major players such as Google and Amazon. Talking about scalability, Zoom Workplace Business is definitely a scalable solution, accommodating up to 1,000 people at once. However, when exceeding that number, the bandwidth may be disturbed and the latency may reduce; I have witnessed that issue occurring during large events, which is why I highlighted this part.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"The ability to share graphics and visuals."

"Zoom is very convenient to use and the basic functions work well for us."

"I would recommend Zoom to others because it's easy and serves its intended purpose well."

"It's not a big deal to set up a meeting."

"The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings."

"The screen-sharing capabilities are very good."

"Zoom's most valuable feature is communication."

"The solution provides good video quality."

More Zoom Workplace Business pros

Cons

"Bandwidth optimization could be increased."

"The solution needs a more modern interface."

"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."

"Zoom should introduce AI features that allow you to understand a person's emotions."

"When you are connected to one device and you're going to log into another one, Zoom should ask you to transfer without having to disconnect you."

"Zoom is an immature product that is not yet stable."

"In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay."

"Issues such as stability, particularly when many people are involved, may arise due to bandwidth rather than Zoom itself. However, Zoom could benefit from enhancements to manage large participant volumes."

"They need to improve the background feature, to be able to set a background without interfering with the current background."

"Maybe the UI could be improved a bit."

More Zoom Workplace Business cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"We are using the free version of the solution."

"Has a paid account for multiple users as well as a free option."

"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."

"There is a yearly license for this solution. I would like it if they offered better prices."

"I am using the free version, so I don't pay anything to use it."

"The personal version is free. However, there are fees required to use the solution for business."

"There are paid and free personal accounts for Zoom."

"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

16%

University

10%

Educational Organization

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	99
Midsize Enterprise	33
Large Enterprise	103

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.

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Comparisons

Webex vs ON24 Platform

Compared 23% of the time

RingCentral Events vs ON24 Platform

Compared 17% of the time

Blackboard Collaborate vs ON24 Platform

Compared 14% of the time

PGi GlobalMeet vs ON24 Platform

Compared 12% of the time

More ON24 Platform Competitors

Skype for Business vs Zoom Workplace Business

Compared 10% of the time

Webex vs Zoom Workplace Business

Compared 9% of the time

Adobe Connect vs Zoom Workplace Business

Compared 9% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 6% of the time

Blackboard Collaborate vs Zoom Workplace Business

Compared 4% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download ON24 Platform product report

Buyer's Guide

Zoom Workplace Business

January 2026

Download Zoom Workplace Business product report

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

ON24 Platform vs. Zoom Workplace Business

December 2025

Free Report: ON24 Platform vs. Zoom Workplace Business

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