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ON24 Platform vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
23rd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (7th)
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.9%, up from 1.2% compared to the previous year. The mindshare of Zoom Workplace Business is 7.8%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.8%
ON24 Platform1.9%
Other90.3%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Multimedia Production Manager at a legal firm with 5,001-10,000 employees
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."
"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
"The solution works well with third-party integrations."
"Since Zoom has a really good streaming quality and works on low latency as well, we prefer to use Zoom over other communication channels for video calling and conferences, although we have other communication channels for text messages."
"We use Zoom for conference calls of a comparatively large scale."
"Zoom is easy to use and does not consume very much in terms of resources."
"Zoom has positively impacted my organization because it's essential for communication."
"It is a stable solution."
"Zoom is scalable; we have about 10,000 users at my company."
"Zoom is scalable, it can handle meetings with lots of delegates."
"There are many valuables features of Zoom: the visibility is very good, the ability to see everyone that is talking and the indication spotlight of who the primary speaker is are helpful, the solution is interactive with participants able to raise their hand, comment, and give gestures such as thumbs up or down, there is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, there is easy scheduling, and overall ease of use."
 

Cons

"The solution needs a more modern interface."
"One thing that could be improved is that there is a 5,000 person limit."
"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
"There are occasional latency, sound and audio quality difficulties."
"Zoom could improve by increasing the time limitation in the free version."
"I would like to see Zoom integrated with other third-party services."
"The product could use some more automation."
"Zoom could improve by being more user-friendly."
"In the next release, I would like to see better security."
"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."
"Additional security would be welcome; an extra layer, whether it's an additional log-in requirement or something on the servers."
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"The licensing fees are quite expensive."
"There is a subscription to use the solution."
"The solution's pricing is good."
"The pricing is too high. The cost of the license could be cheaper."
"Zoom is free."
"We do not incur any licensing costs, as we use the free version."
"I use the free version of Zoom that is available for download."
"We have an account but we are also using the free version."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Outsourcing Company
9%
Performing Arts
11%
Financial Services Firm
8%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business101
Midsize Enterprise33
Large Enterprise105
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
 

Overview

 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ON24 Platform vs. Zoom Workplace Business and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.