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ON24 Platform vs Zoom Workplace Business comparison

ON24 and Zoom Video Communications are both solutions in the Virtual Meetings category. ON24 is ranked #22, while Zoom Video Communications is ranked #1 with an average rating of 8.4. ON24 holds a 1.5% mindshare in VM, compared to Zoom Video Communications’s 15.0% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.
ON24 Platform
Read 2 ON24 Platform reviews
  • 316 Views
  • 212 Comparison Views
100% willing to recommend
Zoom Workplace Business
Read 225 Zoom Workplace Business reviews
  • 2,684 Views
  • 2,630 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

Zoom Workplace Business and ON24 Platform are rival products in business communication and virtual events. Zoom maintains an edge in affordability, whereas ON24 stands out for its comprehensive feature set.

Features: Zoom Workplace Business provides video conferencing, chat functionalities, and integrations with productivity tools, catering to everyday communication needs. ON24 Platform focuses on advanced webinar solutions, interactive engagement tools, and detailed analytics, benefiting event-focused organizations.

Ease of Deployment and Customer Service: Zoom Workplace Business is easily deployed with minimal technical support, appealing for its user-friendly setup. ON24 Platform offers extensive customer service for intricate configurations, useful for its feature-rich webinar applications.

Pricing and ROI: Zoom Workplace Business offers competitive pricing, delivering high return on investment for regular communication. ON24 Platform, though more expensive initially, justifies its cost with features suitable for large-scale, interactive virtual events.

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To learn more, read our detailed ON24 Platform vs. Zoom Workplace Business Report (Updated: September 2025).
Buyer's Guide
ON24 Platform vs. Zoom Workplace Business
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ON24 Platform
Ranking in Virtual Meetings
22nd
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (7th)
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.5%, up from 1.2% compared to the previous year. The mindshare of Zoom Workplace Business is 15.0%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.0%
ON24 Platform1.5%
Other83.5%
Virtual Meetings
 

Featured Reviews

reviewer1337886 - PeerSpot reviewer
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.
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Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well with third-party integrations."
"Friendly user interface and simple navigation."
"The most valuable feature is that it's easy to use."
"Zoom provides different background screen functionalities for privacy protection."
"The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations."
"The most valuable feature is that it's free."
"The high capacity means that you can have a lot of people in the same meeting. I once attended a meeting with approximately 400 people."
"The ability to make video calls is the solution's most valuable aspect."
"Zoom's content shareability and chat support are the most valuable features."
"It meets all of our basic requirements. It's easy to use."
More Zoom Workplace Business pros
 

Cons

"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
"They should remove any restriction of time."
"The virtual background could be more smoothly integrated with the rest of the software."
"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
"In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay."
"There could be more integration options for Zoom."
"Zoom could improve its security. I heard they had a breach the last time."
"The chat functionality in Zoom could improve."
More Zoom Workplace Business cons
 

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
"Zoom can be used for free."
"In the basic version, there is a 40-minute time limit on group meetings."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"There are paid and free personal accounts for Zoom."
"I am making yearly payments. So, I am paying 250 USD a year."
"Zoom is free."
"It is reasonable. It has a monthly license."
"The solution is affordable."
More Zoom Workplace Business pricing and cost advice
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868,787 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
Educational Organization
11%
University
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
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What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
See all answers
 

Comparisons

Webex vs ON24 Platform Logo
Webex vs ON24 Platform
Compared 28% of the time
RingCentral Events vs ON24 Platform Logo
RingCentral Events vs ON24 Platform
Compared 22% of the time
More ON24 Platform Competitors
Skype for Business vs Zoom Workplace Business Logo
Skype for Business vs Zoom Workplace Business
Compared 16% of the time
Webex vs Zoom Workplace Business Logo
Webex vs Zoom Workplace Business
Compared 13% of the time
Adobe Connect vs Zoom Workplace Business Logo
Adobe Connect vs Zoom Workplace Business
Compared 9% of the time
TeamViewer Business vs Zoom Workplace Business Logo
TeamViewer Business vs Zoom Workplace Business
Compared 7% of the time
Cisco Meeting Server vs Zoom Workplace Business Logo
Cisco Meeting Server vs Zoom Workplace Business
Compared 5% of the time
More Zoom Workplace Business Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
August 2025
ON24 Platform reportDownload ON24 Platform product report
Buyer's Guide
Zoom Workplace Business
September 2025
Zoom Workplace Business reportDownload Zoom Workplace Business product report
 

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?
  • Video Conferencing: High-quality audio and video, suitable for large meetings.
  • Screen Sharing: Allows participants to display their screens for collaborative work.
  • Breakout Rooms: Facilitates smaller group discussions within a meeting.
  • Remote Access: Provides capabilities to manage meetings from different devices.
  • Integration: Connects seamlessly with apps like Outlook for enhanced productivity.
What benefits can users expect?
  • Enhanced Collaboration: Tools to boost teamwork and communication.
  • Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
  • Flexibility Across Devices: Compatible with numerous devices for consistent experience.
  • Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications
 

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
ON24 Platform vs. Zoom Workplace Business
September 2025
Free Report: ON24 Platform vs. Zoom Workplace Business
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.