ON24 Platform vs Webex comparison

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #22, while Cisco is ranked #2 with an average rating of 7.9. ON24 holds a 1.5% mindshare in VM, compared to Cisco’s 13.1% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

316 Views
212 Comparison Views

100% willing to recommend

Webex

Read 125 Webex reviews

2,105 Views
2,042 Comparison Views

87% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and ON24 compete in the virtual communication and events space, each serving distinct niches. Webex holds a notable edge in integration and collaboration tools, while ON24 excels in analytics and engagement features.

Features: Webex provides interactive meeting tools, screen sharing, and integration capabilities enhancing collaboration. Its ability to host various virtual events is significant. ON24 specializes in sophisticated engagement features, customizable virtual environments, and audience analytics, catering to data-driven webinars.

Ease of Deployment and Customer Service: Webex has a straightforward deployment process with extensive integration options and solid support, facilitating adoption. ON24's deployment is more complex due to its robust features but provides dedicated support for seamless implementation.

Pricing and ROI: Webex is more cost-effective for companies needing comprehensive communication tools, providing substantial ROI in collaborative environments. ON24 requires a higher initial investment, but its ROI is justified through enhanced engagement and detailed analytics essential for marketing initiatives.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: September 2025).

Buyer's Guide

ON24 Platform vs. Webex

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

22nd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (7th)

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

125

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.5%, up from 1.2% compared to the previous year. The mindshare of Webex is 13.1%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	13.1%
ON24 Platform	1.5%
Other	85.4%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution works well with third-party integrations."

"Friendly user interface and simple navigation."

"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."

"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."

"You can configure whatever you want in great detail."

"In terms of stability, the solution is reliable."

"The most valuable feature is the ease of use."

"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."

"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."

"The installation is not difficult."

More Webex pros

Cons

"The solution needs a more modern interface."

"Bandwidth optimization could be increased."

"One area that could use improvement in Webex is the connection speed."

"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."

"An opportunity they could benefit from would be a version that includes meeting transcription. I usually use a third-party product to do transcription."

"The solution could improve by having better integration with other platforms."

"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."

"The only thing it maybe needs is a chat."

"The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved."

"Webex could improve by adding captions for the translation."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"I rate the platform's pricing a six out of ten."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"There is a license needed to use this solution."

"The price of Webex is in the middle range compared to the market."

"I believe the license to be monthly."

"I use the solution for free because I don't use the solution's enterprise version."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"There are no licensing fees."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Government

13%

Computer Software Company

12%

Manufacturing Company

12%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	60

Questions from the Community

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What do you like most about Webex?

Webex improved our overall team collaboration.

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What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.

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What needs improvement with Webex?

I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or somethi...

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Comparisons

Zoom Workplace Business vs ON24 Platform

Compared 50% of the time

RingCentral Events vs ON24 Platform

Compared 22% of the time

More ON24 Platform Competitors

Skype for Business vs Webex

Compared 26% of the time

Zoom Workplace Business vs Webex

Compared 16% of the time

Cisco Meeting Server vs Webex

Compared 14% of the time

Adobe Connect vs Webex

Compared 11% of the time

Cisco TelePresence vs Webex

Compared 3% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

August 2025

Download ON24 Platform product report

Buyer's Guide

Webex

September 2025

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Experiences Centered Around Your Audience

The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.

Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.

Scalable
Centralize the development, sharing and reuse of your best content.

Global
Broadcast, repurpose and translate content across multiple regions.

Integrated
Seamlessly connect and transfer data with other business software.

Customizable
Control every aspect of the audience experience, data capture and reporting.

Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.

ON24

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

September 2025

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: September 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.