ON24 Platform vs Webex comparison

Why PeerSpot?

ON24 and Cisco are both solutions in the Virtual Meetings category. ON24 is ranked #20, while Cisco is ranked #4 with an average rating of 7.9. ON24 holds a 1.8% mindshare in VM, compared to Cisco’s 5.0% mindshare. Additionally, 100% of ON24 users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

ON24 Platform

Read 2 ON24 Platform reviews

1,483 Views
1,083 Comparison Views

100% willing to recommend

Webex

Read 131 Webex reviews

7,530 Views
6,852 Comparison Views

87% willing to recommend

ON24 Platform

Webex

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

Webex and ON24 compete in the virtual communication and events space, each serving distinct niches. Webex holds a notable edge in integration and collaboration tools, while ON24 excels in analytics and engagement features.

Features: Webex provides interactive meeting tools, screen sharing, and integration capabilities enhancing collaboration. Its ability to host various virtual events is significant. ON24 specializes in sophisticated engagement features, customizable virtual environments, and audience analytics, catering to data-driven webinars.

Ease of Deployment and Customer Service: Webex has a straightforward deployment process with extensive integration options and solid support, facilitating adoption. ON24's deployment is more complex due to its robust features but provides dedicated support for seamless implementation.

Pricing and ROI: Webex is more cost-effective for companies needing comprehensive communication tools, providing substantial ROI in collaborative environments. ON24 requires a higher initial investment, but its ROI is justified through enhanced engagement and detailed analytics essential for marketing initiatives.

To learn more, read our detailed ON24 Platform vs. Webex Report (Updated: November 2026).

Buyer's Guide

ON24 Platform vs. Webex

November 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ON24 Platform

Ranking in Virtual Meetings

20th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Virtual Events Platforms (6th)

Webex

Ranking in Virtual Meetings

4th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

131

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of ON24 Platform is 1.8%, up from 1.5% compared to the previous year. The mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Webex	5.0%
ON24 Platform	1.8%
Other	93.2%

Virtual Meetings

Featured Reviews

reviewer1337886

Multimedia Production Manager at a legal firm with 5,001-10,000 employees

Easy setup and an a la carte pricing model

The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Read full review

Damilare Oloyede

Web Designer / Developer & Creative Professional at Federal University of Technology Akure

Virtual training has supported collaborative learning and now needs a simpler and clearer interface

Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In general, the solution provides a good experience, the user interface is friendly and from the user perspective, navigation was simple."

"Friendly user interface and simple navigation."

"The solution works well with third-party integrations."

"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."

"Stable and scalable solution for video conferencing, virtual meetings, and collaboration, with top-notch technical support."

"For me personally, I am satisfied with this solution and would recommend it."

"Having a sales service that doesn't need to travel to present every single pitch can save money for nearly every sized organization."

"We can access and conduct meetings remotely from anywhere using Webex."

"Webex's clarity is good for video and audio, I have found it better than Zoom, and we can receive notifications of meetings which is helpful."

"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."

"Webex is very good for webinars and presentations."

More Webex pros

Cons

"One thing that could be improved is that there is a 5,000 person limit."

"The solution needs a more modern interface."

"Bandwidth optimization could be increased."

"Integration with other systems, as well as customization, may be beneficial within the context of the specific work set."

"Customer Service: Poor Technical Support: Average"

"The licensing could be a bit simpler."

"Recordings are slow to start, sometimes fail, and are difficult to edit."

"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."

"There is room for improvement in the chat history and search functionality in Webex, making it easier to find past conversations and commands by keywords."

"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."

"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."

More Webex cons

Pricing and Cost Advice

"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."

"The price should be improved significantly."

"For me, there is no licensing fee."

"This is an expensive product compared to Teams and it should be cheaper."

"The tool is expensive."

"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."

"There are no licensing fees."

"There is a subscription needed to use this solution and we pay approximately $5,000 per year."

"The cost is pretty high compared to the competitors."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

920,769 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Comms Service Provider

13%

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

16%

Outsourcing Company

13%

Construction Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	25
Large Enterprise	72

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Webex?

My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...

See all answers

What needs improvement with Webex?

I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...

See all answers

What is your primary use case for Webex?

My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...

See all answers

Comparisons

Zoom Workplace Business vs ON24 Platform

Compared 13% of the time

3CX Live Chat vs ON24 Platform

Compared 8% of the time

PGi GlobalMeet vs ON24 Platform

Compared 7% of the time

Blackboard Collaborate vs ON24 Platform

Compared 7% of the time

Microsoft Teams vs ON24 Platform

Compared 6% of the time

More ON24 Platform Competitors

TeamViewer vs Webex

Compared 7% of the time

Microsoft Teams vs Webex

Compared 6% of the time

Zoom Workplace Business vs Webex

Compared 6% of the time

GoToMeeting vs Webex

Compared 6% of the time

GoToWebinar vs Webex

Compared 5% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2026

Download ON24 Platform product report

Buyer's Guide

Webex

October 2026

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

ON24 Platform offers a robust, end-to-end solution for digital experiences, focusing on webinars, virtual conferences, and targeted content engagement to help businesses connect with audiences effectively.

ON24 Platform is designed to engage audiences through interactive digital experiences that can drive lead generation and sales. It supports live and on-demand webinars, virtual events, content hubs, and personalized journeys. With comprehensive analytics, businesses can gain insights into audience behavior, preferences, and needs, making it a powerful tool for data-driven marketing strategies.

What are the key features of ON24 Platform?

Webinars: Host professional and interactive webinars for lead generation and audience engagement.
Virtual Conferencing: Create large-scale virtual events with high-quality streaming and interactive tools.
Content Hubs: Centralize and manage on-demand content for ongoing audience engagement.
Audience Insights: Gain in-depth understanding of audience behaviors and preferences with detailed analytics.
Personalized Experiences: Tailor user journeys based on individual interests and engagement history.

What benefits can users expect from ON24 Platform?

Increased Engagement: Interactive tools and personalized content boost audience participation and interest.
Improved ROI: Data-driven insights help optimize marketing strategies, enhancing return on investment.
Scalability: Adaptable to any size of audience, from small webinars to large virtual conferences.
Better Lead Conversion: Targeted engagement and rich data support effective lead nurturing and conversion.

ON24 Platform is used in industries like technology, healthcare, and finance for conducting educational webinars, product demonstrations, and customer engagement events. It helps businesses deliver tailored content that addresses industry-specific challenges and opportunities.

ON24

Webex is a comprehensive platform for virtual meetings, supporting both internal and external communications with features like high-quality video and noise cancellation, integrated with Outlook for seamless scheduling.

Webex distinguishes itself with functionalities such as one-click meetings, file sharing, and efficient screen control. Its integration with Cisco hardware and telephony systems enhances its reliability and ease of use. While the interface could be optimized, Webex remains a dependable solution for a variety of sectors including manufacturing and telemedicine. The platform's scalability caters to diverse group sizes, facilitating everything from technical discussions to educational sessions. Despite some connectivity and navigation challenges, its security features and breakout sessions promote effective collaboration.

What are the key features of Webex?

One-click meetings: Simplifies meeting setup with easy access.
File sharing: Facilitates quick exchange of documents during calls.
Screen control: Allows seamless remote desktop management.
Noise cancellation: Reduces background interference for clearer communication.
Outlook integration: Streamlines meeting scheduling.

What benefits can users find in reviews?

High-quality audio and video: Ensures clear and reliable communication.
Security features: Offers robust protection for sensitive information.
Scalability: Adapts to varying conference sizes and business needs.
Ease of use: Intuitive navigation enhances user experience.
Integration with Cisco hardware: Optimizes performance and compatibility.

Webex is frequently deployed in industries like healthcare for telemedicine, enabling real-time patient consultations. In education sectors, it supports remote learning through video conferencing tools. Manufacturing companies utilize it for web and voice conferencing, enhancing team collaboration and communication efficiency.

Cisco

Sample Customers

IBM, Zendesk, Salesforce, Linkedin, Intel

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

ON24 Platform vs. Webex

November 2026

Free Report: ON24 Platform vs. Webex

Find out what your peers are saying about ON24 Platform vs. Webex and other solutions. Updated: November 2026.

DOWNLOAD NOW

920,769 professionals have used our research since 2012.

See our ON24 Platform vs. Webex report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.