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PGi GlobalMeet vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PGi GlobalMeet is praised for reliability, cost savings, and suitability for large groups, justifying its value over free alternatives.
Sentiment score
6.9
Organizations find it challenging to quantify Webex ROI but value its benefits, security, and confirmed positive investment outcomes.
 

Customer Service

Sentiment score
8.6
PGi GlobalMeet is praised for exceptional, reliable service and support, consistently rated perfect by responsive and helpful customer feedback.
Sentiment score
7.1
Webex customer service is highly rated, but technical support feedback is mixed, ranging from poor to outstanding responsiveness.
 

Scalability Issues

Sentiment score
7.9
PGi GlobalMeet is praised for user-friendliness and scalability, despite some concerns, and supports large participant numbers effectively.
Sentiment score
7.3
Webex is scalable, adaptable for varying group sizes, with excellent support, accommodating diverse corporate environments effectively.
Webex is very scalable, and I do not think that our organization has ever reached its limit.
 

Stability Issues

Sentiment score
7.4
Users find PGi GlobalMeet stable and user-friendly, with occasional issues during large meetings but generally praised for reliability.
Sentiment score
7.6
Webex is stable and reliable, with few minor issues often linked to user networks rather than the platform.
 

Room For Improvement

PGi GlobalMeet improvements needed include report access, connectivity, presenter tools, and clearer notifications, addressing user and technical challenges.
Webex requires interface improvements, better integration, enhanced performance, more features, and competitive pricing to address user concerns.
Zoom has a big advantage in simplicity, especially for the other side to connect to a session.
 

Setup Cost

Enterprise buyers appreciate PGi GlobalMeet's fair pricing, flexibility, and bundling benefits, though some view it as expensive yet valuable.
Webex pricing varies by licensing, with high fees deterring small businesses despite volume discounts and limited free options.
 

Valuable Features

PGi GlobalMeet excels in easy meeting setup, seamless conferencing, collaborative features, and efficient remote meeting management with recording capabilities.
Webex offers reliable, secure video conferencing with excellent features like screen sharing, Outlook integration, and seamless Cisco product compatibility.
The number one reason we chose Webex was the security features.
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
22nd
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 0.9%, up from 0.8% compared to the previous year. The mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

it_user367905 - PeerSpot reviewer
We've found the ability to pre-load PPTs and to promote presenters or mute all to be valuable features.
Global Meet allows us to conduct planning meetings, share screens, record recording issues with recordings not recording or being saved for 30 days. Valuable Features: * The ability to pre-load PPTs. * The ability to promote presenters or mute all. * The ability to upload files and easily share presentations.
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
81%
Computer Software Company
4%
Government
3%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PGi GlobalMeet?
I am impressed with the tool's production support.
What is your experience regarding pricing and costs for PGi GlobalMeet?
The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly.
What needs improvement with PGi GlobalMeet?
The tool is slow in updating changes. It also has a poor dashboard operating system.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
 

Comparisons

No data available
 

Also Known As

GlobalMeet
Cisco Spark
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about PGi GlobalMeet vs. Webex and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.