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GoToMeeting vs PGi GlobalMeet comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Ranking in Virtual Meetings
14th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, up from 3.0% compared to the previous year. The mindshare of PGi GlobalMeet is 2.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.2%
PGi GlobalMeet2.2%
Other94.6%
Virtual Meetings
 

Featured Reviews

Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution worked well specifically for audio meetings."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"Classic GTM is an amazing product and much better than the competition."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"The performance and stability are great; we don't have any issues."
"The most important feature for me was the iPhone app."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"GlobalMeet has been a great cost-savings for our company."
"This is the future of modern business and networking."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"I am impressed with the tool's production support."
"GlobalMeet has been wonderful and a great tool for my company to use."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
 

Cons

"Many issues over time with phone echos and unusable audio."
"GoToMeeting is a little bit expensive compared to other products."
"The sound quality is good but the video quality needs improvement."
"The new version crashes my ISP. I don't like the new version."
"The newer user interface takes a bit longer to get used to."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"It is not so stable."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"I have noticed it crashing during some events."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
 

Pricing and Cost Advice

"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
11%
Outsourcing Company
20%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Comparisons

 

Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about GoToMeeting vs. PGi GlobalMeet and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.