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GoToMeeting vs PGi GlobalMeet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
PGi GlobalMeet
Ranking in Virtual Meetings
19th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 3.5% compared to the previous year. The mindshare of PGi GlobalMeet is 2.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.3%
PGi GlobalMeet2.3%
Other94.4%
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
Information Systems Specialist III at a university with 10,001+ employees
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoToMeeting took a very short time to install and it worked without a hitch."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"Reduced the need for physically commuting between offices."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"It's easy to set up."
"The stability and performance of the solution were good."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"I am impressed with the tool's production support."
"This is the future of modern business and networking."
"GlobalMeet has been wonderful and a great tool for my company to use."
"Customer Service: Excellent. PGI is always improving and responsive to their customer's needs!"
"We are a remote organization mostly, so all of our team meetings use this platform, allowing us to share screens, record meetings, and include everyone on the call."
"I believe that the nominal additional cost for GlobalMeet is outweighed by having a reliable conferencing system that never embarrasses the organization with technical issues."
"I love the Outlook toolbar that GlobalMeet has incorporated, as I use it to create announcements for web meetings, start my audio and web meetings with just a few clicks, have the program call me so I do not need to remember phone numbers and passcodes, see those attending my call, control noise by muting callers, and even record the call for later usage."
"I would absolutely recommend using GlobalMeet; it is a great solution that is easy and really makes meetings more enjoyable."
 

Cons

"GoToMeeting is too slow, which is why we no longer use it."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"It is not so stable. They're trying to bring in too many things and make it look really complex."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"The solution could always be more secure."
"There may be more features available in, for example, Cisco WebEx."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"When you get a large number of users on GlobalMeet it tends to slow things down a little bit but with the support group at hand things picked back up quickly."
"I would like the presenter able to view the attendees list at all times without having to pause. The guest login could be a little easier."
"Recordings-the recording features malfunctions and it only allows you to store recordings for 30 days without an extra fee."
"The presenter experience can be improved: Increase the presenter interface to show the attendees and chat while in a screen share (not viewable by the others) without having to navigate away from your current window for a smoother presentation."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
"I would like to see the reports available right after my call, instead of 24 hours later."
"We had issues of multiple people getting kicked off the call and/or the online meeting by the afternoon."
"I guess if I could recommend is to make sure that the polling tool functions properly as I've dealt with issues in the passed."
 

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
14%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
12%
Outsourcing Company
12%
Performing Arts
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
GlobalMeet
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about GoToMeeting vs. PGi GlobalMeet and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.