GoToMeeting vs Skype for Business comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #8 with an average rating of 9.5, while Microsoft is ranked #4 with an average rating of 8.3. GoTo holds a 3.3% mindshare in VM, compared to Microsoft’s 10.3% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,456 Views
1,034 Comparison Views

79% willing to recommend

GoToMeeting

Skype for Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Skype for Business both compete in the digital communication solutions space. GoToMeeting is noted for its user-friendly setup, whereas Skype for Business shines with its comprehensive features, making it more favorable for organizations needing integrated solutions.

Features: GoToMeeting provides effective screen sharing, simple meeting scheduling, and a lightweight interface that minimizes delays. Skype for Business offers seamless integration with Microsoft Office products, strong video meeting capabilities, and a robust presence and instant messaging system.

Room for Improvement: GoToMeeting can enhance its audio quality and add more advanced collaboration tools. Greater integration with other popular platforms could also be beneficial. Skype for Business could improve by simplifying its initial setup, reducing costs, and enhancing the mobile experience to better align with evolving remote work demands.

Ease of Deployment and Customer Service: GoToMeeting is known for its quick and reliable deployment process, offering support accessible for new users. Skype for Business, while potentially more elaborate to set up within the Microsoft environment, benefits from extensive support resources available through Microsoft, providing a strong network for troubleshooting and assistance.

Pricing and ROI: GoToMeeting generally offers lower upfront costs, suitable for small to medium businesses looking for cost-effective solutions, offering immediate returns on investment. Skype for Business, with potentially higher setup costs, provides long-term value through its extensive features and integration capabilities with Microsoft's ecosystem, which can be beneficial for larger organizations.

To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: September 2025).

Buyer's Guide

GoToMeeting vs. Skype for Business

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Skype for Business

Ranking in Virtual Meetings

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of Skype for Business is 10.3%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Skype for Business	10.3%
GoToMeeting	3.3%
Other	86.4%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's cost-effective."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"The most valuable feature is the dial-in capability."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"It works, it's reliable."

More GoToMeeting pros

"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."

"It saves trouble, and it saves us time."

"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."

"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."

"It's a good and stable product that fits my needs."

"The GUI is very user-friendly."

"There are free versions of the solution available."

"The security seems good."

More Skype for Business pros

Cons

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The solution could always be more secure."

"GoToMeeting is too slow, which is why we no longer use it."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"I would like to see better support for mobile devices."

"The sound quality is good but the video quality needs improvement."

"Manageability needs to be improved."

"I didn't like the fact that they tried to make their new version look like Zoom."

More GoToMeeting cons

"There are not many options, in terms of some other third-party integration."

"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."

"The video quality could be improved, possibly due to internet connection issues."

"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."

"The integration with Outlook could be improved."

"Skype's overall connectivity functionality or ability is one area with room for improvement."

"We have found that there is a lag because it cannot integrate with the internal landline."

"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."

More Skype for Business cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"The solution is priced fairly."

"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."

"A license is required to use the solution."

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."

"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"We purchased an open license."

"I use the product's open-source version."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

16%

Performing Arts

10%

Government

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Comparisons

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

Webex vs GoToMeeting

Compared 16% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 15% of the time

More GoToMeeting Competitors

Webex vs Skype for Business

Compared 24% of the time

Cisco Unified Communications vs Skype for Business

Compared 24% of the time

Zoom Workplace Business vs Skype for Business

Compared 19% of the time

TeamViewer Business vs Skype for Business

Compared 18% of the time

Cisco Meeting Server vs Skype for Business

Compared 3% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

September 2025

Download GoToMeeting product report

Buyer's Guide

Skype for Business

September 2025

Download Skype for Business product report

Also Known As

No data available

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

GoToMeeting vs. Skype for Business

September 2025

Free Report: GoToMeeting vs. Skype for Business

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