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Cisco Meeting Server vs Skype for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 4.6% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Cisco Meeting Server2.6%
Other93.5%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The UI is user-friendly and very good overall."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"I have found Skype for Business to be stable."
"Skype for Business and video conferencing makes it easier to work from home."
"Skype Business is the best program that performs this type of service, and it is a benchmark in the market."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"The GUI is very user-friendly."
"The calling features are the most valuable, especially now as we are working remotely because of this pandemic."
"The solution is stable and scalable."
"The most valuable feature is the ease of organizing and setting up a meeting."
 

Cons

"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"A few features are missing on the Meetings app, like a recording function."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"This is a difficult solution to install and it should be made easier."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"This is not a solution I would recommend."
"WebEx has a feature that allows you to zoom in when you're giving a presentation. To get the same result with Skype requires going through the host."
"The integration with Outlook could be improved."
"The solution feels like it's pretty bare-bones."
"The video quality could be improved, possibly due to internet connection issues."
"The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"Previously, I did not use another solution."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"It may be considered costly for certain markets, such as in India."
"Skype for Business' pricing is reasonable."
"The licensing is billed on a yearly basis."
"I am using a corporate account for which I have not made any payments."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"I use the product's open-source version."
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Top Industries

By visitors reading reviews
Government
12%
Outsourcing Company
12%
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

Acano
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Starz
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Cisco Meeting Server vs. Skype for Business and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.