Cisco Meeting Server and Skype for Business are communication and collaboration tools. Cisco Meeting Server has an edge in pricing and support, while Skype for Business offers comprehensive features that might justify its cost.
Features: Cisco Meeting Server provides robust integrations, scalability, and security for large enterprises. Its pricing is competitive with comprehensive support. Skype for Business integrates seamlessly with Microsoft Office products, supports advanced telephony features, and enhances productivity within the Microsoft ecosystem.
Room for Improvement: Cisco Meeting Server could improve in initial setup complexity, integration with non-Cisco products, and simplifying the user interface further. Skype for Business may enhance customer service consistency, expand integration capabilities beyond Microsoft products, and offer more competitive pricing plans.
Ease of Deployment and Customer Service: Cisco Meeting Server is favored for straightforward deployment and responsive customer service. Skype for Business benefits from easy setup and Microsoft infrastructure but shows variation in customer service experiences.
Pricing and ROI: Cisco Meeting Server generally involves higher initial costs but offers a significant ROI through its secure and scalable solutions. Skype for Business boasts lower initial investments with potential recurring costs, although integration with existing Microsoft services can boost productivity and ROI.
| Product | Market Share (%) |
|---|---|
| Skype for Business | 5.9% |
| Cisco Meeting Server | 3.6% |
| Other | 90.5% |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 19 |
| Large Enterprise | 27 |
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
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