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Cisco Meeting Server vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 3.1%, down from 7.2% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Cisco Meeting Server3.1%
Other93.0%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"Cisco Meeting Server is an easy and less complex solution."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The UI is user-friendly and very good overall."
"In summary, this is a good product that is very easy to use, and I recommend it."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"The stability was good; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"The most valuable feature is stability."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"Skype for Business and video conferencing makes it easier to work from home."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"I have found Skype for Business to be stable."
"The public telephony feature reduces hard phone costs and RGS is like a call centre feature."
"The solution has improved the flexibility of meetings for our organization, increasing our communication channels and putting everything in one place from sharing to team management, which makes everything easy."
 

Cons

"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"The solution should improve the chat and add more flexibility to make a call."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"The video quality could be improved, possibly due to internet connection issues."
"Voice telephony and video calls utilize lots of bandwidth."
"Skype for Business is not stable."
"There were stability issues and scalability issues."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"Skype for Business' pricing is reasonable."
"Previously, I did not use another solution."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"The licensing is billed on a yearly basis."
"The solution is priced fairly."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"We purchased an open license."
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Top Industries

By visitors reading reviews
Government
14%
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
19%
Comms Service Provider
11%
Marketing Services Firm
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
 

Also Known As

Acano
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Starz
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Cisco Meeting Server vs. Skype for Business and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.