Skype for Business vs TeamViewer Business comparison

Microsoft and TeamViewer are both solutions in the Virtual Meetings category. Microsoft is ranked #5 with an average rating of 8.0, while TeamViewer is ranked #3 with an average rating of 8.9. Microsoft holds a 5.9% mindshare in VM, compared to TeamViewer’s 4.4% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

Skype for Business

Read 63 Skype for Business reviews

1,719 Views
1,238 Comparison Views

79% willing to recommend

TeamViewer Business

Read 99 TeamViewer Business reviews

6,280 Views
816 Comparison Views

92% willing to recommend

Skype for Business

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

TeamViewer Business and Skype for Business both address unique markets within the technology landscape. While TeamViewer stands out for its remote access and support capabilities, Skype for Business excels in collaboration within the Microsoft ecosystem.

Features: TeamViewer is noted for its ability to navigate corporate firewalls, cross-platform compatibility, and advanced remote control options including file transfer. It is lauded for its speed and ease of managing multiple sessions. Skype for Business integrates seamlessly with Microsoft products, enhancing teamwork through conferencing, VoIP, and instant messaging, making it well-suited for organizations already invested in Microsoft's suite.

Room for Improvement: TeamViewer could improve multi-session support and compatibility with past versions. There is also a need for better Linux support and sound capabilities. Skype for Business faces challenges with bandwidth-heavy operations and integrating with non-Microsoft systems, which could enhance cross-platform compatibility and simplify configuration.

Ease of Deployment and Customer Service: TeamViewer offers flexible deployment options with comprehensive documentation and forums, while support receives positive feedback, though rarely needed due to intuitive usability. Skype for Business relies on Microsoft's cloud ecosystem, providing stable service, but facing complexity in configurations for larger organizations. Both offer satisfactory customer support, with TeamViewer noted for higher user satisfaction.

Pricing and ROI: TeamViewer's higher pricing is offset by robust support and efficiency, with reports of quick ROI due to reduced travel and increased productivity. Its free version lowers the entry barrier. Skype for Business offers affordable pricing, especially as part of Office 365, with value derived from maximizing its communication features within Microsoft-heavy environments.

To learn more, read our detailed Skype for Business vs. TeamViewer Business Report (Updated: December 2025).

Buyer's Guide

Skype for Business vs. TeamViewer Business

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.5

Companies save significantly with Skype for Business, achieving ROI in six months despite initial costs, appreciating global connectivity.

Sentiment score

6.3

TeamViewer Business boosts efficiency by reducing travel and operational costs, though some users face functionality challenges.

No quotes available

For more quotes and insights, download the Skype for Business report

If our issue usually takes fifteen minutes, then we can resolve it in a five-minute timeframe.

Muralidhar K

IT Manager at SignDesk

I rate TeamViewer Business a 10 because I have used other access solutions like Help Desk, but all the features included in TeamViewer Business, along with its ergonomics and performance, are unmatched.

Ihafidhou Ext

Senior Application Support Consultant at Talentia Software

Rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features.

JIMRALD ABASANTA

IT NETWORK ENGINEER at KFUPM

For more quotes and insights, download the TeamViewer Business report

Customer Service

Sentiment score

6.4

Microsoft support for Skype for Business is generally responsive and effective, with enterprise customers valuing priority service.

Sentiment score

7.5

TeamViewer Business offers responsive, knowledgeable support, though often unnecessary due to the software's simplicity and reliability.

No quotes available

For more quotes and insights, download the Skype for Business report

I would rate the customer support a ten.

Daniel Hyatt

Head of IT, Infrastructure at a educational organization with 1,001-5,000 employees

Since 2007, I have not needed to reach out to TeamViewer Business's customer service or support team because I have not experienced any issues with the application, which speaks volumes about its reliability.

JIMRALD ABASANTA

IT NETWORK ENGINEER at KFUPM

You can actually use TeamViewer Business as an app on Microsoft Teams.

Tebogo Leshotho

IT Back Office Engineer (Cloud) at Digicall Group

For more quotes and insights, download the TeamViewer Business report

Scalability Issues

Sentiment score

7.3

Skype for Business scales well across organizations, supporting various user bases, though some note issues in larger conferences.

Sentiment score

7.3

TeamViewer Business smoothly scales across environments, despite some management and cost concerns, supporting both small businesses and large enterprises.

No quotes available

For more quotes and insights, download the Skype for Business report

People responsible for TeamViewer can contact TeamViewer and add more users very easily.

reviewer2774268

Support analyst at a tech vendor with 10,001+ employees

Scalability has been useful for my organization because we have additional licenses for extra admins, and having the ability to have unlimited end-users is really valuable.

Daniel Hyatt

Head of IT, Infrastructure at a educational organization with 1,001-5,000 employees

TeamViewer Business can handle growth easily, facilitating all internal services and what we can provide to clients, especially for hybrid cloud and on-premise clients.

Ihafidhou Ext

Senior Application Support Consultant at Talentia Software

For more quotes and insights, download the TeamViewer Business report

Stability Issues

Sentiment score

6.8

Skype for Business is generally stable but can suffer from call quality issues, dropped calls, and missing features.

Sentiment score

8.1

TeamViewer Business is praised for reliability, stability, strong customer support, and security, with few issues mainly from network conditions.

No quotes available

For more quotes and insights, download the Skype for Business report

TeamViewer Business is stable.

Ihafidhou Ext

Senior Application Support Consultant at Talentia Software

TeamViewer Business is stable and does not crash.

JIMRALD ABASANTA

IT NETWORK ENGINEER at KFUPM

TeamViewer Business by far is the most stable because it just works.

Tebogo Leshotho

IT Back Office Engineer (Cloud) at Digicall Group

For more quotes and insights, download the TeamViewer Business report

Room For Improvement

Skype for Business struggles with interoperability, reliability, and needs enhancements in integration, features, and user experience compared to newer platforms.

TeamViewer Business needs better Linux and macOS support, improved sessions, UI, pricing, stability, security, and documentation enhancements.

The application tends to select the internal microphone on devices rather than detecting external headphones.

reviewer1854369

Executive at a government with 201-500 employees

For more quotes and insights, download the Skype for Business report

TeamViewer could work on performance latency in slower internet connections by optimizing screen refresh rates during remote sessions, especially when transferring large files or using graphics-heavy applications.

Kenneth Shikongo

Security and Support Engineer at a tech services company with 11-50 employees

It's quite expensive for an enterprise, which creates a problem when suggesting this solution to the customer.

reviewer2777805

Project Manager at a media company with 501-1,000 employees

It would be beneficial to have group functionalities to separate access when many consultants want to access different departments or clients at the same time.

Ihafidhou Ext

Senior Application Support Consultant at Talentia Software

For more quotes and insights, download the TeamViewer Business report

Setup Cost

Enterprise buyers should note Skype for Business pricing varies, with competitive options available, especially bundled with Office 365.

TeamViewer Business offers a flexible licensing model with high pricing, justified for larger teams; promotions and discounts reduce costs.

No quotes available

For more quotes and insights, download the Skype for Business report

My experience with pricing, setup cost, and licensing of TeamViewer Business was positive, which is why we chose it when we were comparing it with other solutions.

Sizwe Mchunu

ICT Technician at Thekwini TVET College

I would not be sure how much exactly everything costs, but I am someone that picks up the license consumption and also recommends plans for the application because obviously the company is growing and devices are getting more and more.

Tebogo Leshotho

IT Back Office Engineer (Cloud) at Digicall Group

For more quotes and insights, download the TeamViewer Business report

Valuable Features

Skype for Business enhances collaboration with Microsoft integration, conferencing, VoIP, and support for remote work on multiple devices.

TeamViewer Business excels in remote management with cross-platform support, advanced security, and seamless device connectivity, boosting productivity.

The conversation history feature in Skype for Business is particularly useful because it links with Outlook.

reviewer1854369

Executive at a government with 201-500 employees

For more quotes and insights, download the Skype for Business report

TeamViewer Business has positively impacted my organization by giving us the ability to provide clients with a good experience and to fix bugs quickly while accessing their computers.

reviewer2774268

Support analyst at a tech vendor with 10,001+ employees

TeamViewer Business has positively impacted my organization by boosting efficiency since you do not need to be physically available to the client to troubleshoot or help them.

Kenneth Shikongo

Security and Support Engineer at a tech services company with 11-50 employees

TeamViewer Business has positively impacted our organization by reducing the time of the TAT for resolving issues for end users, which has really helped us.

Muralidhar K

IT Manager at SignDesk

For more quotes and insights, download the TeamViewer Business report

Categories and Ranking

Skype for Business

Ranking in Virtual Meetings

5th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer Business

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Remote Access (1st)

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 5.9%, down from 10.5% compared to the previous year. The mindshare of TeamViewer Business is 4.4%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
TeamViewer Business	4.4%
Skype for Business	5.9%
Other	89.7%

Virtual Meetings

Featured Reviews

reviewer1854369

Executive at a government with 201-500 employees

Relying on dependable communication features for efficient collaboration

I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Read full review

JIMRALD ABASANTA

IT NETWORK ENGINEER at KFUPM

Remote support has transformed my work and now saves time with fast, secure file transfers

What I appreciate about TeamViewer Business is the reliable and secure connection experienced during file transfers or troubleshooting processes, even when we have to restart the PC; we are still able to connect to the customer quickly. TeamViewer Business offers a free version for both personal and business use. The free version actually covers all the features needed for secure remote connection, which is one of the positive aspects I have experienced. The secure connections and great file transfer feature are super fast and secure, with reliable features during the process of reconnecting and connecting back to clients. Back in 2009 and 2007, the internet did not have the faster features it has today. TeamViewer Business's file transfer feature has made things easier. Instead of downloading a file from a source like HP.com, we just have to transfer the file from our system to the customer securely and quickly. Many technical support people have benefited from that feature, which I find very reliable.

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Comms Service Provider

12%

Performing Arts

10%

Government

Manufacturing Company

12%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	32

Questions from the Community

What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on setup and licensing, which are not part of my support scope, as I was a user in...

See all answers

Comparisons

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Compared 16% of the time

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Cisco Unified Communications vs Skype for Business

Compared 13% of the time

GoToMeeting vs Skype for Business

Compared 8% of the time

Cisco Jabber vs Skype for Business

Compared 5% of the time

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TeamViewer Tensor vs TeamViewer Business

Compared 22% of the time

Microsoft Remote Desktop Services vs TeamViewer Business

Compared 8% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 5% of the time

Microsoft Intune vs TeamViewer Business

Compared 3% of the time

ISL Online vs TeamViewer Business

Compared 3% of the time

More TeamViewer Business Competitors

Product Reports

Buyer's Guide

Skype for Business

January 2026

Download Skype for Business product report

Buyer's Guide

TeamViewer Business

January 2026

Download TeamViewer Business product report

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

No data available

Overview

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Skype for Business vs. TeamViewer Business

December 2025

Free Report: Skype for Business vs. TeamViewer Business

Find out what your peers are saying about Skype for Business vs. TeamViewer Business and other solutions. Updated: December 2025.

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