GoToMeeting vs TeamViewer Business comparison

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #8 with an average rating of 9.5, while TeamViewer is ranked #6 with an average rating of 8.5. GoTo holds a 3.3% mindshare in VM, compared to TeamViewer’s 6.6% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

TeamViewer Business

Read 87 TeamViewer Business reviews

6,068 Views
607 Comparison Views

91% willing to recommend

GoToMeeting

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

GoToMeeting and TeamViewer Business compete in the online meeting and remote support space. TeamViewer Business has the upper hand in value through its extensive feature set and security, while GoToMeeting stands out in ease of use and support.

Features: GoToMeeting provides user-friendly scheduling, reliable video conferencing, and a lightweight interface that enhances meeting experiences. TeamViewer Business offers comprehensive remote support, advanced security, and versatility across multiple operating systems.

Room for Improvement: GoToMeeting could enhance its advanced security features, expand integration capabilities, and offer more customization options. TeamViewer Business might improve ease of use for non-technical users, simplify the interface for better accessibility, and reduce complexity in setup procedures.

Ease of Deployment and Customer Service: GoToMeeting is noted for a straightforward deployment process and good customer service, facilitating quick implementation. TeamViewer Business is also efficiently deployable and supports a broader range of devices and operating systems with great customer support.

Pricing and ROI: GoToMeeting offers a cost-effective initial setup with a solid return on investment through practical conferencing tools. TeamViewer Business, while potentially costlier, provides an excellent long-term ROI with its advanced features and capabilities for businesses prioritizing comprehensive remote access and support.

To learn more, read our detailed GoToMeeting vs. TeamViewer Business Report (Updated: September 2025).

Buyer's Guide

GoToMeeting vs. TeamViewer Business

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer Business

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of TeamViewer Business is 6.6%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
TeamViewer Business	6.6%
GoToMeeting	3.3%
Other	90.1%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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GouravSuri

Software Engineer (L4) at Uber

Easy to use and offers a good UI to users

In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software. I recommend the product to others since it is a good product for collaboration purposes. There are no connectivity challenges associated with the product. In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees. I rate the tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"We can record meetings and share the screen with participants."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"Reduced the need for physically commuting between offices."

"The solution worked well specifically for audio meetings."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

More GoToMeeting pros

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"It is easy to use and has a pretty good UI."

"This solution is straightforward to use."

"The most valuable feature has been the ability to give control to others for support purposes."

"The implementation is quite straightforward."

"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

"TeamViewer has a good interface."

"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."

More TeamViewer Business pros

Cons

"Manageability needs to be improved."

"The solution could always be more secure."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"The solution could scale a bit easier if you need to add more people to meetings."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"The interface is a little outdated and could be better."

More GoToMeeting cons

"The solution could be improved by enhancing the use of the mobile version to be used on phones."

"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"TeamViewer has a legacy and may not be using the latest UI trends."

"A feature that they could add is chat with sound to talk."

"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

"It should have ability to display notes in the computer list."

More TeamViewer Business cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"The solution's pricing is reasonable."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"There is no license needed to use TeamViewer."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"I used the free version of TeamViewer."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	38
Midsize Enterprise	29
Large Enterprise	26

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

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What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

See all answers

Comparisons

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Compared 30% of the time

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

Webex vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 15% of the time

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BeyondTrust Remote Support vs TeamViewer Business

Compared 5% of the time

Skype for Business vs TeamViewer Business

Compared 5% of the time

Microsoft Intune vs TeamViewer Business

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Product Reports

Buyer's Guide

GoToMeeting

September 2025

Download GoToMeeting product report

Buyer's Guide

TeamViewer Business

September 2025

Download TeamViewer Business product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToMeeting vs. TeamViewer Business

September 2025

Free Report: GoToMeeting vs. TeamViewer Business

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