GoToMeeting vs Microsoft Teams comparison

Why PeerSpot?

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #10, while Microsoft is ranked #3 with an average rating of 8.7. GoTo holds a 3.2% mindshare in VM, compared to Microsoft’s 3.8% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

2,847 Views
2,733 Comparison Views

88% willing to recommend

Microsoft Teams

Read 181 Microsoft Teams reviews

11,668 Views
4,901 Comparison Views

95% willing to recommend

GoToMeeting

Microsoft Teams

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Microsoft Teams compete in the online meetings and collaboration software category. Microsoft Teams appears to have the upper hand due to its integration capabilities with the Microsoft ecosystem, enhancing collaboration beyond meetings.

Features: GoToMeeting offers high-quality audio and video, screen sharing, and conference recording, focusing on a simple and reliable setup. Microsoft Teams provides a comprehensive collaboration experience with integrated chat, document sharing, and third-party app connectivity, extending functionality within the Microsoft ecosystem.

Room for Improvement: GoToMeeting could enhance its integration with third-party applications and collaboration features to support wider team interactions. Improvements in user interface customization and advanced analytics for meeting performance are also potential areas for growth. Microsoft Teams can address its resource-intensive nature by optimizing for lower performance systems and enhancing load times for larger teams. Simplifying navigation for new users and improving offline capabilities are also areas where Teams can improve.

Ease of Deployment and Customer Service: GoToMeeting offers straightforward deployment and a user-friendly interface, making it easy for users to set up quickly. Conversely, Microsoft Teams requires more initial configuration due to its extensive feature set, but it benefits from Microsoft's comprehensive and accessible customer support, especially for organizations already utilizing Microsoft services.

Pricing and ROI: GoToMeeting provides competitive pricing for companies needing a dedicated meeting platform, yielding favorable ROI for basic meeting needs. Microsoft Teams, with higher initial investment due to its extensive capabilities, offers significant ROI, particularly for businesses invested in Microsoft technologies seeking an all-in-one communication and collaboration tool.

To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: November 2026).

Buyer's Guide

GoToMeeting vs. Microsoft Teams

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

3rd

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

181

Ranking in other categories

Enterprise Social Software (2nd)

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, up from 3.0% compared to the previous year. The mindshare of Microsoft Teams is 3.8%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Microsoft Teams	3.8%
GoToMeeting	3.2%
Other	93.0%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Ayush Saxena

Engineer at a comms service provider with 10,001+ employees

Collaboration has transformed daily work and supports seamless global voice communication

Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability and performance of the solution were good."

"It can provide good communication with external partners."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"The solution worked well specifically for audio meetings."

"In general, I find GoToMeeting very simple and easy to use."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

More GoToMeeting pros

"Microsoft Teams adds value for businesses by providing functionality that includes co-authoring on work documents, publishing Power BI sites for reporting and billing, and integrating calendaring."

"Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things."

"The mobile app really enabled us to connect meetings on the go from anywhere."

"It is a scalable solution."

"The integration, ability to share documents is very good."

"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."

"Organizing a meeting is very simple to do."

"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."

More Microsoft Teams pros

Cons

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The new version crashes my ISP. I don't like the new version."

"The solution could always be more secure."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"The interface is a little outdated and could be better."

"The newer user interface takes a bit longer to get used to."

More GoToMeeting cons

"The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations."

"Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial."

"I think the ability to use a whiteboard in the solution is not very simple."

"The solution is very expensive and I won't be able to afford it personally."

"The solution's login process could be more straightforward."

"With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use."

"The main issue is that the link goes down when there are internet issues."

"The Teams functions can be improved and some other package should be introduced."

More Microsoft Teams cons

Pricing and Cost Advice

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Microsoft Teams comes with a yearly subscription, which is not very expensive."

"It costs around $12 for SharePoint and Teams per user."

"We get the solution on a corporate plan, where everything is included."

"The product is expensive."

"Microsoft Teams is a cheap solution."

"I rate Microsoft Teams an eight out of ten for its pricing."

"The solution's pricing is average."

"I would rate the product's pricing an eight out of ten."

More Microsoft Teams pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Financial Services Firm

12%

Comms Service Provider

11%

Construction Company

11%

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	46
Large Enterprise	77

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Teams?

From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...

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What needs improvement with Microsoft Teams?

One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...

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What is your primary use case for Microsoft Teams?

My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...

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Comparisons

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Compared 11% of the time

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Compared 8% of the time

Zoom Workplace Business vs GoToMeeting

Compared 6% of the time

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Compared 6% of the time

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Compared 12% of the time

Atlassian Confluence vs Microsoft Teams

Compared 5% of the time

Zoom Workplace Business vs Microsoft Teams

Compared 5% of the time

Slack Business - Enterprise vs Microsoft Teams

Compared 5% of the time

Cisco Meeting Server vs Microsoft Teams

Compared 2% of the time

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Product Reports

Buyer's Guide

GoToMeeting

October 2026

Download GoToMeeting product report

Buyer's Guide

Microsoft Teams

October 2026

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

GoToMeeting excels in providing a reliable, easy-to-set-up platform offering screen sharing and connectivity across devices, enhancing communication efficiency.

GoToMeeting is renowned for its lightweight and low-latency capabilities, supporting numerous participants with robust chat, recording features, and cost-effective pricing. Its cloud-based storage and written transcripts are highly valued, while the flexible interface supports multiple operating systems. Users benefit from scalability, a dependable iPhone app, and quality security elements ensuring secure sessions. Its competitive pricing reinforces its market position, though challenges persist with audio quality, interface intuitiveness, and support in mobile devices. Users note issues with connection speeds and third-party integrations, signifying areas for improvement.

What are GoToMeeting's key features?

Ease of Setup: Simple installation process eliminating technical complications.
Reliable Performance: Consistent, dependable service fostering uninterrupted communication.
Screen Sharing: Facilitates easy content sharing during meetings.
High Scalability: Supports numerous participants for diverse meeting needs.
Cost-Effective: Competitive pricing enhances attractiveness for users.

What benefits can users expect in reviews?

Quality Security: Provides robust measures ensuring safe communications.
Cloud Storage: Offers storage options with written transcripts for easy access.
Dial-In Capability: Broad access via phone, enhancing flexibility.
Interface Flexibility: Adaptable to multiple operating systems ensuring wide accessibility.

GoToMeeting is extensively used across industries for facilitating meetings, customer interactions, and internal collaborations. It caters to company discussions, vendor relations, and customer conferences, aiding organizations in client communication, internal discussions, training, webinars, and support calls with varying degrees of reliance and satisfaction regarding performance and consistency.

GoTo

Microsoft Teams combines robust communication tools with seamless collaboration features. It supports video calls, chat, and integrates with Microsoft 365, enhancing remote work productivity.

Microsoft Teams offers a unified platform for effective communication and collaboration. It excels in video and audio call quality, supports file sharing, and facilitates real-time collaboration. Its integration with Microsoft 365, OneDrive, and SharePoint streamlines document management and enhances team productivity. Challenges include improving integration with third-party tools, optimizing memory usage, and refining the interface navigation. Key areas for enhancement include customization, task management, and multi-platform consistency. Nevertheless, Teams is pivotal for project management, communication, and document sharing across distributed teams.

What are the most important features of Microsoft Teams?

Seamless Communication: High-quality video and audio calls with reliable connectivity.
Real-Time Collaboration: Effective screen sharing and chat retention boost productivity.
Integration with Microsoft 365: Streamlined document management with OneDrive and SharePoint.
Comprehensive Task Management: Unified platform for managing tasks and scheduling meetings.
Robust File Sharing: Efficient data sharing and collaboration tools for teams.

What benefits and ROI can users expect?

Improved Productivity: Enhances remote work by streamlining communication and collaboration.
Efficient Document Management: Simplifies sharing and storage with integrated tools.
Enhanced Decision-Making: Facilitates team engagement and collaboration for better outcomes.
Streamlined Operations: Unifies tasks, messaging, and meetings on a single platform.

Microsoft Teams supports diverse industries by connecting collaborators across different locations. It is widely used for team collaboration, messaging, file sharing, and virtual meetings. Teams are enhancing project management, communication, and data sharing with effective integration into tools like Jira, Bitbucket, and SharePoint.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToMeeting vs. Microsoft Teams

November 2026

Free Report: GoToMeeting vs. Microsoft Teams

Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: November 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.