GoToMeeting vs Microsoft Teams comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #8 with an average rating of 9.5, while Microsoft is ranked #3 with an average rating of 8.3. GoTo holds a 3.3% mindshare in VM, compared to Microsoft’s 3.5% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

Microsoft Teams

Read 169 Microsoft Teams reviews

2,559 Views
589 Comparison Views

95% willing to recommend

GoToMeeting

Microsoft Teams

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Microsoft Teams compete in the online meetings and collaboration software category. Microsoft Teams appears to have the upper hand due to its integration capabilities with the Microsoft ecosystem, enhancing collaboration beyond meetings.

Features: GoToMeeting offers high-quality audio and video, screen sharing, and conference recording, focusing on a simple and reliable setup. Microsoft Teams provides a comprehensive collaboration experience with integrated chat, document sharing, and third-party app connectivity, extending functionality within the Microsoft ecosystem.

Room for Improvement: GoToMeeting could enhance its integration with third-party applications and collaboration features to support wider team interactions. Improvements in user interface customization and advanced analytics for meeting performance are also potential areas for growth. Microsoft Teams can address its resource-intensive nature by optimizing for lower performance systems and enhancing load times for larger teams. Simplifying navigation for new users and improving offline capabilities are also areas where Teams can improve.

Ease of Deployment and Customer Service: GoToMeeting offers straightforward deployment and a user-friendly interface, making it easy for users to set up quickly. Conversely, Microsoft Teams requires more initial configuration due to its extensive feature set, but it benefits from Microsoft's comprehensive and accessible customer support, especially for organizations already utilizing Microsoft services.

Pricing and ROI: GoToMeeting provides competitive pricing for companies needing a dedicated meeting platform, yielding favorable ROI for basic meeting needs. Microsoft Teams, with higher initial investment due to its extensive capabilities, offers significant ROI, particularly for businesses invested in Microsoft technologies seeking an all-in-one communication and collaboration tool.

To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: September 2025).

Buyer's Guide

GoToMeeting vs. Microsoft Teams

September 2025

Download the complete report

Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

3rd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

169

Ranking in other categories

Enterprise Social Software (1st)

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of Microsoft Teams is 3.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Microsoft Teams	3.5%
GoToMeeting	3.3%
Other	93.2%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Read full review

Arun Srivastav

CEO at Planfirma Technologies Private Limited

Seamless presentation and collaboration enhance organizational productivity

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"The most important feature for me was the iPhone app."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"It's cost-effective."

"It works, it's reliable."

"It's easy to set up."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

More GoToMeeting pros

"Compared to Zoom, Microsoft Teams is a very good solution and works well."

"Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."

"The collaborating feature."

"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."

"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."

"Microsoft Teams is an easy-to-use solution."

"This is a reliable and stable solution."

"Arranging online meetings is the most valuable feature of Microsoft Teams."

More Microsoft Teams pros

Cons

"The solution could always be more secure."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"The product itself doesn't stand out against other options on the market."

"The interface is a little outdated and could be better."

"Manageability needs to be improved."

More GoToMeeting cons

"Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools."

"It takes me time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates."

"Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."

"I'd like to see better document-sharing capabilities. Sharing multiple documents during a meeting can take time, especially on Mac. On Windows, you can switch shared content on the fly, but on Mac, I often have to stop sharing and then choose another window to share."

"We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good."

"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."

"I had to type the team members versus being able to set up a team's group of names as you can do with Outlook."

"We cannot change the mic automatically in Microsoft Teams. We have to do it manually."

More Microsoft Teams cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"It costs around $12 for SharePoint and Teams per user."

"The tool's price is high and I would rate it an eight out of ten."

"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."

"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."

"I would rate the solution's pricing a five out of ten."

"Its pricing is reasonable."

"The solution's pricing is average."

"Microsoft Teams is priced less than other solutions, such as Bridge."

More Microsoft Teams pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

868,787 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

21%

Manufacturing Company

Educational Organization

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	41
Large Enterprise	66

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...

See all answers

What needs improvement with Microsoft Teams?

I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 30% of the time

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

Webex vs GoToMeeting

Compared 16% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

More GoToMeeting Competitors

Atlassian Confluence vs Microsoft Teams

Compared 19% of the time

Symphony vs Microsoft Teams

Compared 14% of the time

Slack Business - Enterprise vs Microsoft Teams

Compared 8% of the time

Loom Business - Enterprise vs Microsoft Teams

Compared 7% of the time

Yammer vs Microsoft Teams

Compared 3% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

GoToMeeting

September 2025

Download GoToMeeting product report

Buyer's Guide

Microsoft Teams

September 2025

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToMeeting vs. Microsoft Teams

September 2025

Free Report: GoToMeeting vs. Microsoft Teams

Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: September 2025.

DOWNLOAD NOW

868,787 professionals have used our research since 2012.

See our GoToMeeting vs. Microsoft Teams report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.