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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
14th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
174
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

As of March 2026, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 2.2%, up from 0.8% compared to the previous year. The mindshare of Microsoft Teams is 8.4%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams8.4%
Avaya Spaces2.2%
Other89.4%
Enterprise Social Software
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The feature I like most in Microsoft Teams is the ability to work on the same file with other people, for example, on Microsoft PowerPoint, or Microsoft Excel, without needing to share the file via email."
"The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated."
"Managing meeting on Microsoft Teams is better than managing traditional face to face meetings."
"The solution is easy to use and helps me to communicate with my students."
"The solution's most valuable feature is Microsoft Planner. Most users now use Microsoft Teams since many companies use Microsoft Office 365. It's built into the plan, and they use the same email address for a single sign-on."
"The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
"The solution has calendars that help us to manage work."
"Almost 70% of the world currently uses Microsoft Teams because it is easy to use."
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."
"There could be performance spikes and better reliability. We saw a lot of stability issues."
"The application's user interface on Google has shortcomings that need to be improved."
"The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."
"Sometimes Avaya is required for Teams to work well on phones."
"We had some upstream outages which impacted collaboration."
"The solution could be lighter in terms of storage performance."
"There needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The solution has a reasonable price in the market."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"We are satisfied with the price of this solution."
"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."
"The solution's cost is high."
"The solution's pricing is average."
"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Marketing Services Firm
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise44
Large Enterprise70
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Regarding the license, the Microsoft 365 license I am taking is quite expensive, and every year it goes higher. The solution is expensive for Microsoft Teams as well.
What needs improvement with Microsoft Teams?
Today, we do not integrate any third-party apps into Microsoft Teams, but we may use project management tools such as Jira in the future. We used to integrate something, but now we do not need it. ...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.