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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
14th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
178
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

As of May 2026, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 2.0%, up from 0.8% compared to the previous year. The mindshare of Microsoft Teams is 7.1%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams7.1%
Avaya Spaces2.0%
Other90.9%
Enterprise Social Software
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us."
"The communication part has been excellent so far."
"I like the video call and document-sharing features."
"You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team."
"For me, Microsoft Teams' most valuable features are online meetings, calls, and chat. While I also use it to access OneDrive and my calendar, the core functions I rely on are meetings and calls."
"The most valuable features are visual and audio, as they are very clear with no interruptions."
"This has improved productivity and communication significantly."
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"User interface could be improved"
"I think the solution would be improved by giving people the ability to call into meetings."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
"The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used."
"I think they can improve all those segments for channel bulking."
"The application crashing in Microsoft Teams affected productivity. If we could minimize that, productivity would increase."
"Microsoft Teams could work faster if set up on other devices like cell phones."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite."
"I rate Microsoft Teams an eight out of ten for its pricing."
"I would rate the solution's pricing a nine out of ten."
"The solution is part of enterprise Microsoft 365 licensing."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Construction Company
9%
Marketing Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise45
Large Enterprise72
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What is your experience regarding pricing and costs for Microsoft Teams?
My experience with pricing, setup cost, and licensing for Microsoft Teams is good and fine.
What needs improvement with Microsoft Teams?
Microsoft Teams already comes with rich qualities, and the impact on the IT professional is very large with great features in terms of collaboration, team activity engagements, and friendly emojis ...
What is your primary use case for Microsoft Teams?
My main use case for Microsoft Teams is team communications and collaborations, and sharing updates. For any task, we use Microsoft Teams. We share the specific builds for the distributions, and if...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.