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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
17th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 0.9%, up from 0.7% compared to the previous year. The mindshare of Microsoft Teams is 12.5%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also."
"The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
"It is a scalable solution."
"The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot."
"I find the ability to maintain group and conference information for project-related work useful."
"Integration with document management capabilities and video conferencing."
"The tool's integration capabilities are seamless."
"I am impressed with the solution's collaboration with Office 365."
 

Cons

"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"For future releases, I would like to see Microsoft Teams to make a lighter application and drop some features."
"It consumes a high amount of system memory."
"The user interface is slightly weak in Microsoft Teams and could be improved."
"The solution's customer support should be faster and more responsive."
"Its screen-sharing feature could be better compared to a few competitors."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The solution's pricing is average."
"Pricing is free to a threshold and then after that you have to license per user."
"Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite."
"We don't have to pay for the solution."
"The product's pro accounts are cheap."
"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."
"Microsoft Teams is a cheap solution."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
36%
Financial Services Firm
16%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya Spaces?
The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.
What is your experience regarding pricing and costs for Avaya Spaces?
The license grants you a subscription and costs about $120. I am not aware of additional costs.
What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.