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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
16th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of October 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 1.3%, up from 0.9% compared to the previous year. The mindshare of Microsoft Teams is 14.0%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Microsoft Teams14.0%
Avaya Spaces1.3%
Other84.7%
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The solution's scalability works well."
"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."
"Using the solution's screen-sharing feature, we can go through a document together and take control."
"It is a scalable solution."
"It's a very simple software that's very easy to understand."
"The most valuable features of Microsoft Teams are scheduling a meeting and integration with other Microsoft services like SharePoint and OneDrive."
"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
"I like the product's screen share feature since we can explain things to the users at the other end using it. The solution helps me to establish a virtual connection with my team."
 

Cons

"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"The interface must be improved to reflect the true face of Office 365."
"Signing up for a new device for the solution is challenging."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
"Its stability could be better."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"Technical support could be improved."
"Inability to call into meetings."
"The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The standalone license is not cheap."
"The solution's cost is high."
"The tool's price is high and I would rate it an eight out of ten."
"The price is relatively high."
"It is expensive."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"We don't have to pay for the solution."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise41
Large Enterprise66
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...
What needs improvement with Microsoft Teams?
I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.