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Avaya Spaces vs Fortinet FortiVoice comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Enterprise Social Software (16th)
Fortinet FortiVoice
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Unified Communications (3rd)
 

Mindshare comparison

Avaya Spaces and Fortinet FortiVoice aren’t in the same category and serve different purposes. Avaya Spaces is designed for Enterprise Social Software and holds a mindshare of 1.3%, up 0.9% compared to last year.
Fortinet FortiVoice, on the other hand, focuses on Unified Communications, holds 8.3% mindshare, down 10.7% since last year.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Avaya Spaces1.3%
Slack Business - Enterprise15.8%
Microsoft Teams14.0%
Other68.9%
Enterprise Social Software
Unified Communications Market Share Distribution
ProductMarket Share (%)
Fortinet FortiVoice8.3%
Cisco Unified Communications12.8%
3CX Live Chat9.6%
Other69.3%
Unified Communications
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
IY
Has raised concerns about integration and pricing while showing potential in unified communication
The key feature of Fortinet FortiVoice is secure communication. Fortinet FortiVoice depends on secure communication as security, and simplicity. It offers a simplicity solution compared to competitors. It is very simple for deployment, configuration, operation, and troubleshooting. Additionally, you don't need a license to add IP telephony on Fortinet FortiVoice. This is a significant advantage against competitors, making the ROI comparatively better. The centralized call management feature in Fortinet FortiVoice is useful. Fortinet FortiVoice can integrate with the security fabric solution and FortiGate, which can monitor Fortinet FortiVoice. Fortinet FortiVoice has many features out of the box without an additional license. The call recording and call queuing based on agent skill are among the best features. Fortinet FortiVoice includes the call recording feature at no additional cost, unlike other competitors who charge for this feature. The multi-location conference calling feature in Fortinet FortiVoice has a cloud solution and can be used with the FortiFone soft client. With Fortinet implementing SD-WAN, it becomes very useful for Fortinet customers to implement a Fortinet FortiVoice solution.
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Top Industries

By visitors reading reviews
No data available
Non Profit
17%
Computer Software Company
12%
Government
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What needs improvement with Fortinet FortiVoice?
Fortinet can improve FortiVoice by adding integration with social media accounts such as WhatsApp and Facebook, and implementing native integration with popular database and CRM systems.
What is your primary use case for Fortinet FortiVoice?
The main use case for Fortinet FortiVoice is that the customer needs to implement IP telephony and secure communication. They need unified security communication solutions. They want call center us...
What advice do you have for others considering Fortinet FortiVoice?
I mainly work with FortiSwitches, FortiAP, Fortinet FortiVoice, Manager, Analyzer, SIM, SOAR, FortiClient, and EDR. I work with all models of FortiSwitches, primarily models 323, 1024, 1048, and fo...
 

Also Known As

Avaya Cloud Application Link
No data available
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Microsoft, Slack, Atlassian and others in Enterprise Social Software. Updated: September 2025.
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