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Avaya Spaces vs Slack Business - Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
14th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 2.2%, up from 0.8% compared to the previous year. The mindshare of Slack Business - Enterprise is 11.2%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise11.2%
Avaya Spaces2.2%
Other86.6%
Enterprise Social Software
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The product has the ability to scale."
"Its integration with different apps is a great feature."
"The custom integration or bespoke integration through Slack APIs is the primary reason that we are still on Slack Business - Enterprise and we have never thought of migrating to any other vendors or exploring any other vendor."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than islands unto ourselves, so to speak."
"Overall, it is a good idea as it works better than most solutions out there."
"Slack is just a communicator, no more."
"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions."
 

Cons

"The audio calling service needs to improve its quality."
"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"We did have scalability issues. If you are on the free plan, you are only allowed 10,000 messages before everything is archived."
"One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack."
"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations."
"Slack tends to crash once a month."
"The mobile app needs improvement. It consistently misses notifications."
"Many of the advanced features and integrations are built with developers in mind. More functionality and integration for other use cases would be welcome."
"It would be highly advantageous if it could incorporate calendar information from sources like Outlook or Gmail, providing users not only with meeting schedules but also a comprehensive daily agenda view."
"We do experience issues when trying to log in on Slack."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"I would rate the tool's pricing a four out of ten."
"When it comes to pricing, it is on the expensive side."
"The tool's pricing could be cheaper."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"The solution’s pricing is cheap."
"Slack is definitely worth the money."
"The solution is cheap in my country."
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Top Industries

By visitors reading reviews
No data available
Performing Arts
16%
Financial Services Firm
10%
Computer Software Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise13
Large Enterprise23
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
 

Also Known As

Avaya Cloud Application Link
No data available
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Avaya Spaces vs. Slack Business - Enterprise and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.