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Slack Business - Enterprise Logo

Slack Business - Enterprise pros and cons

Vendor: Slack
4.2 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Slack Business - Enterprise enhances productivity by providing a streamlined communication platform, enabling effective team collaboration through features like video conferencing and screen sharing.
Integration and customization options allow Slack Business - Enterprise to support various third-party applications, offering real-time updates and insights.
Slack Business - Enterprise organizes communication efficiently through channels and threaded discussions, reducing email reliance and enhancing agility.
Huddle and voice mail features in Slack Business - Enterprise support rapid, effective communication, fostering seamless collaboration within teams.
Slack Business - Enterprise facilitates easy file and information sharing, maintaining organized, searchable records for effective transitions and task management.

CONS

Notifications are often delayed or missed, especially on mobile devices, impacting communication efficiency.
Slack Business - Enterprise lacks a robust videoconferencing feature, requiring reliance on third-party tools for meetings.
Integrations with other platforms, such as CRM systems and calendars, could be stronger and more seamless.
The ability to collaborate on documents in real-time and integrate better with tools like SharePoint is limited.
There are frequent issues with stability, scalability, and unexpected crashes, complicating user experience.
 

Slack Business - Enterprise Pros review quotes

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Jan 11, 2026
Slack Business - Enterprise has impacted our organization positively; it is performing very positively compared to other chat applications and is very helpful at an enterprise level to keep track of everything in separate threads.
Gaurab Patra - PeerSpot reviewer
Co Founder at a tech consulting company with 11-50 employees
Jan 6, 2026
The custom integration or bespoke integration through Slack APIs is the primary reason that we are still on Slack Business - Enterprise and we have never thought of migrating to any other vendors or exploring any other vendor.
SM
Director at Xander & Thomas
Sep 26, 2025
It has become easier to use than Teams, which is the main benefit of Slack Business - Enterprise; it is simple and connected.
Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer2723727 - PeerSpot reviewer
Integration Engineer
Jun 16, 2025
What I find valuable in Slack is that the interface is very attractive and it's easy for any new person to adapt to.
Awais Mehmood - PeerSpot reviewer
Webflow Developer at Qureos
Jun 16, 2025
Slack is very supportive in terms of communication between my colleagues and clients.
VG
Senior IT Security Specialist at Citadele Banka AS
Jan 2, 2026
The interface looks better to me, it is more easy to use, and everything is working okay for our purposes.
Russell Rothstein - PeerSpot reviewer
CEO at PeerSpot
Sep 29, 2025
Slack Business - Enterprise has had a positive impact on our organization with better communication, provides faster response times, fewer emails, and has helped create a more agile company.
AK
Da at hanasoft
Jan 2, 2026
Slack Business - Enterprise is beneficial for us primarily because the API was very beneficial, and that is the main one; the second benefit would probably be the upgrades they do, including integrating some AI and allowing customization of chats in categories.
DP
Application Security Manager at Interact Intranet
Feb 25, 2025
In managing releases via Slack channels, one major advantage over Teams is the ability to have threaded discussions, which helps in catching up on relevant discussions without the distraction of interleaved conversations.
Diksha  Hirole - PeerSpot reviewer
Data Engineer at BlazeClan Technologies
Mar 3, 2025
The integration with Google Calendar is easy to use and allows us to receive notifications before meetings.
 

Slack Business - Enterprise Cons review quotes

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Jan 11, 2026
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack.
Gaurab Patra - PeerSpot reviewer
Co Founder at a tech consulting company with 11-50 employees
Jan 6, 2026
There are a lot of integrations and custom integrations available, but I believe there are opportunities to make those integrations much easier and faster, particularly for business or non-technical people.
SM
Director at Xander & Thomas
Sep 26, 2025
When showing screens during calls, the screen sharing functionality is not as smooth as Google's offering. It appears to be designed for short calls, which limits its effectiveness for longer sessions.
Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
reviewer2723727 - PeerSpot reviewer
Integration Engineer
Jun 16, 2025
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult.
Awais Mehmood - PeerSpot reviewer
Webflow Developer at Qureos
Jun 16, 2025
I haven't experienced any noticeable return on investment since starting with Slack.
VG
Senior IT Security Specialist at Citadele Banka AS
Jan 2, 2026
Now I have set it to start automatically, but before that when I was launching manually, there was a strange way to log in, not like just clicking on an icon and being instantly locked.
Russell Rothstein - PeerSpot reviewer
CEO at PeerSpot
Sep 29, 2025
The excessive notifications and distracting nature keeps it from being a perfect solution for me.
AK
Da at hanasoft
Jan 2, 2026
In terms of drawbacks or areas for improvement in Slack Business - Enterprise, maybe some small things could be better, such as coloring text; if the API could support HTML, that would be great, but I think there are reasons why they do not support HTML.
DP
Application Security Manager at Interact Intranet
Feb 25, 2025
Slack's channel and chat management could be more intuitive.
Diksha  Hirole - PeerSpot reviewer
Data Engineer at BlazeClan Technologies
Mar 3, 2025
Sometimes Slack behaves unexpectedly and shuts down without notification or support communication.