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Slack Business - Enterprise pros and cons

Vendor: Slack
4.2 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Slack Business - Enterprise greatly improves productivity by preventing important information from getting lost in irrelevant messages.
It offers extensive integration capabilities with third-party applications, providing real-time insights and updates within Slack.
Features like screen sharing, video conferencing, and customizable integrations are highly valuable for users.
Slack Business - Enterprise supports creating channels for organized communication, which enhances team collaboration.
It has a positive impact on organizations by offering swift communication, reducing emails, and helping create an agile work environment.

CONS

Notifications, especially on mobile, need improvement as they are often delayed or inconsistent.
There are issues with scalability and stability, with occasional crashes and log-in problems.
Integration capabilities require enhancement, particularly with other platforms like CRM, calendar tools, and SharePoint.
Features like videoconferencing and document collaboration could be significantly improved to match competitors.
Customization options for chat, including the ability to format text and manage notifications better, are lacking.
 

Slack Business - Enterprise Pros review quotes

it_user607749 - PeerSpot reviewer
Manager, Live Production at a computer software company with 1,001-5,000 employees
Jul 10, 2017
Overall, it is a good idea as it works better than most solutions out there.
it_user819339 - PeerSpot reviewer
Sales Developer at Omnia Salud
Apr 3, 2018
It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages.
OD
CTO at UnblockAfrica
May 29, 2019
Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.
Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
SL
Tech blogger at Blogospedia
Oct 15, 2019
Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks.
reviewer1318287 - PeerSpot reviewer
IT Test Manager at a transportation company with 10,001+ employees
Apr 8, 2020
The most valuable feature is the screen sharing, which works well.
reviewer1323006 - PeerSpot reviewer
Senior Project Manager in Group Application Architecture at a tech services company with 5,001-10,000 employees
Apr 12, 2020
The most valuable features are video conferencing and sharing content during meetings.
VK
Project Manager - Business Consultant at Comtrade System Integration
Apr 22, 2020
Slack makes it easy for employees to contact each other and exchange documents or information.
reviewer1055544 - PeerSpot reviewer
Analyst at a government with 5,001-10,000 employees
Jul 22, 2020
The most valuable feature for me was the different channels.
Patrick Scolyer-Gray - PeerSpot reviewer
Founder & CEO at Pathbreaker Pty Ltd
Sep 13, 2020
With respect to being a clean and efficient communications platform, I think that it does the job quite well.
SP
Chief Executive Officer at aximind
Oct 4, 2020
The feature that I have found most valuable is communication between team members.
 

Slack Business - Enterprise Cons review quotes

it_user607749 - PeerSpot reviewer
Manager, Live Production at a computer software company with 1,001-5,000 employees
Jul 10, 2017
The mobile app needs improvement. It consistently misses notifications.
it_user819339 - PeerSpot reviewer
Sales Developer at Omnia Salud
Apr 3, 2018
Notifications are not as good as they could be (especially for mobile).
OD
CTO at UnblockAfrica
May 29, 2019
The only area of concern that I have is with the inability to preview received documents without having to download them first.
Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
SL
Tech blogger at Blogospedia
Oct 15, 2019
I would like to see the social sharing of blogs, announcements, or other news directly from the message corner.
reviewer1318287 - PeerSpot reviewer
IT Test Manager at a transportation company with 10,001+ employees
Apr 8, 2020
I would like the text in chat to be more customizable.
reviewer1323006 - PeerSpot reviewer
Senior Project Manager in Group Application Architecture at a tech services company with 5,001-10,000 employees
Apr 12, 2020
I would like the in-meeting content sharing facility to be improved.
VK
Project Manager - Business Consultant at Comtrade System Integration
Apr 22, 2020
I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time.
reviewer1055544 - PeerSpot reviewer
Analyst at a government with 5,001-10,000 employees
Jul 22, 2020
Slack does not have videoconferencing capabilities, which would have been nice.
Patrick Scolyer-Gray - PeerSpot reviewer
Founder & CEO at Pathbreaker Pty Ltd
Sep 13, 2020
I have found it cumbersome to create and set up groups, or channels.
SP
Chief Executive Officer at aximind
Oct 4, 2020
Customization is something that Slack is lacking.