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Slack Business - Enterprise Logo

Slack Business - Enterprise pros and cons

Vendor: Slack
4.2 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Slack Business - Enterprise enhances productivity by providing a streamlined communication platform, enabling effective team collaboration through features like video conferencing and screen sharing.
Integration and customization options allow Slack Business - Enterprise to support various third-party applications, offering real-time updates and insights.
Slack Business - Enterprise organizes communication efficiently through channels and threaded discussions, reducing email reliance and enhancing agility.
Huddle and voice mail features in Slack Business - Enterprise support rapid, effective communication, fostering seamless collaboration within teams.
Slack Business - Enterprise facilitates easy file and information sharing, maintaining organized, searchable records for effective transitions and task management.

CONS

Notifications are often delayed or missed, especially on mobile devices, impacting communication efficiency.
Slack Business - Enterprise lacks a robust videoconferencing feature, requiring reliance on third-party tools for meetings.
Integrations with other platforms, such as CRM systems and calendars, could be stronger and more seamless.
The ability to collaborate on documents in real-time and integrate better with tools like SharePoint is limited.
There are frequent issues with stability, scalability, and unexpected crashes, complicating user experience.
 

Slack Business - Enterprise Pros review quotes

it_user432543 - PeerSpot reviewer
Head of Operations at a tech services company with 1,001-5,000 employees
Apr 27, 2016
Slack is a very robust, flexible platform, which allows for a lot more, not just chat.
it_user507921 - PeerSpot reviewer
VP of Marketing at OurCrowd
Sep 7, 2016
More often than not, members of our team are on the go rather than in the office.
it_user519723 - PeerSpot reviewer
Software Engineer at a educational organization with 51-200 employees
Sep 26, 2016
It has improved my company by letting our team work efficiently together and quickly.
Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
AY
Middle PPC at a marketing services firm with 51-200 employees
Dec 29, 2016
Mac version built into Safari has a lot of informative space and allows for custom CSS (right click > inspect elements) if you want it more personal and/or something puts you off in the standard settings.
it_user348339 - PeerSpot reviewer
Editorial Director at a media company with 501-1,000 employees
Mar 19, 2017
The integration with third-party automation services such as IFTTT and Zapier has significantly boosted productivity.
it_user608187 - PeerSpot reviewer
Marketing Manager at a tech vendor with 11-50 employees
Mar 27, 2017
Slack is just a communicator, no more.
it_user635442 - PeerSpot reviewer
Quality Engineer II at a tech vendor with 201-500 employees
Mar 27, 2017
The quick line of communication, most certainly improves the functionality of our organization.
it_user635451 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Aug 28, 2017
Technical support is excellent.
it_user635469 - PeerSpot reviewer
Social Selling Strategist & Social Media Marketing Programs Manager at a consultancy with 1-10 employees
Mar 27, 2017
If you're looking for an asynchronous/real-time communications tool, you will not find any app that comes close to Slack.
it_user635601 - PeerSpot reviewer
Data Science Consultant at a tech services company with 11-50 employees
Mar 27, 2017
Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than islands unto ourselves, so to speak.
 

Slack Business - Enterprise Cons review quotes

it_user432543 - PeerSpot reviewer
Head of Operations at a tech services company with 1,001-5,000 employees
Apr 27, 2016
Some features and plugins can be pretty obscure or difficult to deploy.
it_user507921 - PeerSpot reviewer
VP of Marketing at OurCrowd
Sep 7, 2016
There is some lag at times.
it_user519723 - PeerSpot reviewer
Software Engineer at a educational organization with 51-200 employees
Sep 26, 2016
I would like to have meeting functionality within Slack.
Learn what your peers think about Slack Business - Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
AY
Middle PPC at a marketing services firm with 51-200 employees
Dec 29, 2016
Readability. It's disputed but HipChat is winning this battle due to the larger reading screen space.
it_user348339 - PeerSpot reviewer
Editorial Director at a media company with 501-1,000 employees
Mar 19, 2017
Many of the advanced features and integrations are built with developers in mind. More functionality and integration for other use cases would be welcome.
it_user608187 - PeerSpot reviewer
Marketing Manager at a tech vendor with 11-50 employees
Mar 27, 2017
We are using the free version and some people from our team wish that the message history had not been removed, so if you sometimes need to go back a few months in a conversation, the paid version would be something to consider.
it_user635442 - PeerSpot reviewer
Quality Engineer II at a tech vendor with 201-500 employees
Mar 27, 2017
I'd like the ability to re-organize the channels in my list. You can favorite a channel but you can't organize them in a specific order that fits your everyday use.
it_user635451 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Aug 28, 2017
I would like to be able to notify users that they have messages that need their immediate attention.
it_user635469 - PeerSpot reviewer
Social Selling Strategist & Social Media Marketing Programs Manager at a consultancy with 1-10 employees
Mar 27, 2017
We did have scalability issues. If you are on the free plan, you are only allowed 10,000 messages before everything is archived.
it_user635601 - PeerSpot reviewer
Data Science Consultant at a tech services company with 11-50 employees
Mar 27, 2017
Honestly, I feel like I am nitpicking when I say the UX can be improved.