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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
78
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
19th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 15.8%, up from 10.8% compared to the previous year. The mindshare of Zoho Cliq is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise15.8%
Zoho Cliq1.1%
Other83.1%
Enterprise Social Software
 

Featured Reviews

Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Anand Bala - PeerSpot reviewer
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has the ability to scale."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"The solution's most valuable feature is the search functionality, which I can use to search for full text."
"When we work with a platform like Slack, we can have one source without merging different document versions."
"The most valuable features are video conferencing and sharing content during meetings."
"Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks."
"Slack provides very fast communication."
"It works fine on lower networks as well."
 

Cons

"It could be more stable than one of its competitors."
"It would be better if Slack had a 'select all' option to delete all the files."
"Sometimes there are login issues."
"When showing screens during calls, the screen sharing functionality is not as smooth as Google's offering. It appears to be designed for short calls, which limits its effectiveness for longer sessions."
"We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well."
"Slack's channel and chat management could be more intuitive. Configuring chats and pinning in Teams is easier, even though Slack has these features, they are not intuitive enough to engage with."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"Slack is definitely worth the money."
"The solution’s pricing is cheap."
"It's on the more expensive side."
"The solution is expensive."
"It is an affordable solution."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"I would rate the tool's pricing a four out of ten."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
17%
Computer Software Company
12%
Financial Services Firm
12%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise21
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult. In Teams, all applications available in the Microsoft launchpad are easily...
Ask a question
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Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Microsoft, Slack, Atlassian and others in Enterprise Social Software. Updated: September 2025.
868,787 professionals have used our research since 2012.