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Slack Business - Enterprise vs Zoho Cliq comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 9.6%, down from 14.7% compared to the previous year. The mindshare of Zoho Cliq is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise9.6%
Zoho Cliq1.5%
Other88.9%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"More often than not, members of our team are on the go rather than in the office."
"Slack has been very useful in our organization for doing communications and passing on pieces of information."
"The product has the ability to scale."
"I am impressed with the product's calls and screen share features which are very useful."
"The feature that I have found most valuable is communication between team members."
"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."
"Process made easy Collaboration between teams increased Productivity is now largely increased: top."
"Slack offers the ability to make customizable applications and plugins."
"It works fine on lower networks as well."
 

Cons

"Customization is something that Slack is lacking."
"According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time."
"The notifications on the phone are delayed."
"Tried to find information about advance settings for notifications, but did not find what I was looking for."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"The tool is a bit slow."
"I haven't experienced any noticeable return on investment since starting with Slack."
"The integration with SharePoint doesn’t work properly."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"It's on the more expensive side."
"The solution’s pricing is cheap."
"The solution is cheap in my country."
"The solution is expensive."
"It is an affordable solution."
"We use the free version that does not have a license."
"I would rate the tool's pricing a four out of ten."
"When it comes to pricing, it is on the expensive side."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Financial Services Firm
11%
Construction Company
9%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise13
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
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Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
920,929 professionals have used our research since 2012.