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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
19th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 11.2%, down from 12.3% compared to the previous year. The mindshare of Zoho Cliq is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise11.2%
Zoho Cliq1.8%
Other87.0%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Process made easy Collaboration between teams increased Productivity is now largely increased: top."
"Communication with clients became easy."
"The solution makes it easy to create groups, share documents, and communicate."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"Slack makes it easy for employees to contact each other and exchange documents or information."
"Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than islands unto ourselves, so to speak."
"It has improved my company by letting our team work efficiently together and quickly."
"Initially I thought it cannot be better than Skype, but after working with it for a while I can definitely confirm it is a great tool for collaboration."
"It works fine on lower networks as well."
 

Cons

"Honestly, I feel like I am nitpicking when I say the UX can be improved."
"Many of the advanced features and integrations are built with developers in mind. More functionality and integration for other use cases would be welcome."
"It would be better if Slack had a 'select all' option to delete all the files."
"Sometimes there are login issues."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"According to my observation, a large size file sharing feature is what can be expected, which will centralize all activities within Slack and that can save a lot of time."
"Slack could add additional and better integrations."
"We do experience issues when trying to log in on Slack."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The tool's pricing could be cheaper."
"It is an affordable solution."
"It is less expensive than one of its competitors."
"The solution is expensive."
"We use the free version that does not have a license."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"I would rate the tool's pricing a four out of ten."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
16%
Financial Services Firm
10%
Computer Software Company
9%
Marketing Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: March 2026.
884,933 professionals have used our research since 2012.