

Yammer and Slack Business - Enterprise compete in the collaboration platform market, each enhancing organizational communication. Slack tends to have the upper hand due to its superior features and robust integrations.
Features: Yammer focuses on enterprise social networking through community building, content curation, and threaded chats. Slack offers extensive integrations, customizable notifications, and real-time messaging, improving team collaboration with its channel organization and search functionality. Slack's diverse app ecosystem provides flexibility for dynamic work environments.
Room for Improvement: Yammer could benefit from deeper integration capabilities and faster customer support response times. Its feature set might also need enhancement to compete with more integration-heavy platforms. Slack, on the other hand, could improve on pricing to make it more accessible, enhance its user interface for greater intuitive use, and address concerns about information overload within channels to streamline user experience.
Ease of Deployment and Customer Service: Slack Business - Enterprise is praised for simple deployment and a robust API for integration. Its customer support is noted for quick, detailed responses. Yammer integrates easily within Microsoft environments but lacks Slack's integration depth, and its support, while reliable, doesn't match Slack's speed.
Pricing and ROI: Yammer is more cost-effective, often included in Office 365 plans, making it attractive for Microsoft-centric organizations. Slack requires a higher investment but provides strong ROI by enhancing team productivity through its integration capabilities. While initial costs for Slack are higher, its comprehensive features justify the expense for teams seeking versatile collaboration.
| Product | Market Share (%) |
|---|---|
| Slack Business - Enterprise | 11.5% |
| Yammer | 4.9% |
| Other | 83.6% |

| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 11 |
| Large Enterprise | 31 |
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.
Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.
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