Yammer and Atlassian Confluence compete in the collaboration and knowledge management space. While Yammer is known for its social networking capabilities, Atlassian Confluence is preferred for its comprehensive documentation and project management features.
Features: Yammer provides real-time communication, a collaborative community through social networking, and integration with Microsoft Office. Atlassian Confluence offers extensive documentation capabilities, seamless integration with JIRA, and customizable project management solutions.
Room for Improvement: Yammer could improve its global adoption rates, offer more advanced project management tools, and enhance its user interface for ease of use. Atlassian Confluence can benefit from streamlined workflows for simpler setups, reduced licensing costs, and improved mobile app functionalities for on-the-go access.
Ease of Deployment and Customer Service: Yammer offers quick, cloud-based deployment that integrates with Microsoft ecosystems, while Atlassian Confluence requires a more complex setup but benefits from detailed documentation and a supportive community for deployment challenges.
Pricing and ROI: Yammer, as part of Microsoft 365, is a cost-effective option for existing Microsoft users, reducing setup costs. Atlassian Confluence requires a separate investment but offers valuable long-term ROI through its robust feature set suited for detailed documentation and knowledge management needs.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 5.4% |
| Yammer | 4.8% |
| Other | 89.8% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 11 |
| Large Enterprise | 31 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.
Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.
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