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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Yammer's integration with Microsoft Office and Teams is highly valued.
Its cloud-based nature enhances usability and accessibility.
The communication events feature is considered valuable.
Yammer is noted for its storyline, communities, and relevant post sharing.
The ability to collaborate anytime, anywhere, on any device is appreciated.

CONS

Users must be in the Active Directory to access all features.
Yammer's integration with Microsoft and third-party platforms is limited and not seamless.
The platform does not support embedded streaming in the way other social networks do.
Permissions are overly complex, making it difficult to manage effectively.
Yammer lacks flexibility in branding and requires improvements similar to Facebook for targeted communications.
 

Yammer Pros review quotes

it_user1002 - PeerSpot reviewer
Project Manager at a tech company with 51-200 employees
Jun 26, 2012
Yammer was an outstanding performer in the collaborative platform category.
it_user1755 - PeerSpot reviewer
Product Manager at a tech company with 51-200 employees
Aug 27, 2012
This product is very easy to use, and has been widely and easily adopted.
it_user5070 - PeerSpot reviewer
Architect at a insurance company with 501-1,000 employees
Mar 13, 2013
Yammer provides a simple to use, intuitive platform for enterprise collaboration within the social networking information model.
Learn what your peers think about Yammer. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
it_user86613 - PeerSpot reviewer
Consultant at a tech consulting company with 51-200 employees
Feb 5, 2014
People share expertise and find solution faster while they are feeling to be part of the same team even if they work in different geo
it_user514995 - PeerSpot reviewer
Business Analyst at a tech vendor with 51-200 employees
Sep 26, 2016
From the point of view of knowledge sharing, we created a group per project, and while we had SharePoint for storing documentation, we were able to link to these and give them content in Yammer.
it_user88278 - PeerSpot reviewer
Associate Director, AIA Edge at AIA
Sep 27, 2016
The most valuable feature is the ability to reach all parts of the organisation to share ideas and best practices.
it_user220764 - PeerSpot reviewer
IT Business Analyst for Sales Enablement with 1,001-5,000 employees
Nov 7, 2016
We have been able to have multi-country project teams where members can interact in their own language.
it_user167418 - PeerSpot reviewer
Human Resource/Digital Experience Applications Leader at a pharma/biotech company with 10,001+ employees
Nov 10, 2016
The product has allowed cross-functional discussions across every business group throughout the company.
it_user104193 - PeerSpot reviewer
Partner - Digital People Practice at Digital Works Group
Nov 28, 2016
It was reasonably good at creating online communities of interest.
it_user609612 - PeerSpot reviewer
Service Catalog Manager at a non-tech company with 1,001-5,000 employees
Feb 15, 2017
Communication. We are able to communicate and keep in touch with a global audience.
 

Yammer Cons review quotes

it_user1002 - PeerSpot reviewer
Project Manager at a tech company with 51-200 employees
Jun 26, 2012
The only con was that it did not share the same transition speed between apps as SAP StreamWork, another platform that I reviewed in the CODIE Awards collaborative category.
it_user1755 - PeerSpot reviewer
Product Manager at a tech company with 51-200 employees
Aug 27, 2012
I think that improvements could be seen in the delayed messaging, but other than, it's great!
it_user5070 - PeerSpot reviewer
Architect at a insurance company with 501-1,000 employees
Mar 13, 2013
Yammer is not as feature rich as the most mature offering in this space, Jive, however it makes up for this with strikingly intuitive ease of use and a much lower cost.
Learn what your peers think about Yammer. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
it_user86613 - PeerSpot reviewer
Consultant at a tech consulting company with 51-200 employees
Feb 5, 2014
Customer Service: Good through YCN, but sometimes I got frustrated by translation issue.
it_user514995 - PeerSpot reviewer
Business Analyst at a tech vendor with 51-200 employees
Sep 26, 2016
Technical support wasn't great. Our touch points in Microsoft Ireland were not knowledgeable enough on the product; issue experienced while going from Freemiun to Enterprise.
it_user88278 - PeerSpot reviewer
Associate Director, AIA Edge at AIA
Sep 27, 2016
The ability to edit posts can be frustrating for some.
it_user220764 - PeerSpot reviewer
IT Business Analyst for Sales Enablement with 1,001-5,000 employees
Nov 7, 2016
Ability to edit posts and also rich text would be good. Currently, unlike other social tools like Facebook at Work and Chatter, Yammer does not have the ability to edit posts.
it_user167418 - PeerSpot reviewer
Human Resource/Digital Experience Applications Leader at a pharma/biotech company with 10,001+ employees
Nov 10, 2016
If you are not an Office 365 shop, then there are probably better options (i.e., Slack, Facebook for Work).
it_user104193 - PeerSpot reviewer
Partner - Digital People Practice at Digital Works Group
Nov 28, 2016
However, it was mostly slow, clunky, and frustrating to use.
it_user609612 - PeerSpot reviewer
Service Catalog Manager at a non-tech company with 1,001-5,000 employees
Feb 15, 2017
MS made us plenty of promises for Yammer and have not delivered.