No more typing reviews! Try our Samantha, our new voice AI agent.

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Confluence offers valuable integration with Jira, providing easy linking between tickets and pages for enhanced project management and collaboration.
The document management and organization capabilities are robust, allowing users to store, edit, and manage project documentation efficiently in one accessible space.
The ease of creating and editing documentation, along with advanced features like hyperlinking and version management, makes Confluence highly valued for documentation purposes.
Confluence's template library supports diverse needs, offering users ready-made structures for various documentation tasks, reducing the time and effort needed for page creation.
The platform supports real-time collaboration, enabling multiple users to work on documents simultaneously, facilitating seamless information sharing and teamwork.

CONS

Atlaskian Confluence's license fee is costly, offering limited customization without additional applications.
Confluence does not support Markdown or provide adequate formatting capabilities when importing documents.
Tables in Confluence lack scalability and usability, and exporting to Excel is not supported.
Confluence requires improvement in peer review capabilities and document sharing rights.
Confluence's pricing is considered high with insufficient data manipulation features and limited design flexibility.
 

Atlassian Confluence Pros review quotes

PR
GM at a real estate/law firm with 501-1,000 employees
Mar 19, 2026
The linkage between the different Atlassian products is what I find most valuable, as you can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly.
LasseMikkonen - PeerSpot reviewer
CEO at byte
Feb 6, 2026
The most valuable features of Atlassian Confluence are its overall document editing and ease of use.
Rabindra K Maharana - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees
Jan 14, 2025
Copying another page and providing an option to edit everything is valuable.
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
VC
Manager QA at [x]cube LABS
Jan 13, 2025
Users can create tables and directly pull all Jira tickets into a Tableau format.
VP
Administrator at Cotiviti
Nov 11, 2024
The macros feature in Confluence is quite valuable.
AmirSerag Eldin - PeerSpot reviewer
Delivery Manager at Cegedim Relationship Management
Nov 11, 2024
Documenting everything related to the project is good for me. It enables me to use rich text to document, insert macros and links, highlight with different colors, and organize pages in a hierarchical way.
Rohit Nagar - PeerSpot reviewer
Pre-Sales Solution Engineer at Amrut software pvt ltd
Mar 28, 2024
Scalability-wise, I rate the solution a ten out of ten.
Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Dec 15, 2023
Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
Massimo Banzi - PeerSpot reviewer
Standards Manager at Telecom Italia
Dec 1, 2022
What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document.
Cuneyt-Gurses - PeerSpot reviewer
Director of Cloud Solution Group at DTech Cloud Corporation
Jun 10, 2024
Document collaboration is the most valuable aspect of the solution.
 

Atlassian Confluence Cons review quotes

PR
GM at a real estate/law firm with 501-1,000 employees
Mar 19, 2026
Athlassian Confluence certainly does not save me money with the license fee involved.
LasseMikkonen - PeerSpot reviewer
CEO at byte
Feb 6, 2026
Concerning the integration capabilities of Atlassian Confluence with Jira, I find it surprisingly simple, meaning it does not really have powerful features in it, but it is easy to set up.
Rabindra K Maharana - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees
Jan 14, 2025
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented.
Learn what your peers think about Atlassian Confluence. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
VC
Manager QA at [x]cube LABS
Jan 13, 2025
The software does not currently have any kind of AI integration.
VP
Administrator at Cotiviti
Nov 11, 2024
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial.
AmirSerag Eldin - PeerSpot reviewer
Delivery Manager at Cegedim Relationship Management
Nov 11, 2024
When editing a page with many iterations, it takes time to scroll down to the last iteration.
Rohit Nagar - PeerSpot reviewer
Pre-Sales Solution Engineer at Amrut software pvt ltd
Mar 28, 2024
Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it.
Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Dec 15, 2023
Atlassian Confluence is not really a community-friendly solution.
Massimo Banzi - PeerSpot reviewer
Standards Manager at Telecom Italia
Dec 1, 2022
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better.
Cuneyt-Gurses - PeerSpot reviewer
Director of Cloud Solution Group at DTech Cloud Corporation
Jun 10, 2024
Indentation and other basic word processing styles must be improved.