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Atlassian Confluence vs Oracle WebCenter comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Oracle WebCenter
Ranking in Corporate Portals (Enterprise Information Portals)
6th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Customer Experience Management (18th), Enterprise Content Management (21st), Web Content Management (13th)
 

Mindshare comparison

As of November 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 16.3%, up from 12.6% compared to the previous year. The mindshare of Oracle WebCenter is 8.7%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence16.3%
Oracle WebCenter8.7%
Other75.0%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

PR
GM at a real estate/law firm with 501-1,000 employees
Collaborative workspace has improved cross-team documentation and now supports structured projects
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company using Atlassian Confluence needs to have a very clear structure for where information will be organized. As I mentioned, we have subsections that contain the same information, which makes searching problematic. When you search for a project, you suddenly get fifteen pages about the same project, which does not make sense. A lot of these issues lie with the site owner who needs to be more structured in their usage of the tool. Atlassian Confluence is used during meetings, especially during product evaluations where we work on collaborative projects. We also use it as a note dashboard for brainstorming and similar activities.
reviewer2105979 - PeerSpot reviewer
Executive Vice President - Head Digital Partnership and Alliances at a financial services firm with 10,001+ employees
Has a user-friendly interface but performance is not up to scratch
I mainly use WebCenter for content management and publishing WebCenter's interface is very user-friendly. WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"I would recommend Confluence, especially for anyone that is using other Atlassian products."
"It is stable and reliable."
"It is easy to use."
"I find the editing option straightforward and quick."
"It has tremendously improved our organisational culture, as it is a more streamlined way of handling customer issues, responses, queries, and documentation."
"The product is easy to install and set up, and it is also easy to work with as a user, an editor, or as a reader."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"The main feature and idea of dynamically creating navigation, pages and portals are overall good and very valuable."
"A great solution for storing and searching large volumes of documents with easy access."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"Oracle integrates well with other products to cover Big Data."
"WebCenter's interface is very user-friendly."
"The solution is completely scalable and one of the best Oracle tools in my opinion."
"This product is very good for scaling; it is easy to expand this solution and I think it is the best solution for all of the problems you might have with document storage."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
 

Cons

"There's room for improvement in the way folders are structured in Atlassian Confluence."
"With that, I will no longer recommend the product, as I am opposed to the cloud-first hype."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."
"The search ability (using Lucene) is less than optimal and has known bugs that are slow in getting addressed."
"Concerning the integration capabilities of Atlassian Confluence with Jira, I find it surprisingly simple, meaning it does not really have powerful features in it, but it is easy to set up."
"The user interface could be improved."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"Its functions need more stability."
"Initial setup was simple for standard things, but for customisation and third-party integration, it can get cumbersome."
"In terms of what needs to be improved, I would say the speed of the backup should be enhanced."
"Some parts of the product seemed to be unstable; various exceptions which lead to reaching out for Oracle support."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"Rules for contents personalization, workflows, publishing content, and the satellite cache all have room for improvement!"
"We have a lot of pain with instabilities and are not getting enough support from Oracle."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
 

Pricing and Cost Advice

"We pay $350 a month to use the solution."
"For us, it's free to use. We don't pay any licensing."
"There is a license needed to use Atlassian Confluence."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"We have to pay licensing fees."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Licenses are quite expensive"
"The price needs to be lowered."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
"WebCenter's pricing is on the higher side."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
8%
Construction Company
16%
Comms Service Provider
11%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
WebCenter, FatWire
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about Atlassian Confluence vs. Oracle WebCenter and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.