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Atlassian Confluence vs Oracle WebCenter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Oracle WebCenter
Ranking in Corporate Portals (Enterprise Information Portals)
6th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Customer Experience Management (16th), Enterprise Content Management (22nd), Web Content Management (14th)
 

Mindshare comparison

As of August 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 13.4%, down from 14.7% compared to the previous year. The mindshare of Oracle WebCenter is 9.5%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence13.4%
Oracle WebCenter9.5%
Other77.1%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
reviewer2105979 - PeerSpot reviewer
Executive Vice President - Head Digital Partnership and Alliances at a financial services firm with 10,001+ employees
Has a user-friendly interface but performance is not up to scratch
I mainly use WebCenter for content management and publishing WebCenter's interface is very user-friendly. WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"What I find the most valuable about Confluence is how easy it is to use."
"Formerly used Sharepoint – we like that Confluence has higher usability for the user so we can democratize content creation."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"It's relatively easy to use, and has a lot of functionality with regard to formatting wiki articles and embedding content."
"It is stable and reliable."
"We like that it is a complete knowledge base where anyone can go and search for various types of information."
"With the versioning available in Confluence, history versioning, if you delete something, you can always find it, and if someone changes anything in the document, you can find it from the history."
"Integration within the solution is very good."
"WebCenter's interface is very user-friendly."
"The solution is completely scalable and one of the best Oracle tools in my opinion."
"The most valuable features to me are the ability to create contents with the interface, such as creating database tables, and the product's JSP APIs and REST APIs are also very useful."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet (based on WebCenter)."
"A great solution for storing and searching large volumes of documents with easy access."
"In terms of scalability, it is easy to scale."
"The main feature and idea of dynamically creating navigation, pages and portals are overall good and very valuable."
 

Cons

"The user interface is a little bit stale."
"There could be an option to collaborate with other users while editing the documents."
"The solution is not very user-friendly."
"I've always found search to be buggy."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"Customer Service: As an Enterprise Customer the service is not sufficient. Our concerns are not being addressed."
"Space maintenance could be made a little more user-friendly."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"Some parts of the product seemed to be unstable; various exceptions which lead to reaching out for Oracle support."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"Rules for contents personalization, workflows, publishing content, and the satellite cache all have room for improvement!"
"This lapse is very bad for my company because I can't change the version of Word and downgrade."
"If you compare it and other products side by side, you would not buy Oracle."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
 

Pricing and Cost Advice

"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Confluence charges an extra fee for analytics."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"For us, it's free to use. We don't pay any licensing."
"This is a very expensive solution."
"There is an annual license."
"Maybe we're only using 10% of it, but we have to pay for everything."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"The price needs to be lowered."
"WebCenter's pricing is on the higher side."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
7%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
WebCenter, FatWire
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about Atlassian Confluence vs. Oracle WebCenter and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.