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Adobe Experience Manager vs Atlassian Confluence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Adobe Experience Manager is valued for ease, scalability, and analytics, aiding large applications with reduced time to market.
Sentiment score
6.1
Atlassian Confluence is a cost-effective tool improving time efficiency, knowledge sharing, and quality of life for users.
I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.
project manager at FedEx
Security has been very robust and has improved by 70%.
Digital Marketing Manager at Ford Motor Company
 

Customer Service

Sentiment score
6.8
Adobe's customer service is skilled but varies in response speed, prioritizing large companies and challenges exist with cloud transitions.
Sentiment score
6.4
Atlassian Confluence support is responsive but limited, with users often seeking help elsewhere due to cost and complexity issues.
They are attentive to big companies but tend to be negligent towards mid-sized companies.
Managing Partner(Austria) at a integrator with 11-50 employees
There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.
Digital Asset Specialist at a retailer with 10,001+ employees
For P1 tickets, the resolution time is approximately four hours.
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Manager QA at [x]cube LABS
The Atlassian technical support team is reachable through different platforms.
Project Manager at a transportation company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.6
Adobe Experience Manager is scalable and adaptable, supporting high user numbers despite challenges in cloud transition and configuration.
Sentiment score
7.1
Atlassian Confluence scales efficiently for diverse organizations, though cloud performance and cost concerns exist; integration boosts flexibility.
You cannot simply add more servers without purchasing the license.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.
project manager at FedEx
Adobe Experience Manager can handle numerous projects because more projects can be developed, enhanced, and numerous components can be reused in many projects and published.
Senior Project Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.1
Adobe Experience Manager is stable and high-performing, though large-scale storage and custom code may pose occasional challenges.
Sentiment score
7.9
Atlassian Confluence is reliable and stable, despite occasional server-related disruptions, with performance improving consistently over time.
Adobe Experience Manager is a stable tool.
Senior Project Engineer at a tech vendor with 10,001+ employees
Adobe Experience Manager delivers very high performance, is reliable, and operates fast.
Digital Marketing Manager at Ford Motor Company
Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
 

Room For Improvement

Adobe Experience Manager requires better documentation, integration, cost efficiency, and streamlined processes to address complexity and unclear licensing.
Atlassian Confluence faces criticism for poor search, inadequate editing features, inflexible pricing, and scalability issues for large enterprises.
I believe the user interface should be more user-friendly and intuitive for all levels, allowing beginners to use this tool easily.
Digital Marketing Manager at Ford Motor Company
Technical support could be improved, especially for smaller companies.
Managing Partner(Austria) at a integrator with 11-50 employees
There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
The software does not currently have any kind of AI integration.
Manager QA at [x]cube LABS
This chart used AI to offer users the option to create it based on the data.
Sr Consultant at a tech services company with 10,001+ employees
The Atlassian approach of keeping the base product really stable, simple, and easy to use is beneficial.
CEO at byte
 

Setup Cost

Adobe Experience Manager is costly but valuable for large operations; offers various licenses and a free one-month trial.
Atlassian Confluence costs vary by users and add-ons, potentially increasing annually, with complex licensing affecting price perception.
For large enterprises, the cost is often comparable with other major CMSs.
Managing Partner(Austria) at a integrator with 11-50 employees
Adobe Experience Manager is expensive compared to competitors.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
The price is significantly high.
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Manager QA at [x]cube LABS
Money is a factor because Atlassian Confluence is not free.
Project Manager at a transportation company with 10,001+ employees
 

Valuable Features

Adobe Experience Manager excels in usability, integration, personalization, and content management, benefitting both technical and non-technical users alike.
Atlassian Confluence enhances collaboration with customizable templates, content sharing, and secure integration with Jira and external tools.
Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.
Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.
Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
Adobe Experience Manager increases operational efficiency through centralized assets and reduces time spent searching, editing, and managing files.
project manager at FedEx
This tool provides a single repository for interacting with the entire team.
Sr Consultant at a tech services company with 10,001+ employees
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
Project Manager at a transportation company with 10,001+ employees
The most valuable features of Atlassian Confluence are its overall document editing and ease of use.
CEO at byte
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Social Software
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
29
Ranking in other categories
Enterprise Content Management (4th), Web Content Management (1st), Digital Experience Platforms (DXP) (1st)
Atlassian Confluence
Ranking in Enterprise Social Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
 

Mindshare comparison

As of February 2026, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.2%, up from 2.6% compared to the previous year. The mindshare of Atlassian Confluence is 5.4%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence5.4%
Adobe Experience Manager3.2%
Other91.4%
Enterprise Social Software
 

Featured Reviews

Hilax Chamberlain - PeerSpot reviewer
Digital Marketing Manager at Ford Motor Company
Centralized content management has unified our digital channels and delivers consistent experiences
Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time. The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience. Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.
Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
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Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise52
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
Adobe Experience Manager could be improved by making it more reliable for all developers to access, rather than restricting access to a certified pool of resources or developers. We also have anoth...
What is your primary use case for Adobe Experience Manager?
Adobe Experience Manager manages most of our websites, and content management is conducted exclusively through the AEM platform. Whenever we need to publish a new page, blog, or podcast, we access ...
What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5
Confluence
 

Overview

 

Sample Customers

Metra
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Adobe Experience Manager vs. Atlassian Confluence and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.