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Slack Business - Enterprise vs Workplace by Facebook comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Workplace by Facebook
Ranking in Enterprise Social Software
15th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 9.6%, down from 14.7% compared to the previous year. The mindshare of Workplace by Facebook is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise9.6%
Workplace by Facebook2.8%
Other87.6%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we work with a platform like Slack, we can have one source without merging different document versions."
"Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than islands unto ourselves, so to speak."
"The product has the ability to scale."
"The most valuable feature is that we can easily integrate different workloads and the alerts are reliable. Also because it allows us to use it as a monitoring tool sometimes."
"The product gives the best user experience."
"Slack Business - Enterprise has impacted my organization positively by making communication easier between different departments."
"The most valuable features of Slack are basic chatting, file sharing, and screen sharing."
"In the cases where it fits best with the team, Slack can be a replacement and enhancement to collaboration, increased productivity, and reduced clutter in email."
"Storage is the best thing about the solution."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The product was easy to use."
"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."
 

Cons

"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"Slack's interface is not simple for me. It's not a user-friendly interface"
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"Their notifications are generally not very prompt. There is a problem with their notification engine, and sometimes, I end up pressing on notifications."
"I think the login feature needs to be improved most because I've been having an issue with logging in to the desktop app for more than six months, but still, it's not been resolved."
"We did have scalability issues. If you are on the free plan, you are only allowed 10,000 messages before everything is archived."
"The product should provide integration with other solutions like Gmail or Outlook."
"From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult."
"The product should allow users to assign tasks and automate processes."
"There needs to be a restriction on who can download content."
"The implementation could be made easier."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"The conferencing feature does not work well with multiple parties or locations."
 

Pricing and Cost Advice

"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It's on the more expensive side."
"The tool's pricing could be cheaper."
"It is an affordable solution."
"I would rate the tool's pricing a four out of ten."
"The solution is cheap in my country."
"We use the free version that does not have a license."
"Slack is definitely worth the money."
"The solution seemed expensive to me."
"The regular package costs us $4 per user per month."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Financial Services Firm
11%
Construction Company
9%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise13
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
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Also Known As

No data available
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Slack Business - Enterprise vs. Workplace by Facebook and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.