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Slack Business - Enterprise vs Workplace by Facebook comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
76
Ranking in other categories
No ranking in other categories
Workplace by Facebook
Ranking in Enterprise Social Software
8th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 13.0%, up from 10.3% compared to the previous year. The mindshare of Workplace by Facebook is 3.0%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Awais Mehmood - PeerSpot reviewer
Automation features and user-friendly interface support seamless communication
Slack is very supportive in terms of communication between my colleagues and clients. While working with the reimbursement feature, I found the automation capabilities on Slack to be incredibly useful, allowing me to automate messages for specific dates or times and even to greet someone on their birthday. I haven't specifically used the channel organization feature of Slack, as I am added to channels, but I use it with Airtable, which automates notifications to a specific Slack channel when a user fills out a form on our website. In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Aryan Singh1 - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Tasks and team huddles are the most valuable features of Slack."
"Overall, it is a good idea as it works better than most solutions out there."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"Slack helps me to read bulk messages."
"The portal is at its best version now."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"The product was easy to use."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"Storage is the best thing about the solution."
 

Cons

"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"It would be better if Slack had a 'select all' option to delete all the files."
"Notifications are not as good as they could be (especially for mobile)."
"I would like the text in chat to be more customizable."
"Slack's Canvas feature could be improved in terms of its user experience."
"Sometimes Slack behaves unexpectedly and shuts down without notification or support communication."
"The product crashes when I use it on the desktop."
"The notifications on the phone are delayed."
"The conferencing feature does not work well with multiple parties or locations."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"There needs to be a restriction on who can download content."
"The implementation could be made easier."
"The product should allow users to assign tasks and automate processes."
 

Pricing and Cost Advice

"It is an affordable solution."
"I would rate the tool's pricing a four out of ten."
"The solution is expensive."
"We use the free version that does not have a license."
"It's on the more expensive side."
"Slack is definitely worth the money."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"The tool's pricing could be cheaper."
"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The solution seemed expensive to me."
"The regular package costs us $4 per user per month."
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Top Industries

By visitors reading reviews
Performing Arts
14%
Computer Software Company
14%
Financial Services Firm
13%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult. In Teams, all applications available in the Microsoft launchpad are easily...
What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
 

Also Known As

No data available
Facebook Workplace, Facebook at Work
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Find out what your peers are saying about Slack Business - Enterprise vs. Workplace by Facebook and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.