Atlassian Confluence and Workplace by Facebook compete in the collaboration and communication sector. Atlassian Confluence holds an advantage in pricing and support, while Workplace by Facebook showcases superior features, making it a strong contender.
Features: Atlassian Confluence offers document collaboration capabilities with integration options and project management tools. Workplace by Facebook enhances real-time communication with social networking features, promoting team engagement.
Room for Improvement: Atlassian Confluence could improve real-time communication and engagement features to match its document-centric focus. It would also benefit from enhanced integration with leading social platforms. Workplace by Facebook could expand its structured documentation offerings and improve integration options for external productivity applications. Its user interface might also be refined for more advanced project management.
Ease of Deployment and Customer Service: Confluence provides flexible deployment options, both cloud-based and on-premises, supported by comprehensive documentation. Workplace by Facebook focuses on cloud deployment with direct customer service channels, integrating smoothly with existing Facebook services.
Pricing and ROI: Atlassian Confluence features a scalable pricing model with low initial costs, offering long-term ROI by boosting productivity. Workplace by Facebook may require a higher initial investment but aims for quick ROI through improved communication efficiency.
| Product | Market Share (%) |
|---|---|
| Atlassian Confluence | 5.4% |
| Workplace by Facebook | 3.2% |
| Other | 91.4% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 52 |
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Facebook Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organizations of all sizes can use familiar Facebook features such as News Feed, groups, messages and events to get things done.
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