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Microsoft Teams pros and cons

Vendor: Microsoft
4.1 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Teams enhances communication and collaboration across teams and departments with its chat, video, and audio capabilities.
File sharing is efficient and allows for real-time editing and collaboration without needing to download or upload files.
The integration of Microsoft Teams with other Microsoft services and external tools simplifies workflows and task management.
The video conferencing and screen-sharing features enable productive and interactive remote meetings and discussions.
The scalability and stability of Microsoft Teams support seamless communication even in large-scale meetings.

CONS

Microsoft Teams needs improvements in stability and reliability, especially during high usage.
The integration with other Microsoft Office tools, such as SharePoint and Outlook, can be cumbersome.
There are issues with synchronization, such as Teams not automatically updating status during Outlook meetings.
Bandwidth demands are high, making it difficult to use with lower internet speeds.
Technical support can be slow and unresponsive, requiring frequent self-resolution of issues.
 

Microsoft Teams Pros review quotes

reviewer1140330 - PeerSpot reviewer
Global Internal Communications Manager at a manufacturing company with 10,001+ employees
Oct 17, 2019
It is an excellent all-around communications tool that works well for business purposes.
reviewer1074798 - PeerSpot reviewer
Strategic Program Management at a tech vendor with 11-50 employees
Oct 15, 2019
I think what the team likes most is the improvements when it comes to communication.
reviewer1209240 - PeerSpot reviewer
Head of Software department & Head of Security department at a tech services company with 11-50 employees
Oct 16, 2019
The product is continually growing to add new features and functionality.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1165512 - PeerSpot reviewer
Project Manager at a financial services firm with 1,001-5,000 employees
Oct 28, 2019
The chat functionality is the solution's most valuable feature.
it_user1106541 - PeerSpot reviewer
System Architect at Silvery LLC
Oct 31, 2019
You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team.
reviewer1217346 - PeerSpot reviewer
AVP at a financial services firm with 1,001-5,000 employees
Oct 31, 2019
The group chat is very good.
it_user1213869 - PeerSpot reviewer
Information Technology Infrastructure Manager at a non-tech company with 501-1,000 employees
Nov 7, 2019
There is a new Skype feature in Teams that is excellent.
EM
Microsoft Solutions Specialist at a tech services company with 201-500 employees
Nov 13, 2019
The initial setup was really straightforward and easy.
HT
Business Analyst at a financial services firm with 1-10 employees
Nov 26, 2019
The most valuable feature for us was instant messaging.
it_user1045560 - PeerSpot reviewer
Sharepoint Application Specialist at a manufacturing company with 1,001-5,000 employees
Nov 28, 2019
The conversation capabilities and document management are the solution's most valuable features.
 

Microsoft Teams Cons review quotes

reviewer1140330 - PeerSpot reviewer
Global Internal Communications Manager at a manufacturing company with 10,001+ employees
Oct 17, 2019
It may be a little daunting to learn and is still a tool in development.
reviewer1074798 - PeerSpot reviewer
Strategic Program Management at a tech vendor with 11-50 employees
Oct 15, 2019
I would say that Microsoft Team invitations from the calendar within the solution could be improved.
reviewer1209240 - PeerSpot reviewer
Head of Software department & Head of Security department at a tech services company with 11-50 employees
Oct 16, 2019
The product is immature and lacks some of the features and functionality you would expect in a collaboration tool.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1165512 - PeerSpot reviewer
Project Manager at a financial services firm with 1,001-5,000 employees
Oct 28, 2019
We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement.
it_user1106541 - PeerSpot reviewer
System Architect at Silvery LLC
Oct 31, 2019
I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business.
reviewer1217346 - PeerSpot reviewer
AVP at a financial services firm with 1,001-5,000 employees
Oct 31, 2019
In the next release, I would like to have the interface modernized and brought more up to date.
it_user1213869 - PeerSpot reviewer
Information Technology Infrastructure Manager at a non-tech company with 501-1,000 employees
Nov 7, 2019
The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile.
EM
Microsoft Solutions Specialist at a tech services company with 201-500 employees
Nov 13, 2019
I would like to see Outlook options added to this solution.
HT
Business Analyst at a financial services firm with 1-10 employees
Nov 26, 2019
I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities.
it_user1045560 - PeerSpot reviewer
Sharepoint Application Specialist at a manufacturing company with 1,001-5,000 employees
Nov 28, 2019
The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well.