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Microsoft Teams pros and cons

Vendor: Microsoft

4.1 out of 5

174 reviews
95% willing to recommend

Pros & Cons summary

Microsoft Teams offers excellent integration with the Microsoft ecosystem and Office 365, enhancing productivity with features like chat, video conferencing, and file sharing. Its scalability supports various team sizes. However, pricing is high and integration with tools like SharePoint can be cumbersome. Requires high bandwidth and suffers call stability issues. The mobile app lacks desktop features, impacting non-enterprise environments.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Microsoft Teams is praised for its excellent integration with the Microsoft ecosystem and Office 365, enhancing productivity.

Key features include robust communication tools like chat, video conferencing, and file sharing, making it an all-in-one platform for collaboration.

Scalability and stability are standout points, enabling seamless use across various team sizes without issues.

Microsoft Teams facilitates improved collaboration during remote or hybrid work environments, allowing easy file sharing and project management integration.

The platform's integration capabilities with other applications and tools such as OneDrive, SharePoint, and Power BI further boost its usefulness in business settings.

CONS

Microsoft Teams' pricing could be improved as it is considered expensive.

The integration with other Office 365 tools like SharePoint can be cumbersome, creating user challenges.

Microsoft Teams requires a high bandwidth, which can be problematic in non-enterprise environments.

The call stability and quality need enhancement, as there are frequent connectivity issues and call drops.

Microsoft Teams' mobile application lacks several features available on the desktop and web versions.

Microsoft Teams Pros review quotes

reviewer1140330

Global Internal Communications Manager at a manufacturing company with 10,001+ employees

Oct 17, 2019

It is an excellent all-around communications tool that works well for business purposes.

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reviewer1074798

Strategic Program Management at a tech vendor with 11-50 employees

Oct 15, 2019

I think what the team likes most is the improvements when it comes to communication.

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reviewer1209240

Head of Software department & Head of Security department at a tech services company with 11-50 employees

Oct 16, 2019

The product is continually growing to add new features and functionality.

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Microsoft Teams

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Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

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reviewer1165512

Project Manager at a financial services firm with 1,001-5,000 employees

Oct 28, 2019

The chat functionality is the solution's most valuable feature.

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System Architect at Silvery LLC

Oct 31, 2019

You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team.

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reviewer1217346

AVP at a financial services firm with 1,001-5,000 employees

Oct 31, 2019

The group chat is very good.

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Information Technology Infrastructure Manager at a non-tech company with 501-1,000 employees

Nov 7, 2019

There is a new Skype feature in Teams that is excellent.

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EM

Microsoft Solutions Specialist at a tech services company with 201-500 employees

Nov 13, 2019

The initial setup was really straightforward and easy.

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HT

Business Analyst at a financial services firm with 1-10 employees

Nov 26, 2019

The most valuable feature for us was instant messaging.

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Sharepoint Application Specialist at a manufacturing company with 1,001-5,000 employees

Nov 28, 2019

The conversation capabilities and document management are the solution's most valuable features.

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Microsoft Teams Cons review quotes

reviewer1140330

Global Internal Communications Manager at a manufacturing company with 10,001+ employees

Oct 17, 2019

It may be a little daunting to learn and is still a tool in development.

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reviewer1074798

Strategic Program Management at a tech vendor with 11-50 employees

Oct 15, 2019

I would say that Microsoft Team invitations from the calendar within the solution could be improved.

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reviewer1209240

Head of Software department & Head of Security department at a tech services company with 11-50 employees

Oct 16, 2019

The product is immature and lacks some of the features and functionality you would expect in a collaboration tool.

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Microsoft Teams

Free Report: Microsoft Teams Reviews and More

Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

reviewer1165512

Project Manager at a financial services firm with 1,001-5,000 employees

Oct 28, 2019

We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement.

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System Architect at Silvery LLC

Oct 31, 2019

I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business.

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reviewer1217346

AVP at a financial services firm with 1,001-5,000 employees

Oct 31, 2019

In the next release, I would like to have the interface modernized and brought more up to date.

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Information Technology Infrastructure Manager at a non-tech company with 501-1,000 employees

Nov 7, 2019

The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile.

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EM

Microsoft Solutions Specialist at a tech services company with 201-500 employees

Nov 13, 2019

I would like to see Outlook options added to this solution.

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HT

Business Analyst at a financial services firm with 1-10 employees

Nov 26, 2019

I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities.

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Sharepoint Application Specialist at a manufacturing company with 1,001-5,000 employees

Nov 28, 2019

The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well.

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Product Categories

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Product Categories

Product Categories

Virtual Meetings

Enterprise Social Software

Popular Comparisons

Popular Comparisons

TeamViewer vs Microsoft Teams

Zoom Workplace Business vs Microsoft Teams

Atlassian Confluence vs Microsoft Teams

Webex vs Microsoft Teams

Slack Business - Enterprise vs Microsoft Teams

Bitrix24 vs Microsoft Teams

Skype for Business vs Microsoft Teams

Yammer vs Microsoft Teams

Jive vs Microsoft Teams

Sendbird vs Microsoft Teams

HCL Connections vs Microsoft Teams

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