Try our new research platform with insights from 80,000+ expert users
Microsoft Teams Logo

Microsoft Teams pros and cons

Vendor: Microsoft
4.1 out of 5
Badge Ranked 1
383 followers
Start review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Microsoft Teams is continually growing, adding new features and functionality to enhance user experience for businesses.
The platform's chat functionality is highly valued for its role in facilitating communication and collaboration within teams.
Microsoft Teams integrates seamlessly with other tools, such as SharePoint, OneDrive, and Jira, increasing productivity through efficient collaboration.
The video conferencing capabilities, including clear audio and visual quality, are key features that support remote and hybrid work environments effectively.
Microsoft Teams offers versatile document management including real-time sharing and co-authoring, making it indispensable for business collaboration.

CONS

Microsoft Teams struggles with integration and compatibility issues, particularly with Skype for Business and other Microsoft tools.
Microsoft Teams has stability and synchronization problems, especially with different dates and across platforms.
The functionality is limited, with essential features like file hierarchy and task management requiring improvement.
Microsoft Teams demands high bandwidth, causing performance issues during the COVID-19 remote work situation.
Licensing and contact syncing need streamlining for seamless user experience across Microsoft Outlook and Microsoft Teams.
 

Microsoft Teams Pros review quotes

TB
Nov 23, 2020
This solution is great for ad hoc video conferencing. It's so easy to start a meeting.
JV
Jul 13, 2020
The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great.
reviewer1140330 - PeerSpot reviewer
Oct 17, 2019
It is an excellent all-around communications tool that works well for business purposes.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
reviewer1209240 - PeerSpot reviewer
Oct 16, 2019
The product is continually growing to add new features and functionality.
SB
Jun 25, 2020
Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository.
reviewer1074798 - PeerSpot reviewer
Oct 15, 2019
I think what the team likes most is the improvements when it comes to communication.
Anthony Alvarico - PeerSpot reviewer
Jun 15, 2020
Message and chat retention is a valuable feature.
MS
Feb 20, 2024
One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature.
Johnson Mwambingu - PeerSpot reviewer
Jul 19, 2024
I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items.
Cory Bergstrom - PeerSpot reviewer
Jun 30, 2023
The product has improved communication in our organization.
 

Microsoft Teams Cons review quotes

TB
Nov 23, 2020
The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.
JV
Jul 13, 2020
I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look.
reviewer1140330 - PeerSpot reviewer
Oct 17, 2019
It may be a little daunting to learn and is still a tool in development.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
reviewer1209240 - PeerSpot reviewer
Oct 16, 2019
The product is immature and lacks some of the features and functionality you would expect in a collaboration tool.
SB
Jun 25, 2020
Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home.
reviewer1074798 - PeerSpot reviewer
Oct 15, 2019
I would say that Microsoft Team invitations from the calendar within the solution could be improved.
Anthony Alvarico - PeerSpot reviewer
Jun 15, 2020
Technical support could be improved.
MS
Feb 20, 2024
At times, we encounter difficulties with remote access through Teams, which requires improvement.
Johnson Mwambingu - PeerSpot reviewer
Jul 19, 2024
We had some upstream outages which impacted collaboration.
Cory Bergstrom - PeerSpot reviewer
Jun 30, 2023
The integration with SharePoint can be cumbersome at times.