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PGi GlobalMeet vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PGi GlobalMeet is praised for reliability, cost savings, and suitability for large groups, justifying its value over free alternatives.
Sentiment score
7.8
Zoom Workplace Business increases efficiency and ROI, offering value by reducing travel costs and integrating seamlessly into processes.
Zoom definitely saves time and makes my work more efficient.
 

Customer Service

Sentiment score
8.6
PGi GlobalMeet is praised for exceptional, reliable service and support, consistently rated perfect by responsive and helpful customer feedback.
Sentiment score
6.0
Zoom Workplace Business's ease reduces support use; users prefer internal resources, though some find support unresponsive and documentation lacking.
If there's an issue, I reach out to their support, and they respond quickly without major problems.
There is a wealth of information available on the internet because many users have asked for support and the solutions are published online.
On the rare occasions when I had issues, they were resolved in a few hours, indicating a good overall experience.
 

Scalability Issues

Sentiment score
7.9
PGi GlobalMeet is praised for user-friendliness and scalability, despite some concerns, and supports large participant numbers effectively.
Sentiment score
7.4
Zoom Workplace Business is highly scalable, supporting many participants smoothly, with flexible licensing and minimal performance issues.
Scalability is good.
Microsoft Teams automatically removes noise.
It would be ideal if there was an automatic scaling option where you could pay for increased capacity as needed.
 

Stability Issues

Sentiment score
7.4
Users find PGi GlobalMeet stable and user-friendly, with occasional issues during large meetings but generally praised for reliability.
Sentiment score
7.9
Zoom Workplace Business is stable, reliable, with minor sound concerns; connectivity issues often relate to user-end problems.
I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.
It does take up a lot of computer bandwidth, which can slow down performance, especially when I'm sharing screens.
Zoom is very stable.
 

Room For Improvement

PGi GlobalMeet improvements needed include report access, connectivity, presenter tools, and clearer notifications, addressing user and technical challenges.
Zoom Workplace Business users seek better security, integration, features, interfaces, support, and pricing for an improved experience.
For students, it would be beneficial to have access through the university for longer meetings.
Sometimes there's an issue with changing links to meetings if someone is the organizer and then they're not anymore.
There is potential for Zoom to integrate functionalities like Gong, offering sales insights and follow-up suggestions.
 

Setup Cost

Enterprise buyers appreciate PGi GlobalMeet's fair pricing, flexibility, and bundling benefits, though some view it as expensive yet valuable.
Zoom Workplace Business is praised for its flexible pricing, but more affordable options for smaller businesses are desired.
For education use, having more affordable access through institutions would be beneficial.
Zoom could make its pricing more reasonable for individual users.
Zoom is free for individual users, which is a significant benefit compared to Microsoft Teams, which is a paid service.
 

Valuable Features

PGi GlobalMeet excels in easy meeting setup, seamless conferencing, collaborative features, and efficient remote meeting management with recording capabilities.
Zoom Workplace Business is praised for user-friendly features, integration, stability, and support for large meetings and devices.
I find screen sharing, video options, providing remote access, chatting, raising hands, and interactive features during meetings to be extremely valuable.
the ability to share your screen
Zoom is user-friendly, straightforward, and easy to connect with.
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
26th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 1.1%, up from 1.1% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
University
14%
Performing Arts
12%
Educational Organization
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Also Known As

GlobalMeet
No data available
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about PGi GlobalMeet vs. Zoom Workplace Business and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.