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Polycom RealPresence Desktop vs Zoom Workplace Business comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polycom RealPresence Desktop
Ranking in Virtual Meetings
13th
Average Rating
7.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Polycom RealPresence Desktop is 1.4%, down from 1.9% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
Polycom RealPresence Desktop1.4%
Other92.8%
Virtual Meetings
 

Featured Reviews

NH
Network Technical Advisor at a government with 10,001+ employees
Regular use enables effective communication with room for improvement in interoperability
The most valuable part of the desktop is the ability to make voice and video calls. Without getting too technical or divulging too much due to the environment we are in, it allows us to further our reach, from a traditional video conferencing room. Scalability was easy. It was based on calls, not licenses.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to further our reach, from a traditional video conferencing room."
"The ROI was phenomenal."
"There are many valuables features of Zoom: the visibility is very good, the ability to see everyone that is talking and the indication spotlight of who the primary speaker is are helpful, the solution is interactive with participants able to raise their hand, comment, and give gestures such as thumbs up or down, there is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, there is easy scheduling, and overall ease of use."
"The solution is stable."
"Zoom helps you to share your screen and allows someone to take remote control during Zoom meetings. Compared with other platforms like Teams and Webex, it's on par."
"We usually record the calls, the meetings, and the recorded file is very quickly delivered to us, making it a fast product that meets my needs and is good in general."
"The stability is great."
"The most valuable features of Zoom are its ease of use, screen sharing, and annotations."
"The most valuable feature is the compatibility with most browsers and multiple devices, with decent performance on Android and iOS devices where people can seamlessly log in to meetings."
"The installation just takes a few clicks and you're done."
 

Cons

"There probably needs to be an improvement in interoperability."
"There could be more integration options for Zoom."
"Occasional system overload that requires a restart."
"Zoom could be more scalable."
"It is difficult to collaborate."
"The free version of Zoom could be improved and offer more functionality. We would also like to have whiteboard and drawing functionality."
"Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices."
"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."
"The solution is not very useful for chat and lacks highlighting functionality."
 

Pricing and Cost Advice

Information not available
"We generally have a strict budget so the pricing for Zoom is reasonable."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"There is a 40-minute time limit when you use the basic version, which is free."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"We purchased a license for Zoom."
"There are both free and paid versions available."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

What needs improvement with Polycom RealPresence Desktop?
There is probably room for improvement in interoperability.
What is your primary use case for Polycom RealPresence Desktop?
We use the desktop. It was used in the same case. We use it with our partners.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

RealPresence Desktop
No data available
 

Overview

 

Sample Customers

John Laing, China Daily, Lincoln Fire and Rescue, NATO Communications and Information Agency, NHS Home Dialysis, Silver Chain, South Carolina Department of Mental Health, nimed
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: October 2026.
920,929 professionals have used our research since 2012.