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Polycom RealPresence Desktop vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polycom RealPresence Desktop
Ranking in Virtual Meetings
17th
Average Rating
7.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
233
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Polycom RealPresence Desktop is 1.5%, down from 2.0% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business8.6%
Polycom RealPresence Desktop1.5%
Other89.9%
Virtual Meetings
 

Featured Reviews

NH
Network Technical Advisor at a government with 10,001+ employees
Regular use enables effective communication with room for improvement in interoperability
The most valuable part of the desktop is the ability to make voice and video calls. Without getting too technical or divulging too much due to the environment we are in, it allows us to further our reach, from a traditional video conferencing room. Scalability was easy. It was based on calls, not licenses.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to further our reach, from a traditional video conferencing room."
"The grid view option is great, as you get to see everyone who is in the video conference at the same time."
"I recommend Zoom for its ability to host webinars and collaborative tools."
"Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams."
"With Zoom or Teams, it is very easy to share content and the ability to conduct reviews is beneficial."
"The Mozilla extension is useful to schedule meetings."
"A light application that has many features."
"The solution is much better and more reliable than Microsoft Teams or Webex."
"I would rate Zoom nine out of 10 on a scale from one to ten."
 

Cons

"There is probably room for improvement in interoperability."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"Setting up and understanding the tool takes time."
"Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't."
"The interface could be more user-friendly."
"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."
"The solution is not very useful for chat and lacks highlighting functionality."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"For those who cannot purchase the ID, they have a time limit of 40 minutes."
 

Pricing and Cost Advice

Information not available
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"The price is $149 USD yearly."
"A licensing fee is required."
"We have an account but we are also using the free version."
"I use Zoom's free version."
"The price of Zoom is a bit expensive."
"The pricing is reasonable."
"The tool's pricing is reasonable. I think we get discounts as an organization."
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
Marketing Services Firm
9%
University
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise33
Large Enterprise105
 

Questions from the Community

What needs improvement with Polycom RealPresence Desktop?
There is probably room for improvement in interoperability.
What is your primary use case for Polycom RealPresence Desktop?
We use the desktop. It was used in the same case. We use it with our partners.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
 

Also Known As

RealPresence Desktop
No data available
 

Overview

 

Sample Customers

John Laing, China Daily, Lincoln Fire and Rescue, NATO Communications and Information Agency, NHS Home Dialysis, Silver Chain, South Carolina Department of Mental Health, nimed
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2026.
884,933 professionals have used our research since 2012.