

Zoom Workplace Business and Polycom RealPresence Desktop are solutions in the communication sector. Zoom appears to have the upper hand in user satisfaction due to its intuitive interface and affordability, while Polycom stands out with advanced features suitable for professional environments.
Features: Zoom Workplace Business includes high-quality video conferencing, seamless screen sharing, and integration capabilities. Polycom RealPresence Desktop focuses on robust audio and video quality, strong interoperability with existing systems, and advanced security features.
Ease of Deployment and Customer Service: Zoom is known for straightforward deployment and high customer satisfaction. Polycom requires more complex setup but offers comprehensive customer support tailored to corporate needs.
Pricing and ROI: Zoom provides a competitive pricing structure with quick ROI through cost-effective plans. Polycom involves a higher initial investment, delivering extended value with its enterprise-focused features.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 9.4% |
| Polycom RealPresence Desktop | 1.6% |
| Other | 89.0% |

| Company Size | Count |
|---|---|
| Small Business | 99 |
| Midsize Enterprise | 33 |
| Large Enterprise | 103 |
Polycom RealPresence Desktop is a powerful, enterprise-grade video chat app for PC & Mac. The video conferencing software extends communications beyond the typical conference room setting to mobile professionals. RealPresence Desktop combines quality HD video, industry-leading interoperability, and security that is both cost effective and highly scalable.
When powered by Polycom's infrastructure, customers can extend desktop collaboration value with app management, interoperability, scalability, resiliency, and multi-point calling.
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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