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Polycom RealPresence Desktop vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polycom RealPresence Desktop
Ranking in Virtual Meetings
17th
Average Rating
7.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Polycom RealPresence Desktop is 1.4%, down from 2.1% compared to the previous year. The mindshare of Zoom Workplace Business is 7.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.4%
Polycom RealPresence Desktop1.4%
Other91.2%
Virtual Meetings
 

Featured Reviews

NH
Network Technical Advisor at a government with 10,001+ employees
Regular use enables effective communication with room for improvement in interoperability
The most valuable part of the desktop is the ability to make voice and video calls. Without getting too technical or divulging too much due to the environment we are in, it allows us to further our reach, from a traditional video conferencing room. Scalability was easy. It was based on calls, not licenses.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI was phenomenal."
"It allows us to further our reach, from a traditional video conferencing room."
"The solution is good for remote, virtual meetings."
"Zoom Workplace Business offers unlimited time with the business plan, which allows us to keep our Zoom room open all day."
"The quality of the connection from Zoom is very good. There are many functions and features available. I am only a basic user and it has more than I will ever use. It has lower bandwidths than other products that we have used and has worked well. It is important to have good quality sound and video than anything else."
"I have found Zoom to be stable and it has good performance."
"I'm using it only for meetings, and it is good for me, as it provides options for remote control and screen sharing."
"Zoom is easy to use and makes it easy to communicate with people remotely in meetings."
"The most valuable features of Zoom are quick connectivity, screen sharing, and quick response."
"Zoom's interface is nice and has good performance."
 

Cons

"There probably needs to be an improvement in interoperability."
"The solution lacks security."
"The tool must enhance the features it provides."
"I did not see a Whiteboarding feature when using Zoom. They should add this in the next release."
"Zoom has privacy issues and also stability issues."
"I would like to see something like a virtual board or conference room where participants are seated around a virtual table, and pictures of them sitting on the chair or an avatar that the user can choose and control within that virtual world."
"I'd like to have the recording functionality in the free version so that we don't need any licensing in order to access it."
"The price of Zoom is a bit expensive."
"Excessive software updates can sometimes disrupt my experience."
 

Pricing and Cost Advice

Information not available
"I am using the free version, so I don't pay anything to use it."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"There is a free version available with time limits."
"The pricing is too high. The cost of the license could be cheaper."
"There are no licensing fees required."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"There is a 40-minute time limit when you use the basic version, which is free."
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
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Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Financial Services Firm
10%
Performing Arts
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

What needs improvement with Polycom RealPresence Desktop?
There is probably room for improvement in interoperability.
What is your primary use case for Polycom RealPresence Desktop?
We use the desktop. It was used in the same case. We use it with our partners.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

RealPresence Desktop
No data available
 

Overview

 

Sample Customers

John Laing, China Daily, Lincoln Fire and Rescue, NATO Communications and Information Agency, NHS Home Dialysis, Silver Chain, South Carolina Department of Mental Health, nimed
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Zoom Video Communications, TeamViewer, Microsoft and others in Virtual Meetings. Updated: May 2026.
900,838 professionals have used our research since 2012.