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Blackboard Collaborate vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 31, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
24th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 1.1%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 15.0%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business15.0%
Blackboard Collaborate1.1%
Other83.9%
Virtual Meetings
 

Featured Reviews

YN
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Luiz Kazan - PeerSpot reviewer
Utilizing versatile features for efficient personal and work meetings
Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Document loading and annotation."
"The solution allows me to connect and collaborate with my classes."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."
"I like Zoom's breakout session feature."
"The most valuable feature is the sharing capabilities. Whether it's a simple screen for PowerPoint or sharing videos, it works really well."
"The most valuable features are that you are able to share the screen, and draw on it."
"The most valuable feature of Zoom is the webinars."
"Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting."
"Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom."
"The ability to record our online language lessons is great and helps our students"
 

Cons

"We faced outages when the user limit went over a certain number."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"The system can overload when too many try logging in."
"Zoom's drawing tools could be better integrated."
"The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings."
"The video quality of the free version might not be as good as the enterprise edition."
"Zoom could be improved by adding more third-party integrations. They should also work on their virtual backgrounds. I think these could be more professional and creative."
"Considering the main function of Zoom, it should make the video functioning part a little bit more friendly."
"I found it very confusing to set up a meeting."
"If Zoom added the feature of Zoom Phone so that I can use it as a phone, it would be much better."
"The interface could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"We purchased a license for Zoom."
"I use the tool's free version."
"I am not paying any licensing costs for the solution."
"We have an annual subscription to the solution. The price could be reduced."
"There is a licensing fee and although the price is fair, it can be a little cheaper."
"I am using the free version."
"The tool's pricing is reasonable. I think we get discounts as an organization."
"I am using the free version of Zoom."
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Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
Educational Organization
11%
University
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business97
Midsize Enterprise32
Large Enterprise101
 

Questions from the Community

What do you like most about Blackboard Collaborate?
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of differ...
What needs improvement with Blackboard Collaborate?
We faced outages when the user limit went over a certain number.
What is your primary use case for Blackboard Collaborate?
We use the solution in web seminars, online classrooms, and meetings.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
Zoom offers a free version for up to forty minutes.
 

Also Known As

Blackboard Mobile
No data available
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Blackboard Collaborate vs. Zoom Workplace Business and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.