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Blackboard Collaborate vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
16th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.2%, up from 0.9% compared to the previous year. The mindshare of Zoom Workplace Business is 7.0%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.0%
Blackboard Collaborate2.2%
Other90.8%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"The solution allows me to connect and collaborate with student live time, or asynchronously."
"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"Document loading and annotation."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"The stability is great."
"My advice for anybody who is considering Zoom is that it is ok for social use."
"I like the filters and background filters that I can incorporate; I find they work better than competitors like Google Meet or Microsoft Teams."
"Zoom is a stable solution."
"The interface is very intuitive. It's very easy to use."
"Zoom is an excellent tool for networking where a number of people can join, each speaking to one another, and appearing on screen."
"The initial setup is very simple."
"The solution is good for remote, virtual meetings."
 

Cons

"We faced outages when the user limit went over a certain number."
"The system can overload when too many try logging in."
"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"There is insufficient customization."
"Zoom could improve by having more dashboards."
"Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices."
"Security is a concern with this product, so I would not do anything commercial using it."
"Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete."
"The voice quality could improve, and there are issues with the background."
"Troubleshooting on Zoom can be complicated."
"The product's interface needs enhancement."
 

Pricing and Cost Advice

Information not available
"I use the tool's free version."
"I have been using the free version of Zoom."
"We have an annual subscription to the solution. The price could be reduced."
"My company is using the paid version of Zoom."
"We purchased a license for Zoom."
"The licensing fees are quite expensive."
"The cost of Zoom is approximately $150 USD annually."
"We are on an annual license for the solution. The price of the solution could be less expensive."
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908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Financial Services Firm
10%
Outsourcing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise110
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Blackboard Mobile
No data available
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Blackboard Collaborate vs. Zoom Workplace Business and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.