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Blackboard Collaborate vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
16th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.1%, up from 1.3% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
Blackboard Collaborate2.1%
Other92.1%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Document loading and annotation."
"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"The solution allows me to connect and collaborate with student live time, or asynchronously."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx."
"The main feature I like with Zoom is that it allows me to do remote control and get access to the system so I have remote hands that I don't have to depend on the customer or the client to do things for me."
"It is very easy to use, and the utilization of the network is very good."
"It saves us so much time not having to travel great distances."
"Overall, I like it very much; I like the way that you can do webinars on it, and that is the most valuable for me."
"Zoom has facilitated our remote and hybrid meetings, particularly in the context of our agile processes such as scrum. In the past, estimating story points required physical presence in a room, where we would use visual cues or hand gestures. We can create polls with Zoom and share them with team members for direct input. The recording feature is also good. Additionally, features like whiteboarding allow for specific collaboration sessions tailored to different team members' needs. Auto-scheduling meetings and integration with Microsoft Outlook make organizing and attending meetings effortless. Overall, the product is good and convenient."
"The ability to record our online language lessons is great and helps our students"
"I find that Zoom is generally more stable and easier to use than other solutions, and it also has more features."
 

Cons

"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"The system can overload when too many try logging in."
"We faced outages when the user limit went over a certain number."
"Regarding Zoom Workplace Business's scalability, I think there is some limitation on the number of users."
"I can't think of any features that are lacking."
"I can't speak of any shortcomings. It worked fine."
"If you don't have a green screen, virtual backgrounds are really distracting because pieces of people appear and disappear."
"The splitting of the speaker can be frustrating."
"The video side should be improved, especially if too many people log in at once."
"I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook."
"In addition to Zoom, I frequently utilize Slack, and I particularly appreciate its huddle functionality. What I find appealing about Slack is the ability to simultaneously chat and have video capabilities. It would be beneficial if Zoom offered similar features integrated with some form of channel system, although I acknowledge that I am not involved in the product management aspect. Personally, I believe this integration would make Zoom even more compelling and engaging for users like myself."
 

Pricing and Cost Advice

Information not available
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"Zoom is free to use."
"I am making yearly payments. So, I am paying 250 USD a year."
"There is a 40-minute time limit when you use the basic version, which is free."
"We have an annual subscription to the solution. The price could be reduced."
"The pricing is too high. The cost of the license could be cheaper."
"Has a paid account for multiple users as well as a free option."
"The tool's pricing is reasonable. I think we get discounts as an organization."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Blackboard Mobile
No data available
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Blackboard Collaborate vs. Zoom Workplace Business and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.