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Blackboard Collaborate vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
19th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
233
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.6%, up from 0.5% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business8.6%
Blackboard Collaborate2.6%
Other88.8%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows me to connect and collaborate with student live time, or asynchronously."
"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"The solution allows me to connect and collaborate with my classes."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"Document loading and annotation."
"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"I've been using Zoom since the pandemic started. It's actually been a life saving product under the circumstances that were thrust on everybody."
"Zoom has positively impacted my organization by helping me stay in touch with my customers and my team, allowing us to quickly figure out things in a world where you can't really speak on the phone anymore."
"I have found Zoom to be stable and it has good performance."
"Since we started using Zoom Workplace Business, everything has changed in my organization."
"The solution is easy to set up."
"Zoom has become a straightforward solution and is valuable for various meeting types."
"The solution is very user friendly and flexible."
"The screen-sharing capabilities are very good."
 

Cons

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"The system can overload when too many try logging in."
"We faced outages when the user limit went over a certain number."
"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"It is difficult to see and control whether you're muted or not, so the interface should be improved."
"They should improve the sharing file features from accessing the internal network. If we cannot share our documents through this meeting, our meeting productivity will decrease dramatically."
"It is important for us to have Zoom integration with our Active Directory environment."
"The tool could be more user-friendly, especially for finding options to present screens."
"Maybe the UI could be improved a bit."
"Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other elements."
"There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time."
"Zoom could improve its security. I heard they had a breach the last time."
 

Pricing and Cost Advice

Information not available
"There is a licensing fee and although the price is fair, it can be a little cheaper."
"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
"My company is using the paid version of Zoom."
"My organization has a yearly license for Zoom."
"For personal use, I use the free version of Zoom, so I haven't paid anything."
"The tool's paid version is not that expensive. You need to pay 150 USD per year."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
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884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
14%
Marketing Services Firm
9%
University
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise33
Large Enterprise105
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
 

Also Known As

Blackboard Mobile
No data available
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Blackboard Collaborate vs. Zoom Workplace Business and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.