No more typing reviews! Try our Samantha, our new voice AI agent.

Blackboard Collaborate vs Webex comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
15th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.2%, up from 1.2% compared to the previous year. The mindshare of Webex is 5.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
Blackboard Collaborate2.2%
Other92.8%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"The solution allows me to connect and collaborate with student live time, or asynchronously."
"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"Document loading and annotation."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"Webex is a collaboration tool that helps you with remote support and collaboration."
"The installation was straightforward."
"It is useful for me for having meetings with others and working well remotely."
"The stability of the solution is the most important thing, as I've used Teams previously and we had a lot of issues with stability."
"For me personally, I am satisfied with this solution and would recommend it."
"Webex is easy to use, even for people who are just learning it, and they can join meetings or share content with the click of a link."
"Webex's clarity is good for video and audio, I have found it better than Zoom, and we can receive notifications of meetings which is helpful."
 

Cons

"We faced outages when the user limit went over a certain number."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"The system can overload when too many try logging in."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"Webex could add some integration with Microsoft Office or G-Suite."
"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."
"Webex could improve the performance."
"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."
"Webex should be more stable. I have had some problems with connection, and it can be complicated in some areas."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application."
"Webex's stability could be improved."
 

Pricing and Cost Advice

Information not available
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"There are no licensing fees."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"The tool is expensive."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The price of the license for the solution could be less expensive."
"For me, there is no licensing fee."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
14%
Construction Company
12%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Also Known As

Blackboard Mobile
Cisco Spark
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Blackboard Collaborate vs. Webex and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.