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Blackboard Collaborate vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Collaborate
Ranking in Virtual Meetings
19th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.4%, up from 0.5% compared to the previous year. The mindshare of Webex is 5.5%, down from 17.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.5%
Blackboard Collaborate2.4%
Other92.1%
Virtual Meetings
 

Featured Reviews

YN
Teaching and Learning Systems Manager at a university with 5,001-10,000 employees
Useful in webinars, meetings and online classrooms
One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software is easy to use, has clear navigation and structure, and is highly customizable from an administrators standpoint (I've administered and used it as a client)."
"This solution has provided an additional way to connect with students and they feel like it allows for participation in a variety of ways."
"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"Document loading and annotation."
"The solution allows me to connect and collaborate with student live time, or asynchronously."
"The solution allows me to connect and collaborate with my classes."
"Webex's clarity is good for video and audio, I have found it better than Zoom, and we can receive notifications of meetings which is helpful."
"The most valuable feature of Webex is ease to use."
"One of the best things about Webex which I liked was that it was simple and to the point."
"The most valuable feature of Webex is ease to use."
"The camera moves in tandem with the person who is using it to communicate with the other participants."
"Webex is a reliable solution and has good video quality."
"The stability of the solution is the most important feature."
"Webex is easy to use, even for people who are just learning it, and they can join meetings or share content with the click of a link."
 

Cons

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"The system can overload when too many try logging in."
"I wish I could upload assignments from my Android tablet or iPhone, but I guarantee that specific feature is in the works."
"I occasionally had difficulties logging in because I think that the system was overloaded with too many people."
"Originally, I was disappointed in behavior of the early Ultra version. It did not exhibit to students what I am showing on my own machine."
"We faced outages when the user limit went over a certain number."
"The solution could improve by having better integration with other platforms."
"The solution is heavy and slow."
"Their customer service was also fairly sub-par as far as what I am used to."
"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."
"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."
"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."
"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."
"Better integration with other solutions would benefit Webex."
 

Pricing and Cost Advice

Information not available
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"We purchase the product's yearly license. It is expensive."
"I use the solution for free because I don't use the solution's enterprise version."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Marketing Services Firm
10%
Construction Company
9%
Religious Institution
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users underst...
 

Also Known As

Blackboard Mobile
Cisco Spark
 

Overview

 

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Blackboard Collaborate vs. Webex and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.