Blackboard Collaborate vs Webex comparison

Blackboard and Cisco are both solutions in the Virtual Meetings category. Blackboard is ranked #20, while Cisco is ranked #2 with an average rating of 7.9. Blackboard holds a 2.4% mindshare in VM, compared to Cisco’s 6.8% mindshare. Additionally, 75% of Blackboard users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Blackboard Collaborate

Read 4 Blackboard Collaborate reviews

480 Views
480 Comparison Views

75% willing to recommend

Webex

Read 128 Webex reviews

2,967 Views
2,878 Comparison Views

87% willing to recommend

Blackboard Collaborate

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Blackboard Collaborate are competing in the realm of online communication and collaboration solutions. Webex has pricing and support advantages, whereas Blackboard Collaborate offers a more robust feature set, making it ideal for users seeking comprehensive tools.

Features: Webex features superior video conferencing capabilities, the ability to use virtual backgrounds, and integration with multiple apps. Blackboard Collaborate provides breakout groups, real-time feedback tools, and features tailored for educational use, making it ideal for academic settings.

Room for Improvement: Webex could improve its academic feature set, enhance tools for educator support, and increase functionality for real-time academic interaction. Blackboard Collaborate may need to improve its integration with corporate productivity apps, expand its market beyond education, and lower pricing for non-educational sectors.

Ease of Deployment and Customer Service: Webex allows quick deployment with solid integration options and reliable customer support for businesses. Blackboard Collaborate is optimized for educational institutions, offering dedicated support for instructors and ensuring smooth operations in learning environments.

Pricing and ROI: Webex provides scalable pricing models that enhance ROI in professional settings, offering a cost-benefit advantage for enterprises. Blackboard Collaborate offers tailored packages for educational budgets, with ROI from specific academic functionalities.

To learn more, read our detailed Blackboard Collaborate vs. Webex Report (Updated: February 2026).

Buyer's Guide

Blackboard Collaborate vs. Webex

February 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackboard Collaborate

Ranking in Virtual Meetings

20th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

128

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of Blackboard Collaborate is 2.4%, up from 0.6% compared to the previous year. The mindshare of Webex is 6.8%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	6.8%
Blackboard Collaborate	2.4%
Other	90.8%

Virtual Meetings

Featured Reviews

YN1

Teaching and Learning Systems Manager at a university with 5,001-10,000 employees

Useful in webinars, meetings and online classrooms

One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS.

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Document loading and annotation."

"The solution allows me to connect and collaborate with my classes."

"One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."

"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."

"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."

"Webex is user-friendly."

"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."

"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."

"WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx."

"Webex is a thin client and we like the interface. It is easy to use."

"The most valuable feature is Webex's user-friendly video conferencing."

More Webex pros

Cons

"The system can overload when too many try logging in."

"We faced outages when the user limit went over a certain number."

"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

"It would be great if they had a directory that you could consult for the meeting dial-in numbers."

"Usability needs improvement. Webex is more complex compared to Zoom."

"The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy."

"The scalability and voice quality attached to the solution are areas of concern where improvements are required."

"I do not like emojis."

"There is room for improvement in the chat history and search functionality in Webex, making it easier to find past conversations and commands by keywords."

"I would like it if Webex's mobile interface had all the same application integration as the desktop. Maybe the applications work on mobile as well, but we have not tried it yet."

"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."

More Webex cons

Pricing and Cost Advice

Information not available

"Webex is expensive, especially compared to Zoom or Google."

"There are no licensing fees."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"For me, there is no licensing fee."

"The tool is expensive."

"The tool's licensing is expensive, but it should be cheaper."

"You can opt for yearly licensing with Webex."

"There is an annual license required for this solution."

More Webex pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Marketing Services Firm

15%

Government

10%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	62

Questions from the Community

Ask a question

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What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex can be improved in terms of better user experience. Sometimes I experience glitches that can be fixed. One of the pain points with the interface is that sometimes it gets stuck when launching...

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Comparisons

Zoom Workplace Business vs Blackboard Collaborate

Compared 25% of the time

Microsoft Teams vs Blackboard Collaborate

Compared 15% of the time

ON24 Platform vs Blackboard Collaborate

Compared 14% of the time

Avaya IX Meetings vs Blackboard Collaborate

Compared 11% of the time

PGi GlobalMeet vs Blackboard Collaborate

Compared 11% of the time

More Blackboard Collaborate Competitors

Zoom Workplace Business vs Webex

Compared 12% of the time

Skype for Business vs Webex

Compared 11% of the time

Adobe Connect vs Webex

Compared 8% of the time

Cisco Meeting Server vs Webex

Compared 8% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Blackboard Collaborate product report

Buyer's Guide

Webex

January 2026

Download Webex product report

Also Known As

Blackboard Mobile

Cisco Spark

Overview

Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.

Blackboard

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Blackboard Collaborate vs. Webex

February 2026

Free Report: Blackboard Collaborate vs. Webex

Find out what your peers are saying about Blackboard Collaborate vs. Webex and other solutions. Updated: February 2026.

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