IBM Cloud Video vs Zoom Workplace Business comparison

IBM and Zoom Video Communications are both solutions in the Virtual Meetings category. IBM is ranked #29, while Zoom Video Communications is ranked #1 with an average rating of 8.5. IBM holds a 1.1% mindshare in VM, compared to Zoom Video Communications’s 8.6% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

455 Views
273 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 233 Zoom Workplace Business reviews

4,653 Views
4,560 Comparison Views

95% willing to recommend

IBM Cloud Video

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

IBM Cloud Video and Zoom Workplace Business are competing in the enterprise video and communication market. While IBM Cloud Video shines with robust enterprise-level solutions, Zoom Workplace Business appears more appealing in user satisfaction and feature set, making it a compelling choice despite its higher cost.

Features: IBM Cloud Video provides advanced security, scalability, and customization options suitable for complex business needs. Contrastly, Zoom Workplace Business offers ease of use, versatility, and integration capabilities, appealing to a broader audience with a comprehensive feature set.

Ease of Deployment and Customer Service: IBM Cloud Video involves a detailed deployment process with strong customer support tailored to enterprise environments. Zoom Workplace Business is known for quick and simple deployment with reliable support, efficient for businesses seeking rapid implementation.

Pricing and ROI: IBM Cloud Video tends to have a higher setup cost but delivers a strong ROI for organizations needing specialized features. Zoom Workplace Business offers competitive pricing with a quicker ROI due to its user-friendly features and widespread functionality, preferred by cost-sensitive buyers.

To learn more, read our detailed Virtual Meetings Report (Updated: March 2026).

Buyer's Guide

Virtual Meetings

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

29th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

233

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Zoom Workplace Business	8.6%
IBM Cloud Video	1.1%
Other	90.3%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

Read full review

Yifate Yusuf

Team Lead at GE

Unified communication has transformed our collaboration and consistently boosts project delivery

The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM as a brand has helped us to get through any hurdle with the client's IT and legal queries, helped us to speed up the security vetting process."

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"Zoom is easy to set up and is a very stable video communications app."

"The most valuable feature is the screen recording."

"Zoom is very easy to set up. You simply download it and use it."

"The solution is much better and more reliable than Microsoft Teams or Webex."

"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."

"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."

"I have found Zoom to be stable and it has good performance."

"Zoom has a variety of functions, including setting up virtual offices and virtual office hours. It's a stable and scalable platform with good chat support."

More Zoom Workplace Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward."

"Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety."

"Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices."

"I do not like Zoom as much as Microsoft Teams. I am not sure what is better about Zoom."

"Zoom should introduce AI features that allow you to understand a person's emotions."

"Maybe the UI could be improved a bit."

"I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start."

"The security needs to be improved."

"They may need to scale it some more in terms of global users."

More Zoom Workplace Business cons

Pricing and Cost Advice

Information not available

"Zoom has a less expensive subscription than other solutions such as Cisco Webex."

"We have an account but we are also using the free version."

"We use the free version of the product. We utilize it only three to four times a month."

"I am making yearly payments. So, I am paying 250 USD a year."

"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."

"My organization has a yearly license for Zoom."

"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."

"I use Zoom's free version."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

Marketing Services Firm

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	99
Midsize Enterprise	33
Large Enterprise	105

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.

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Comparisons

StackPath CDN vs IBM Cloud Video

Compared 42% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 18% of the time

Amazon CloudFront vs IBM Cloud Video

Compared 15% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 12% of the time

Product Reports

Buyer's Guide

Virtual Meetings

March 2026

Download IBM Cloud Video product report

Buyer's Guide

Zoom Workplace Business

February 2026

Download Zoom Workplace Business product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2026.

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