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IBM Cloud Video vs Zoom Workplace Business comparison

IBM and Zoom Video Communications are both solutions in the Virtual Meetings category. IBM is ranked #29, while Zoom Video Communications is ranked #1 with an average rating of 8.4. IBM holds a 1.1% mindshare in VM, compared to Zoom Video Communications’s 8.6% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

395 Views
245 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 233 Zoom Workplace Business reviews

4,030 Views
3,949 Comparison Views

95% willing to recommend

IBM Cloud Video

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

IBM Cloud Video and Zoom Workplace Business are competing in the enterprise video and communication market. While IBM Cloud Video shines with robust enterprise-level solutions, Zoom Workplace Business appears more appealing in user satisfaction and feature set, making it a compelling choice despite its higher cost.

Features: IBM Cloud Video provides advanced security, scalability, and customization options suitable for complex business needs. Contrastly, Zoom Workplace Business offers ease of use, versatility, and integration capabilities, appealing to a broader audience with a comprehensive feature set.

Ease of Deployment and Customer Service: IBM Cloud Video involves a detailed deployment process with strong customer support tailored to enterprise environments. Zoom Workplace Business is known for quick and simple deployment with reliable support, efficient for businesses seeking rapid implementation.

Pricing and ROI: IBM Cloud Video tends to have a higher setup cost but delivers a strong ROI for organizations needing specialized features. Zoom Workplace Business offers competitive pricing with a quicker ROI due to its user-friendly features and widespread functionality, preferred by cost-sensitive buyers.

To learn more, read our detailed Virtual Meetings Report (Updated: January 2026).

Buyer's Guide

Virtual Meetings

January 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

29th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

233

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 8.6%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	8.6%
IBM Cloud Video	1.1%
Other	90.3%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

Read full review

Yifate Yusuf

Team Lead at GE

Unified communication has transformed our collaboration and consistently boosts project delivery

The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"I have found Zoom to have all the functions that I need. The solution is easy to use."

"Zoom is quite easy to use and user-friendly."

"The initial setup is easy."

"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."

"The initial setup was very easy...The solution is worth the money."

"The solution is great it meets all of our needs, most people have the solution, and it is convenient to use."

"One of the biggest features of Zoom is its stability."

"You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want."

More Zoom Workplace Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"The video quality should be better. Sometimes when there are updates at the backend, Zoom won't respond properly during that time."

"The interface could be more user friendly."

"The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes."

"I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook."

"Our licensing model prevents us from switching off the meeting recording functionality"

"They should remove any restriction of time."

"In addition to Zoom, I frequently utilize Slack, and I particularly appreciate its huddle functionality. What I find appealing about Slack is the ability to simultaneously chat and have video capabilities. It would be beneficial if Zoom offered similar features integrated with some form of channel system, although I acknowledge that I am not involved in the product management aspect. Personally, I believe this integration would make Zoom even more compelling and engaging for users like myself."

"They need to improve the background feature, to be able to set a background without interfering with the current background."

More Zoom Workplace Business cons

Pricing and Cost Advice

Information not available

"The annual price of approximately $200 for the solution is reasonable."

"Zoom can be used for free."

"There are no licensing fees required."

"The tool's pricing is reasonable. I think we get discounts as an organization."

"I have been using the free version of Zoom."

"We do not incur any licensing costs, as we use the free version."

"We have to pay for the product's license."

"The solution's pricing is good."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

14%

Marketing Services Firm

10%

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	99
Midsize Enterprise	33
Large Enterprise	105

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.

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Comparisons

StackPath CDN vs IBM Cloud Video

Compared 56% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 23% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 21% of the time

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download IBM Cloud Video product report

Buyer's Guide

Zoom Workplace Business

January 2026

Download Zoom Workplace Business product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: January 2026.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.