IBM Cloud Video vs Zoom Workplace Business comparison

IBM and Zoom Video Communications are both solutions in the Virtual Meetings category. IBM is ranked #30, while Zoom Video Communications is ranked #1 with an average rating of 8.4. IBM holds a 1.1% mindshare in VM, compared to Zoom Video Communications’s 9.4% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

314 Views
210 Comparison Views

100% willing to recommend

Zoom Workplace Business

Read 231 Zoom Workplace Business reviews

3,358 Views
3,291 Comparison Views

95% willing to recommend

IBM Cloud Video

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

IBM Cloud Video and Zoom Workplace Business compete in the video communication category. IBM Cloud Video has an advantage with pricing and customer support, but Zoom Workplace Business is preferred for its comprehensive features and functionality.

Features: IBM Cloud Video provides advanced video streaming, analytics tools, and large-scale event support. Zoom Workplace Business offers high-quality video conferencing, seamless collaboration, and versatile communication tools.

Ease of Deployment and Customer Service: IBM Cloud Video has a straightforward deployment process with efficient support. Zoom Workplace Business features intuitive setup and extensive troubleshooting resources, relying on self-help compared to IBM's hands-on approach.

Pricing and ROI: IBM Cloud Video offers flexible pricing for large enterprises with tailored solutions for higher ROI. Zoom Workplace Business presents a cost-effective pricing structure, enhancing ROI through productivity and collaborative efficiency.

To learn more, read our detailed Virtual Meetings Report (Updated: January 2026).

Buyer's Guide

Virtual Meetings

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

30th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (31st)

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

231

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Zoom Workplace Business is 9.4%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Zoom Workplace Business	9.4%
IBM Cloud Video	1.1%
Other	89.5%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

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Zaid bin junaid

Product Manager at Flash.co

Improved collaboration costs have been reduced while daily stand-ups and events run more efficiently

If I were to discuss how Zoom Workplace Business can be improved, I feel that it is providing good service overall; however, the scaling aspect could be enhanced. Even though it has great scalability, if they can make it even more scalable, it would be really good. Also, while the integration is good, with the growth of AI, advancing the AI part to enable other workflows within the application would be beneficial. Those are some observations from my part, but otherwise, I feel everything is all right. I would love to see advanced AI integrations with major players such as Google and Amazon. Talking about scalability, Zoom Workplace Business is definitely a scalable solution, accommodating up to 1,000 people at once. However, when exceeding that number, the bandwidth may be disturbed and the latency may reduce; I have witnessed that issue occurring during large events, which is why I highlighted this part.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"Zoom has become a straightforward solution and is valuable for various meeting types."

"The initial setup is very simple."

"The product runs pretty smoothly so I haven't had to contact technical support."

"It's pretty easy to connect to anybody through a scheduled meeting."

"I rate Zoom ten out of ten."

"Zoom is useful for virtual meetings."

"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."

"Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom."

More Zoom Workplace Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"The quality of transcription in Zoom Workplace Business could improve."

"Non-technical support should be improved, such as that involving invoicing."

"Zoom is not a good product for webinars."

"Zoom could improve by being more user-friendly."

"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."

"The interface requires some slight improvement in that it could better show the meeting attendees."

"The stability has been good but it could still improve. However, I have not found a better solution."

"One thing that Zoom can improve is the chat. You can send messages to a specific person without messaging everyone. But everyone sees the whole chat if the administrator lets them see the chat. Maybe they could add an option to let you open a private conversation on the side with a person."

More Zoom Workplace Business cons

Pricing and Cost Advice

Information not available

"We pay a yearly licensing fee."

"Zoom is free to use."

"Zoom is free."

"There is a free version available with time limits."

"The solution's pricing is good."

"There is a yearly license for this solution. I would like it if they offered better prices."

"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."

"I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Performing Arts

16%

University

10%

Educational Organization

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	99
Midsize Enterprise	33
Large Enterprise	103

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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What do you like most about Zoom?

The product is scalable.

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What is your experience regarding pricing and costs for Zoom?

The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.

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Comparisons

StackPath CDN vs IBM Cloud Video

Compared 52% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 27% of the time

Windows Azure CDN vs IBM Cloud Video

Compared 22% of the time

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download IBM Cloud Video product report

Buyer's Guide

Zoom Workplace Business

January 2026

Download Zoom Workplace Business product report

Also Known As

IBM Ustream

No data available

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Airbnb, N3 Results, University of Notre Dame

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: January 2026.

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