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Cisco Meeting Server vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
179
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 5.6% compared to the previous year. The mindshare of Microsoft Teams is 3.8%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.8%
Cisco Meeting Server2.6%
Other93.6%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The UI is user-friendly and very good overall."
"In summary, this is a good product that is very easy to use, and I recommend it."
"Cisco Meeting Server is an easy and less complex solution."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"The Audio Call feature is its most valuable feature."
"It provides a collaborative space for efficient work processes."
"It has allowed for collaboration during the COVID-19 situation (work from home)."
"The features of Microsoft Teams I find most useful for team productivity are mainly the screen sharing feature, along with recordings and automatically generated transcripts when we do recording."
"I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation."
"The installation is very, very easy."
"Additionally, the solution has high performance, and the video and quality of the calls are good."
"The solution provides very clear conferencing, even on mobile devices."
 

Cons

"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
"Whiteboard should be standard rather than an app."
"One area that could be improved is the authentication process, especially related to Windows sign-on authentication."
"The product should improve its security."
"Sometimes, extracting the older version of a file takes a few minutes."
"The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams."
"I'd like Microsoft to start adding more AI functionality into Teams."
"With respect to security, there needs to be more work done."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"Microsoft Teams is priced less than other solutions, such as Bridge."
"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."
"The solution is part of enterprise Microsoft 365 licensing."
"Microsoft Teams is a cheap solution."
"We have a license needed to use Microsoft Teams."
"Pricing is free to a threshold and then after that you have to license per user."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"The solution's pricing is average."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
10%
Government
10%
Outsourcing Company
10%
Financial Services Firm
15%
Construction Company
13%
Outsourcing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise74
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Microsoft Teams?
Pricing for Microsoft Teams has been good so far. My team does not manage Microsoft Teams pricing or how the licensing is being done, but I know there is a Microsoft E3 license that gives you acces...
What needs improvement with Microsoft Teams?
The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams. Apart from that, Microsoft Teams ha...
What is your primary use case for Microsoft Teams?
My main use case for Microsoft Teams is for chats and meetings, majorly to schedule meetings, and those are the major things for chat and to schedule meetings. A recent scenario where I typically u...
 

Also Known As

Acano
MS Teams
 

Overview

 

Sample Customers

Starz
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Cisco Meeting Server vs. Microsoft Teams and other solutions. Updated: September 2026.
912,022 professionals have used our research since 2012.