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Cisco Meeting Server vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
180
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 5.6% compared to the previous year. The mindshare of Microsoft Teams is 3.8%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.8%
Cisco Meeting Server2.6%
Other93.6%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In summary, this is a good product that is very easy to use, and I recommend it."
"The UI is user-friendly and very good overall."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"Cisco Meeting Server is an easy and less complex solution."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"Message and chat retention is a valuable feature."
"The planner and the breakout rooms are good and helpful features in Microsoft Teams."
"The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups."
"Now, several months and a pandemic since my original review, I'm happy to say that the product has improved with better performance and increased functionality."
"The tool is available on cell phones. It can be used in calls and meetings."
"The corporate world widely accepts the solution for virtual meetings. Also, it has good availability."
"Communication is really easy to handle."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
 

Cons

"This is a difficult solution to install and it should be made easier."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"A few features are missing on the Meetings app, like a recording function."
"The solution's interface probably needs to be a bit different in terms of cloud sharing."
"The tool needs to improve its stability. There are issues when too many people use it at the same time."
"The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit."
"I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."
"If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement."
"I would like to receive fewer updates from Microsoft Teams."
"We cannot change the mic automatically in Microsoft Teams. We have to do it manually."
"The mobile application needs improvement."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."
"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The standalone license is not cheap."
"I would rate the solution's pricing a five out of ten."
"The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly."
"The pricing for Teams is very competitive."
"It is a bit more than moderately expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Outsourcing Company
12%
Government
11%
Comms Service Provider
10%
Financial Services Firm
15%
Construction Company
12%
Outsourcing Company
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise75
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Teams?
Pricing for Microsoft Teams has been good so far. My team does not manage Microsoft Teams pricing or how the licensing is being done, but I know there is a Microsoft E3 license that gives you acces...
What needs improvement with Microsoft Teams?
The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams. Apart from that, Microsoft Teams ha...
What is your primary use case for Microsoft Teams?
My main use case for Microsoft Teams is for chats and meetings, majorly to schedule meetings, and those are the major things for chat and to schedule meetings. A recent scenario where I typically u...
 

Also Known As

Acano
MS Teams
 

Overview

 

Sample Customers

Starz
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Cisco Meeting Server vs. Microsoft Teams and other solutions. Updated: September 2026.
913,654 professionals have used our research since 2012.