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Cisco Meeting Server vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
178
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

As of July 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.8%, down from 6.9% compared to the previous year. The mindshare of Microsoft Teams is 3.3%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.3%
Cisco Meeting Server2.8%
Other93.9%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The UI is user-friendly and very good overall."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"Cisco Meeting Server is an easy and less complex solution."
"In summary, this is a good product that is very easy to use, and I recommend it."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"The most valuable feature of Microsoft Teams is its video calling."
"The most valuable feature of the solution is that it can be included in most systems...Scalability-wise, I rate the solution a ten out of ten."
"The product is continually growing to add new features and functionality."
"All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes."
"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."
"The video conferencing is good."
"The most valuable features are the messaging and the video calling, especially where you can add a background."
"It is an excellent all-around communications tool that works well for business purposes."
 

Cons

"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"A few features are missing on the Meetings app, like a recording function."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"Whiteboard should be standard rather than an app."
"Screen sharing sometimes causes the solution to crash."
"The solution should fix the ease of use directly outside of the office environment. Right now, unless I'm at my office desktop, it's hard to access it."
"They should include AI features in the solution."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"The solution's login process could be more straightforward."
"One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time."
"What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"The product's pro accounts are cheap."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"I rate the tool's pricing a six out of ten. Its pricing is fixed."
"The solution is affordable."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
"Microsoft Teams is priced less than other solutions, such as Bridge."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"Microsoft Teams comes free if you're using it in an organization."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Government
11%
Comms Service Provider
9%
Construction Company
9%
Financial Services Firm
17%
Construction Company
13%
Educational Organization
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Teams?
When we pay for Microsoft Teams, it is always expensive. I do not know exactly how much the license is, but when we pay, it is always expensive.
What needs improvement with Microsoft Teams?
There are too many features in Microsoft Teams, and I think it is not good. I believe they should have fewer features in Microsoft Teams and limit it to calls, presentations, and sharing, similar t...
What is your primary use case for Microsoft Teams?
My main use cases for Microsoft Teams are for meetings and calls. I have not yet used it for collaboration.
 

Also Known As

Acano
MS Teams
 

Overview

 

Sample Customers

Starz
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Cisco Meeting Server vs. Microsoft Teams and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.