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Cisco Meeting Server vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
178
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 3.1%, down from 7.2% compared to the previous year. The mindshare of Microsoft Teams is 3.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.1%
Cisco Meeting Server3.1%
Other93.8%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"The UI is user-friendly and very good overall."
"In summary, this is a good product that is very easy to use, and I recommend it."
"Cisco Meeting Server is an easy and less complex solution."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"The solution's stability is quite good, and it doesn't crash and freeze up when you have a large number of users."
"Microsoft Teams is a friendly and easy-to-install solution."
"The video calling is as interesting as Skype, but with a lot more functions with better and easier communication."
"In general, Teams allows me to connect with anyone in the organization and share files with the team."
"When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform."
"I am part of the pre-sales team. The solution helps me to pass collected information to customers through meetings."
"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."
"The initial setup was okay."
 

Cons

"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"This is a difficult solution to install and it should be made easier."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"There are a couple of faulty areas that need improvement."
"It may be a little daunting to learn and is still a tool in development."
"We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
"Microsoft Teams could work faster if set up on other devices like cell phones."
"The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."
"Signing up for a new device for the solution is challenging."
"I would say that Microsoft Team invitations from the calendar within the solution could be improved."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"We need to pay for Microsoft Teams' licenses on a yearly basis."
"I would rate the product's pricing an eight out of ten."
"Microsoft Teams’s pricing is low."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."
"I would rate the solution's pricing a five out of ten."
"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Government
14%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
19%
Construction Company
9%
Marketing Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Teams?
When we pay for Microsoft Teams, it is always expensive. I do not know exactly how much the license is, but when we pay, it is always expensive.
What needs improvement with Microsoft Teams?
There are too many features in Microsoft Teams, and I think it is not good. I believe they should have fewer features in Microsoft Teams and limit it to calls, presentations, and sharing, similar t...
What is your primary use case for Microsoft Teams?
My main use cases for Microsoft Teams are for meetings and calls. I have not yet used it for collaboration.
 

Also Known As

Acano
MS Teams
 

Overview

 

Sample Customers

Starz
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Cisco Meeting Server vs. Microsoft Teams and other solutions. Updated: April 2026.
896,467 professionals have used our research since 2012.