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Blackboard Learning Management vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
Learning Management Systems (LMS) (7th)
Zoom Workplace Business
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
Virtual Meetings (1st)
 

Mindshare comparison

Blackboard Learning Management and Zoom Workplace Business aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 1.0%, down 2.0% compared to last year.
Zoom Workplace Business, on the other hand, focuses on Virtual Meetings, holds 7.4% mindshare, down 11.1% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Blackboard Learning Management1.0%
Moodle3.4%
Cornerstone Learn3.0%
Other92.6%
Learning Management Systems (LMS)
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.4%
Webex5.2%
TeamViewer3.7%
Other83.7%
Virtual Meetings
 

Q&A Highlights

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
 

Featured Reviews

JS
Senior Consultant / Security Consultant at a tech services company with 1,001-5,000 employees
Consistently supports dynamic learning environments and strengthens educational interactions
Since I've been working with Blackboard Learning Management for an extended period, I've witnessed its evolution and consistent dedication to pedagogy. The platform's ability to deliver exams and content in a technical way is superior to most other platforms. This delivery system allows for establishing checkpoints before progressing to new content, ensuring students understand current material before moving forward. The platform offers various conditions for content progression and exams. Students can take exams multiple times at the instructor's discretion, requiring specific passing scores for content release. Additionally, peer-reviewed paper submissions can be required before accessing new content. If a student struggles with an exam section, the system halts the exam and allows review of the specific content they might not understand. The adaptive release feature is particularly interesting as it customizes the learning environment for individual students, including those with special needs or delivery requirements. The platform checks documents for accessibility, sending alerts for missing alt text in images and can generate automatic alt text. This ensures compliance with universal design laws, similar to U.S. 508 compliance. While specific measurable benefits cannot be specified since this course has always been delivered through Blackboard Learning Management, the course has grown from 12 students to nearly 200 at semester start. The structured delivery enables incorporation of additional teaching assistants due to uniform methodologies. The platform's compatibility for data export to other institutions opens interesting revenue streams through course sharing agreements, which has influenced my consistent choice to work with it.
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The modules and courses are flexible."
"Such a good product, you can use this within any domain/field, such as the education sector, organizations, corporations."
"Blackboard is our main ally as a learning management system, allowing us to manage all of our courses, implement them on our own platform, and obtain detailed user statistics while supporting thousands of users with stable performance."
"Meeting dynamic educational requirements with Blackboard Learning Management's adaptability and personalized learning environments is the main reason for success in academic performance in this business school."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"One of the most important features is the possibility of creating unlimited subdomains."
"The real-time live interactions have been great."
"The most valuable features are that you are able to share the screen, and draw on it."
"It saves us so much time not having to travel great distances."
"The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing."
"The product runs pretty smoothly so I haven't had to contact technical support."
"A good option for online meetings."
"There are many valuables features of Zoom: the visibility is very good, the ability to see everyone that is talking and the indication spotlight of who the primary speaker is are helpful, the solution is interactive with participants able to raise their hand, comment, and give gestures such as thumbs up or down, there is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, there is easy scheduling, and overall ease of use."
"The grid view option is great, as you get to see everyone who is in the video conference at the same time."
"I would recommend this solution to others who are considering using it."
 

Cons

"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"The system falls short in terms of managing assessments and exams effectively."
"There was a reason you needed to do updates, including in the middle of semesters; you couldn't even maintain functionality through a 16-week semester."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution must provide better integration with third-party software."
"The solution is not flexible."
"There are some minor bugs which will be resolved in upcoming updates."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"I'd like to see some more customization and the ability to increase meeting length without cost."
"Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom."
"The next version should include features like conflict resolution and Version Control."
"It is difficult to collaborate."
"Non-technical support should be improved, such as that involving invoicing."
"Although sometimes the latency of the network is high, it was performing well, even when using the video features."
"The solution is not very useful for chat and lacks highlighting functionality."
"The solution is pricier than its competitors."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"My company is using the paid version of Zoom."
"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."
"I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price."
"Zoom has a less expensive subscription than other solutions such as Cisco Webex."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable."
"Zoom is free."
"There is a subscription to use the solution."
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Answers from the Community

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 7, 2020
For training session Webex is best the best solution.
CW
Senior Consultant at a tech services company with 11-50 employees
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
University
16%
Government
11%
Educational Organization
9%
Comms Service Provider
7%
Construction Company
11%
Financial Services Firm
10%
Performing Arts
10%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
What is your primary use case for Blackboard Learning Management?
I use Blackboard Learning Management in a business school. I utilize it to take courses and lessons in a virtual way.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: June 2026.
900,644 professionals have used our research since 2012.