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Adobe Connect vs Skype for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.7%, down from 3.0% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Adobe Connect1.7%
Other94.4%
Virtual Meetings
 

Featured Reviews

LAWAL YUSUF - PeerSpot reviewer
IT auditor at SHEFFIELD HALLAM UNIVERSITY
Stable product with a straightforward setup process
We use Adobe Connect for communication purposes using messaging and video chat features The product has valuable communication features. It also has good performance and stability. We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement. We have…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable, with no bugs or glitches, and it doesn't crash or freeze, making it highly reliable for our training and webinar needs."
"It trains providers for on-premise deployment in several locations."
"Screen share and document share are good features."
"I love that I can create classes and that they are "persistent" which means they can be reused over and over again."
"Connect helped us move away from WebEx and use a tool more suitable for learning."
"Now our students can complete their required training in less time and make the organization more productive, as they are able to much more quickly apply what they have learned and make immediate use of it in their projects and with their teams more effectively."
"I like Adobe Connect because of its flexibility."
"We have a lot of people using the product, board members and senior staff and we also have support staff running the meetings."
"The solution appears to be quite stable."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"CCE is an interesting proposal to realize an hybrid voice deployment (Cloud services and local telco) with little effort."
"Skype for Business is good for meetings and instant messaging."
"Firstly, it is an innovative and even more profitable way of communicating."
"The solution is scalable and is capable of working on every appliance on every operating system."
"The product's initial setup phase is very easy."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
 

Cons

"I think that both the interface and the layout options, the ability to organize the different components for an online meeting on your screen, could be improved."
"They could improve on the VoIP capabilities."
"It needs faster and easier upgrades."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"The price is a problem."
"The solution is quite expensive. In Brazil, Connect is only for obtaining international standards for international companies."
"I would like to see btter integration."
"The troubleshooting process for Adobe Connect could be improved."
"The product is very heavy. It's very unmanageable."
"I would like to see an updated user interface and layout even though no functionality is missing."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"Skype for Business is not suitable for giving lectures."
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"The licensing is billed on a yearly basis."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"It may be considered costly for certain markets, such as in India."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"We purchased an open license."
"The solution is priced fairly."
"Previously, I did not use another solution."
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Top Industries

By visitors reading reviews
Construction Company
23%
Outsourcing Company
15%
Government
8%
Healthcare Company
8%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Adobe Connect vs. Skype for Business and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.