GoToWebinar vs Skype for Business comparison

Why PeerSpot?

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #16, while Microsoft is ranked #5 with an average rating of 8.0. GoTo holds a 1.9% mindshare in VM, compared to Microsoft’s 3.9% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 80% of Microsoft users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

1,322 Views
1,296 Comparison Views

100% willing to recommend

Skype for Business

Read 64 Skype for Business reviews

4,298 Views
3,395 Comparison Views

80% willing to recommend

GoToWebinar

Skype for Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToWebinar and Skype for Business are competitive products in the online communication and conferencing category. GoToWebinar is better for hosting and managing large-scale webinars, while Skype for Business is preferred for its integration with Microsoft's suite and collaborative features.

Features: GoToWebinar provides automated emails, audience engagement analytics, and flexible scheduling. Skype for Business facilitates instant messaging, voice calls, and video conferencing, with seamless integration into Microsoft’s ecosystem.

Room for Improvement: GoToWebinar could enhance its integration capabilities and offer more competitive pricing. Improving mobile support and reducing complexity for both administrators and users would be beneficial. Skype for Business could benefit from streamlined deployment, improved video quality, and more intuitive user experiences.

Ease of Deployment and Customer Service: GoToWebinar offers a straightforward setup and responsive customer service focused on webinar needs. Skype for Business requires more complex deployment, often needing IT support, but its customer service supports various business communication needs effectively.

Pricing and ROI: GoToWebinar's premium pricing supports its specialized feature set, providing strong ROI for webinar-centric businesses. Skype for Business offers more competitive pricing, especially beneficial to those already within the Microsoft ecosystem, with ROI driven by everyday communication and collaboration versatility.

To learn more, read our detailed GoToWebinar vs. Skype for Business Report (Updated: September 2026).

Buyer's Guide

GoToWebinar vs. Skype for Business

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

16th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Skype for Business

Ranking in Virtual Meetings

5th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 1.9%, down from 2.1% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Skype for Business	3.9%
GoToWebinar	1.9%
Other	94.2%

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

Read full review

Mohdn Dafasil

Assistant Information Technology Officer at a retailer with 10,001+ employees

Internal communication has become more efficient while mobile usage still needs improvement

The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is scheduling, which is quite simple and you can schedule a regular session with multiple occurrences."

"The interface is browser-based and simple, which is an advantage over other solutions."

"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."

"Overall, this is a good product that is simple to use but I would rather use Webex for video conferencing."

"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"GoToWebinar polls help me quickly gauge, upfront, the audience’s interest in topics and their current level of knowledge."

More GoToWebinar pros

"The solution is stable and scalable."

"I use the chat feature to communicate with my staff, which is very helpful."

"CCE is an interesting proposal to realize an hybrid voice deployment (Cloud services and local telco) with little effort."

"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."

"A good option for virtual meetings."

"We have noticed positive outcomes for our organization since adopting Skype for Business, including improvements in efficiency and reduced costs."

"The most valuable feature is how useful it has been for virtual meetings during the pandemic."

"The calling features are the most valuable, especially now as we are working remotely because of this pandemic."

More Skype for Business pros

Cons

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"It's a little pricier than the others."

"The sharing of cameras is limited to meeting organizers."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"The technical support is quite bad."

"In comparison, I don't feel that GoToWebinar has the range of customization and it feels quite antiquated in comparison to Teams."

"The video quality could be improved, possibly due to internet connection issues."

"I would not recommend Skype for Business because Microsoft Teams has more features, a lightweight application that I access on my mobile."

"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."

"The cost of Skype for Business has room for improvement."

"Skype for Business is not suitable for giving lectures."

"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."

"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."

"The initial setup could be simplified."

More Skype for Business cons

Pricing and Cost Advice

"This is a free solution."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"It may be slightly costly, but the features are awesome."

"Previously, I did not use another solution."

"I am using a corporate account for which I have not made any payments."

"A license is required to use the solution."

"We are using the subscription-based version of Skype for Business. There is a free version of the solution."

"I use the product's open-source version."

"We purchased an open license."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

20%

Construction Company

13%

Manufacturing Company

10%

Government

Outsourcing Company

14%

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	19
Large Enterprise	28

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Skype for Business?

If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...

See all answers

What needs improvement with Skype for Business?

See all answers

What is your primary use case for Skype for Business?

My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...

See all answers

Comparisons

Webex vs GoToWebinar

Compared 16% of the time

Zoom Workplace Business vs GoToWebinar

Compared 14% of the time

ReadyTalk vs GoToWebinar

Compared 9% of the time

PGi GlobalMeet vs GoToWebinar

Compared 8% of the time

Cisco Meeting Server vs GoToWebinar

Compared 5% of the time

More GoToWebinar Competitors

Microsoft Teams vs Skype for Business

Compared 24% of the time

Zoom Workplace Business vs Skype for Business

Compared 9% of the time

TeamViewer vs Skype for Business

Compared 7% of the time

GoToMeeting vs Skype for Business

Compared 6% of the time

Zoho Meeting vs Skype for Business

Compared 2% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

GoToWebinar

September 2026

Download GoToWebinar product report

Buyer's Guide

Skype for Business

August 2026

Download Skype for Business product report

Also Known As

No data available

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

GoToWebinar is a web conferencing tool that supports scheduling, recording, audience engagement, and reporting for webinars and training sessions.

Designed for hosting online meetings, GoToWebinar facilitates educational and training seminars with features like screen sharing and polls. It is recognized for its API integration and reliable performance, handling large audiences with ease. Users benefit from immediate access to recordings and simple registration processes, although some users find customization options limited and support lacking.

What are the key features of GoToWebinar?

Easy Scheduling: Offers recurring sessions and immediate availability of recordings.
Audience Engagement: Utilizes polls and quizzes to enhance interaction.
API Integration: Provides seamless connection to other tools.
Reliable Performance: Maintains clear audio even on low bandwidth.
Activity Reports: Extractable reports for analysis.
Browser-based Interface: Ensures a smooth experience with large audiences.

What benefits should users expect when evaluating GoToWebinar?

Enhanced Interaction: Features like drawing and polls boost engagement.
Efficient Communication: Supports both internal and external meetings.
Adaptability: Quickly adjusts to increased online activity.
User-friendly Environment: Customization and easy presenter switching.

In specific industries, GoToWebinar is widely used for hosting educational webinars and technical training sessions. Organizations integrate this tool for client and customer interactions, making it a preferred choice for companies adapting to remote operational needs during global shifts in digital communication.

GoTo

Skype for Business offers integrated communication tools for professional environments, featuring audio/video calls, screen sharing, and easy meeting setups. It ensures effective virtual meetings and supports global connectivity.

Designed for businesses needing efficient collaboration and communication, Skype for Business integrates smoothly with Outlook, reducing phone costs and enhancing team interactions. Known for its stability and user-friendly interface, it supports conferencing, file transfer, and international dialing. Although there is room for improvement in audio/video quality and performance consistency, its ability to facilitate remote communication and virtual meetings makes it a popular choice.

What are the key features of Skype for Business?

Audio/Video Calls: Enables high-quality communication over long distances.
Screen Sharing: Simplifies collaborations by allowing users to share their screens during calls.
Meeting Setups: Facilitates easy scheduling and managing of virtual meetings.
Outlook Integration: Connects seamlessly with Outlook for streamlined communication.
Global Dialing: Supports international calls for global collaboration.
File Transfer: Allows easy sharing of documents during discussions.

What benefits should users look for in reviews?

Cost Reduction: Helps decrease phone bills and telecommunication costs.
Productivity Enhancement: Improves team collaboration and effectiveness.
Meeting Convenience: Provides an easy way to set up and join meetings.
Device Compatibility: Supports multiple operating systems, enhancing accessibility.

Skype for Business is widely used across industries such as education, for lectures and academic collaborations, and in corporate environments for client consultations and team meetings. Despite the competition from Microsoft Teams, it remains a viable option due to its cost-effectiveness and ease of use across different devices.

Microsoft

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

GoToWebinar vs. Skype for Business

September 2026

Free Report: GoToWebinar vs. Skype for Business

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