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GoToWebinar vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
18th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
178
Ranking in other categories
Enterprise Social Software (2nd)
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.2%, up from 2.1% compared to the previous year. The mindshare of Microsoft Teams is 3.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Microsoft Teams3.1%
GoToWebinar2.2%
Other94.7%
Virtual Meetings
 

Featured Reviews

RITA Conroy-Martin - PeerSpot reviewer
Director of Marketing at a manufacturing company with 51-200 employees
Video library is a great tool and it enables good customization; feels a little antiquated and rusty
I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use GoToWebinar to do live pitch webinars and sales webinars, we use it to create all of our courses as well, we do training courses and our business pretty much revolves around using this tool for most of what we do."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface."
"GoToWebinar polls help me quickly gauge, upfront, the audience’s interest in topics and their current level of knowledge."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"There's less disturbance, less jitter, and the voice is always good even at a low bandwidth."
"Scalability is good as you can host webinars with hundreds of participants without any lagging."
"The most valuable feature is scheduling, which is quite simple and you can schedule a regular session with multiple occurrences."
"The biggest advantage of Microsoft Teams is that it is a combined package where I can do chat, video conferencing, work on spreadsheets, documents, and other things with many people sitting at my desk, which makes work easy, especially with clients who are in remote locations, so it saves a lot of time."
"I am impressed with the solution's collaboration with Office 365."
"We are using Teams to call people to set meetings, record meetings, share documents — all communication now goes through Teams."
"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."
"The solution has features like good voice clarity, good video quality, and recording."
"It's mainly the integration of everything document-wise and the consistency that I really liked within Microsoft Teams."
"There is a new Skype feature in Teams that is excellent."
"One big advantage of this solution over competitors is it is bundled with Office 365, which makes it more convenient and allows it to integrate well with Outlook and other applications such as your calendar."
 

Cons

"It's a little pricier than the others."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The sharing of cameras is limited to meeting organizers."
"The chat window and using polls is easier in Zoom compared to GoToWebinar. Making it simpler and easier to publish polls on the fly would improve the solution."
"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."
"The product is not fully integrated in Brazil."
"The solution needs to be more stable. I have found Zoom to be more stable than Teams."
"Microsoft Teams could work faster if set up on other devices like cell phones."
"The solution's user interface could be improved because it initially looked complex."
"The application's user interface on Google has shortcomings that need to be improved."
"The interface of the solution could use improvement."
"I have had concerns with login and resource consumption using Microsoft Teams, I would consider Zoom or Cisco WebEx as better solutions."
 

Pricing and Cost Advice

"This is a free solution."
"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"It costs around $12 for SharePoint and Teams per user."
"It is expensive."
"We get the solution on a corporate plan, where everything is included."
"We don't have to pay for the solution."
"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."
"The solution's pricing is average."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Construction Company
9%
Marketing Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise45
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Teams?
My experience with pricing, setup cost, and licensing for Microsoft Teams is good and fine.
What needs improvement with Microsoft Teams?
Microsoft Teams already comes with rich qualities, and the impact on the IT professional is very large with great features in terms of collaboration, team activity engagements, and friendly emojis ...
What is your primary use case for Microsoft Teams?
My main use case for Microsoft Teams is team communications and collaborations, and sharing updates. For any task, we use Microsoft Teams. We share the specific builds for the distributions, and if...
 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about GoToWebinar vs. Microsoft Teams and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.