Compare Alteryx vs Boomi

Alteryx

Based on 119 reviews.

Boomi

Based on 54 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Alteryx Designer Cloud

Vodafone, Stanford University, Nike, Ericsson, Samsung, Intel, Google, Thmson Reuters, Honeywell, Dow, Deloitte, Barclays

Boomi AtomSphere Data Catalog and Preparation

Sabre Holdings, Boston Biomedical, CompassionFirst Pet Hospital, West County Health Centers

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

2 reviews

Alteryx Designer Cloud

0 reviews

Boomi iPaaS

7 reviews

Boomi AtomSphere API Management

2 reviews

Boomi Data Hub

2 reviews

Top Industries

Financial Services Firm

21%

Manufacturing Company

Construction Company

Computer Software Company

Financial Services Firm

Outsourcing Company

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ManojBehera
Senior Staff Cyber Security Cloud Data Architect at GE Healthcare
My main use case for Alteryx is to automate quite a few ETL workloads, and Alteryx provides a great platform in...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

Vijaya KumarMaddela
Founder at EAIESB

Read full review of Boomi AtomSphere API Management »
Siddhardha G
Associate at Ltim
My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and...
Read full review of Boomi iPaaS »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 3

Customer Service

Ricardo Espinosa L.
D&A and Genexus Manager at a consultancy
I haven't used their support, but the documentation is good enough.
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Himanshu Narang
Analyst at D. E. Shaw
I rate the technical support a six out of ten.
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FabioDoro
Technical Director at Kinyit
The technical support team is good; responses are usually received within a day.
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BeatkaSpence
Data Analyst at Data Management Consulting
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
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KONSTANTINOS PAZALOS
CEO at WITSIDE
The technical support is good and professional but not always quick.
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Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
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LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
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Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
Alteryx support responds quickly, and my interactions with them have been good. I rate Alteryx nine out of 10.
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Sergio Scorsoglio
Product Manager at Gruppo SCAI
While I rate the support highly, there are areas where they need to improve response time and overall competence.
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Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
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Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
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Anonymous User
Senior Consultant at a consultancy
I haven't received any support from Alteryx, so I can't speak much about their technical support. I didn't need to...
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Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
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Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
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Alberto Guisande
Director at Decision Science
It is one of the most complete and great customer service that I experienced with a software company/ecosystem. The...
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Anonymous User
Director of Analytics at Computing Resources
We never needed technical support.
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Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
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Anonymous User
Product Manager at a tech services company
Community support is good, but I have not yet contacted technical support. I am not able to assess them.
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Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
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Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
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Anonymous User
Global People Analytics & Metrics Analyst at a manufacturing company
I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.
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Anonymous User
Director at a non-tech company
Technical support is very forthcoming in helping people out.
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Ed Dallal
Founder, CEO, & President at Krystal Sekurity
I haven’t had to call tech support.
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Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
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Anonymous User
Senior Data Architect, Total Rewards Analytics and Insights at a retailer
We don't deal with technical support often. We typically have had other people to do that for us within our...
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Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
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HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
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Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Review 1 of 30

Jason Hale
Enterprise Architect at Waikato Regional Council
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
Srija Vadem
Data Integration Engineer at Hathority
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
Rav Bangalore
GenAI Strategist at Wipro Limited
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at DXC Technology
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at Wipro Limited
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi Data Hub »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Pratibimb Dwivedi
Director at HumanAI
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Hari Kathireshan
Sr PHP Developer at GE
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at vvolve management consultants
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Anonymous User
Innovation & Data Management Enterprise Architect at a government
Dell's support for Boomi was rated an eight out of ten. It was pretty good, with ten being the best.
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Architect at a recreational facilities/services company
The technical support services are good in terms of diverse community support. However, there could be better...
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at Blackwoods
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Anonymous User
CTO at a healthcare company
I worked with people from their technical support on the initial onboarding. It's reasonable in terms of the amount...
Read full review of Boomi iPaaS »
Anonymous User
Dell Boomi Atomsphere, Jitterbit, Lotus Notes Lead / Analyst/ Technical Manager at a tech services company
I would give technical support a rating of 10/10.
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »

Review 1 of 30

Technical Support

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