Compare Alteryx vs Boomi

Alteryx

Based on 116 reviews.

Boomi

Based on 52 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Alteryx Designer Cloud

Vodafone, Stanford University, Nike, Ericsson, Samsung, Intel, Google, Thmson Reuters, Honeywell, Dow, Deloitte, Barclays

Boomi AtomSphere Data Catalog and Preparation

Sabre Holdings, Boston Biomedical, CompassionFirst Pet Hospital, West County Health Centers

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

8 reviews

Alteryx Designer Cloud

0 reviews

Boomi iPaaS

6 reviews

Boomi AtomSphere API Management

4 reviews

Boomi Data Hub

2 reviews

Top Industries

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Healthcare Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Marketing Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajneesh Prajapati
Senior Rpa Consultant at a computer software company
Alteryx's main use case is its no-code capability, allowing me to build complex data pipelines using a drag-and-drop...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

ShashankRavikumar
Chief Strategy Officer at a tech services company
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at a tech vendor
We are evaluating Boomi AtomSphere Master Data Hub in terms of its features, especially from unified data models,...
Read full review of Boomi Data Hub »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
We primarily use Boomi iPaaS as an integration product on the cloud. It is widely used in the retail industry, mainly...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
We are working with Cooke Aquaculture, and we use Boomi AtomSphere Flow for integration processes. It is specifically...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Customer Service

Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
Read full review of Alteryx »
Ajay Nayak
Senior Data Engineer at a manufacturing company
I am satisfied with customer support because whenever we face any issues, we can connect to them to get information,...
Read full review of Alteryx Designer »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
Read full review of Alteryx Designer »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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Ayinde Hammed
BI Developer at a tech services company
I have not used the support. There is a helpful online community where we can search for answers to our questions.
Read full review of Alteryx »
Rajneesh Prajapati
Senior Rpa Consultant at a computer software company
The customer support for Alteryx is better.
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Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
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Nitin Kawale
Member Board Of Directors at a tech services company
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
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Shyam Pendyala
Manager, BI Platforms at Refinitiv, an LSEG Business at a financial services firm
The limited availability of resources and slower response times contribute to the challenges in troubleshooting and...
Read full review of Alteryx Designer »
Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Manager at a computer software company
Alteryx Designer's technical support tend to avoid questions related to integrations.
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Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
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Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
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Anonymous User
Consultant at a manufacturing company
I would rate the technical support of Alteryx a six out of ten. Recently the support has been facing attrition...
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Anonymous User
Director of Analytics at a tech services company
We never needed technical support.
Read full review of Alteryx Designer »
HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
Read full review of Alteryx »
Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Fillipe Tahim
Legal Coordinator at a transportation company
I haven't contacted technical support directly as we have a partner in Brazil who supports us with any doubts. Thus,...
Read full review of Alteryx »
ArqumKhalid
Business Intelligence & Data Analyst at a non-tech company
The technical support is very good.
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Anonymous User
Solutions Consultant at a tech services company
The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service...
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Vishalkumar1996
Assistant Manager at a construction company
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Anonymous User
Co-Founder at a computer software company
The technical support is very supportive.
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Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
Read full review of Alteryx »
Milind Shimpi
Experience Technocrat driving IT initiatives at a tech services company
I contacted customer support once or twice, and they were quick to respond. I would also rate them nine out of ten.
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Anonymous User
Associate Managing Director at a financial services firm
We have a great relationship with technical support. They are helpful and responsive, and they have a great community.
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Anonymous User
Data Analyst at a tech services company
The technical support is good. They have a strong community that is helpful.
Read full review of Alteryx Designer »
Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
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Anonymous User
Senior Consultant at a consultancy
I haven't received any support from Alteryx, so I can't speak much about their technical support. I didn't need to...
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Fabio Doro
Technical Director at a tech services company
Support is very good. They even go beyond what is expected of the basic support for the product itself. Often we see...
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Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
Read full review of Alteryx Designer »

Review 1 of 30

Rav Bangalore
GenAI Strategist at a tech vendor
The support from Boomi has been very good. We have received clear communication and defined processes without any...
Read full review of Boomi Data Hub »
Hari Kathireshan
Sr PHP Developer at a engineering company
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Rav Bangalore
GenAI Strategist at a tech vendor
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
Berniem Elfrink
Solutions Architect at a tech vendor
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at a financial services firm
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Pratibimb Dwivedi
Director at a tech services company
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
John Posthuma
Director of DPA at a educational organization
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Srija Vadem
Data Integration Engineer at a tech services company
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
Jason Hale
Enterprise Architect at a government
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at a tech services company
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at a recruiting/HR firm
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
Supervisor, Application Development & Integration at a tech consulting company
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Xiaoqing Zou
Integration developer at a retailer
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
Anonymous User
Innovation & Data Management Enterprise Architect at a government
Dell's support for Boomi was rated an eight out of ten. It was pretty good, with ten being the best.
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Technical Architect at a media company
The Boomi community is very good. They are very useful and insightful. It's a great place to get information and to...
Read full review of Boomi AtomSphere API Management »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »

Review 1 of 30

Technical Support

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