Compare Alteryx vs Boomi

Alteryx

Based on 116 reviews.

Boomi

Based on 52 reviews.

Sample Customers

Alteryx

AnalyticsIq Inc., belk, BloominBrands Inc., Cardinalhealth, Cineplex, Dairy Queen

Alteryx Designer Cloud

Vodafone, Stanford University, Nike, Ericsson, Samsung, Intel, Google, Thmson Reuters, Honeywell, Dow, Deloitte, Barclays

Boomi AtomSphere Data Catalog and Preparation

Sabre Holdings, Boston Biomedical, CompassionFirst Pet Hospital, West County Health Centers

Popular Solutions

Alteryx

12 reviews

Alteryx Designer

8 reviews

Alteryx Designer Cloud

0 reviews

Boomi iPaaS

6 reviews

Boomi AtomSphere API Management

4 reviews

Boomi Data Hub

2 reviews

Top Industries

Financial Services Firm

22%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajneesh Prajapati
Senior Rpa Consultant at a computer software company
Alteryx's main use case is its no-code capability, allowing me to build complex data pipelines using a drag-and-drop...
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Anonymous User
Chief Automation Officer at a tech services company
The solution is mainly for bringing in a large amount of data. For example, let's say you have a retailer and they...
Read full review of Alteryx Designer Cloud »

Review 1 of 2

ShashankRavikumar
Chief Strategy Officer at a tech services company
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
Rav Bangalore
GenAI Strategist at a tech vendor
We are evaluating Boomi AtomSphere Master Data Hub in terms of its features, especially from unified data models,...
Read full review of Boomi Data Hub »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
We primarily use Boomi iPaaS as an integration product on the cloud. It is widely used in the retail industry, mainly...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
We are working with Cooke Aquaculture, and we use Boomi AtomSphere Flow for integration processes. It is specifically...
Read full review of Boomi AtomSphere Flow »

Review 1 of 4

Customer Service

BeatkaSpence
Data Analyst at a consultancy
Alteryx customer service was great. They gave me a trial version, and the client company bought licenses. The...
Read full review of Alteryx »
Snehaa-Selvakumaran
DevOps Lead at a energy/utilities company
I have not directly contacted Alteryx Designer's technical support team before. However, I have engaged with the...
Read full review of Alteryx Designer »
Anamita Anuva
Graduate Assistant at a university
I haven't had a chance to deal with the tech support due to the fact that mostly whenever things went wrong with...
Read full review of Alteryx »
Sergio Scorsoglio
Product Manager at a tech services company
While I rate the support highly, there are areas where they need to improve response time and overall competence.
Read full review of Alteryx Designer »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
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AltanAtabarut
Solution Consulting, Growth, Analytics at a computer software company
Customer Service: Customer service is pretty responsive, based on the UK and US time zones. Technical Support:...
Read full review of Alteryx »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
The customer service was not good because we weren't premium support users. If we reached the right people, it...
Read full review of Alteryx »
Vivek Vaibhav
Manager at a consultancy
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
Read full review of Alteryx »
KONSTANTINOS PAZALOS
CEO at a tech services company
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
Read full review of Alteryx »
Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
Read full review of Alteryx »
Anonymous User
Practice Head, Analytics at a tech services company
The technical support from Alteryx is good. I rate the support from Alteryx a four out of five.
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Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
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Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
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Richard Fox
Director, Digital Experience & Media at a hospitality company
Grazitti Interactive is very responsive and very helpful.
Read full review of Alteryx »
Hisyam Ahmad Suhaimi
Data Analytics at a financial services firm
The solution's technical support is okay. I posted a few queries and called up the support team for help. I felt that...
Read full review of Alteryx »
Anonymous User
Assistant Manager at a retailer
During COVID, they had on-call engineers for very good technical support. I would like to have that support again...
Read full review of Alteryx »
Anonymous User
Data Analyst at a tech services company
The technical support is good. They have a strong community that is helpful.
Read full review of Alteryx Designer »
Anonymous User
Chief Automation Officer at a tech services company
I bever reached out to a help desk, per se, however, any time I ever needed someone that I could engage with at a...
Read full review of Alteryx Designer Cloud »
Anonymous User
Advance Analytics PO at a pharma/biotech company
While the community support offered by the solution is great, if you need to directly contact technical support, it's...
Read full review of Alteryx »
Rushabh-Shah
Manager - Analytics at a media company
The technical support is great. There's a very good community that surrounds the solution. However, you can also...
Read full review of Alteryx »
Anonymous User
Senior Consultant at a consultancy
I haven't received any support from Alteryx, so I can't speak much about their technical support. I didn't need to...
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Anonymous User
QA Validation at a pharma/biotech company
Technical support is very good. They get high marks. I would rate them a ten out of ten.
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Anonymous User
Data Analytics Engineer at a tech services company
Technical support is okay and could be better. Sometimes, it takes about two to five days to hear an answer from the...
Read full review of Alteryx »
HisyamSuhaimi
Data Analytics Consultant at a tech vendor
Their technical support is good.
Read full review of Alteryx »
Anonymous User
Team Lead- Supply Chain Advisory, New Energies at a energy/utilities company
We had a good experience with them. We are happy. I would rate them a four out of five.
Read full review of Alteryx »
Anonymous User
Solutions Sales and Design at a tech services company
I have not contacted Technical Support. I have a team of Alteryx experts, so we don't rely on other support.
Read full review of Alteryx »
Anonymous User
Analytics Manager at a tech services company
The solution is very stable, so we don't use technical support a lot. When we had to use it, it was very good. We're...
Read full review of Alteryx Designer »
Anonymous User
Manager II - Data Analytics & Automation at a financial services firm
We haven't needed to engage with Alteryx Designer's technical support yet. We're at an early stage of implementation...
Read full review of Alteryx Designer »
JaimeDiaz
Master Data Senior Business Process Manager at a tech services company
I've not personally used technical support, however, we have a person on our team who is more of an expert on all of...
Read full review of Alteryx »
Joseph VolkanOzcan
Chief Information Officer at a manufacturing company
Customer support is good since I've had no issues and can easily contact representatives who respond promptly.
Read full review of Alteryx »

Review 1 of 30

Eugene Paden
CTO at a computer software company
The technical support is good, both the direct support from the company and the community support as well.
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at a financial services firm
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
John Posthuma
Director of DPA at a educational organization
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Jason Hale
Enterprise Architect at a government
We had got a proof of concept before we actually bought the solution. We had a support person we could contact...
Read full review of Boomi AtomSphere API Management »
Berniem Elfrink
Solutions Architect at a tech vendor
I have had no issues with the product to contact the technical support team.
Read full review of Boomi iPaaS »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Eugene Paden
CTO at a computer software company
I haven't worked with support directly, however, I have a good relationship with their teams. Whenever we need...
Read full review of Boomi iPaaS »
Pratibimb Dwivedi
Director at a tech services company
We contacted tech support in 2016 when we were new to the tool. Otherwise, the documentation and online community are...
Read full review of Boomi AtomSphere Flow »
Berniem Elfrink
Solutions Architect at a tech vendor
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
Hari Kathireshan
Sr PHP Developer at a engineering company
I rate the technical support an eight out of ten.
Read full review of Boomi iPaaS »
Subhajit Bhattacharjee
Lead Consultant at a computer software company
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Manoj Satpathy
Assistant consultant at a financial services firm
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Srija Vadem
Data Integration Engineer at a tech services company
When we are having an issue with Boomi AtomSphere Master Data Hub we raise a ticket to the support. We then will...
Read full review of Boomi Data Hub »
Ajit Handa
IT Manager at a consultancy
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
Anonymous User
Head of Integration and NetSuite DUs at a outsourcing company
Technical support is excellent. They are quite prompt. They have free of cost as well as paid support.
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at a tech services company
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at a tech services company
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Integration Solution & Platform Specialist at a manufacturing company
I believe they still have a long way to go before they can compete with the other products. They're quite helpful in...
Read full review of Boomi iPaaS »
Kavita Gaonkar
Integration Architect at a consultancy
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good. I would...
Read full review of Boomi AtomSphere Flow »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Venkat Mylavarapu
Dell Boomi Integration Architect at a consultancy
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Xiaoqing Zou
Integration developer at a retailer
I've had positive experiences with the tech support team. They respond quickly, especially with the initial response...
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at a recruiting/HR firm
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »

Review 1 of 30

Technical Support

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