Compare Anunta Tech vs ManageEngine

Anunta Tech

ManageEngine

Based on 338 reviews.

Sample Customers

ManageEngine IT360

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Popular Solutions

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

18 reviews

ManageEngine OpManager

15 reviews

Top Industries

No Data Available

Educational Organization

32%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anil Rao
Vice President Delivery & Operations at Rezilyens
We primarily use ManageEngine ServiceDesk Plus to define and manage use cases. Compared to ServiceNow, it serves as a...
Read full review of ManageEngine ServiceDesk Plus »
Tanveer Khalid
Technical Consultant at Kidan
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup...
Read full review of ManageEngine Site24x7 »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
We started using Microsoft Azure a couple of years ago, and now we're trying to use some management task manager...
Read full review of ManageEngine IT Asset Management »
Abrar Hussain Khan
Technology Lead at GMG
I use the solution to validate systems that are not patched and ensure security compliance. I conduct regular checks...
Read full review of ManageEngine Patch Manager Plus »
SahilRana
Manager - IT at Milliman
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

Customer Service

No Data Available

Aaron Dalgleish
Information Technology Consultant at a government
The support from the customer service team is good, they respond on time, and they always seem to be quite...
Read full review of ManageEngine Password Manager Pro »
Rakhul K
System Admin-Network Engineer at Macrosoft
We haven't needed any support but I think everything is available on YouTube.
Read full review of ManageEngine Endpoint Central »
SYED KAMRAN AHMED
Enterprise Senior Account Manager Sales at a tech services company
The customer support has a slow response time.
Read full review of ManageEngine ServiceDesk Plus »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
Sometimes, IT issues arise like fraud blocking or service-related problems. When facing an issue, feedback is...
Read full review of ManageEngine IT Asset Management »
Josh Stevens
Assistant Chief Administrator - Network Administrator at a retailer
The customer service is not very good. I find it to be awful. There are language barriers, and there are windows of...
Read full review of ManageEngine OpManager »
Baabloo Taarwale
Assistant Vice President at 63 moons
We are satisfied with the support.
Read full review of ManageEngine ADManager Plus »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
I had some pretty significant problems, and they were very complicated. I've had a number of conversations with them,...
Read full review of ManageEngine Endpoint Central »
Andy_Smith
Head of Digital Data Technology & Facilities at The Electoral Commission
I have no comments in regards to technical support. I've never called them.
Read full review of ManageEngine Endpoint Central »
Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
Typically, I've received very good support from them. But Sometimes it depends on who I get. They've also walked...
Read full review of ManageEngine ADManager Plus »
Ved Singh
Global Monitoring Lead at Stryker
The customer service and support team are good. However, we asked them to provide training to some of our team...
Read full review of ManageEngine OpManager »
Muhammad Jahangir
Manager devops at emergent
The support could improve in ManageEngine EventLog Analyzer. There have been times when we connected to support and...
Read full review of ManageEngine EventLog Analyzer »
Donathon Ong
Head of Infrastructure at a financial services firm
Customer service is excellent, rated at ten out of ten. Technical support includes first-call resolution, meaning...
Read full review of ManageEngine ServiceDesk Plus »
Michael Asa
System Administrator at SKN Caribecafe Ltda
Customer service is actually quite good.
Read full review of ManageEngine Patch Manager Plus »
Sabry Salem
Remote IT Manager KSA at Andalusia Group
We don't require any support from the product since we have a good engineer.
Read full review of ManageEngine Endpoint Central »
Chris B
Manager of Information Technology at a engineering company
The technical support is great. The challenge is that sometimes support has to go back to development and the lead...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Team Lead at EOH Managed Services Public Sector
Customer Service: Excellent Technical Support: Excellent
Read full review of ManageEngine OpManager »
AlexiaChristofi
Customer Success Leader at Channel-IT Ltd. (CY) - Channel-IT Greece
There is good technical support from ManageEngine ServiceDesk Plus. I rate them a ten out of ten.
Read full review of ManageEngine ServiceDesk Plus »
Fanky Christian
Director at Daya Cipta Mandiri Solusi, PT
easy to contact
Read full review of ManageEngine ServiceDesk Plus »
Maksim Kuznetsov
It distribution manager at Megatrade
Response time for level two and level three questions is very fast. For level one, they provide all of the necessary...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Enterprise Architect - Information Security at a transportation company
I don't deal with technical support or handle technical issues related to the product.
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Senior IT Manager
The technical support is excellent.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Staff Information System Analyst
Haven't called yet.
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
IT Director at a manufacturing company
I have interacted with the technical support. It was not perfect, but it was good. I would rate the customer service...
Read full review of ManageEngine ServiceDesk Plus »
Yahya Kashani
Business Analyst & IT Advisor at a consultancy
Seven out of 10.
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Senior System Administrator at a tech services company
While you can live chat with technical support, they are only available for maybe seven or eight hours a day. If you...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Senior IT Support Analyst at a healthcare company
The technical support, like the software, is hit or miss. Sometimes it takes a long time to get anything done. We...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Product Manager at a tech services company
We use technical support at times, especially when there is a new release. Sometimes we need remote support from the...
Read full review of ManageEngine OpManager »
YassiaSavadogo
Network security architect at Arcep
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »
Louis Iwhiwhu
IT Administrator at Jotna
I am a hundred percent satisfied with what I have. On local support, I would rate them a nine.
Read full review of ManageEngine Vulnerability Manager Plus »
Anonymous User
Senior Presales/Business Developement at a tech vendor
The technical support for ManageEngine is average. I rate the technical support a five or six out of ten. The support...
Read full review of ManageEngine Applications Manager »

Review 1 of 30

Technical Support

No Data Available

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