ManageEngine Password Manager Pro offers user-friendly interface requiring minimal IT knowledge, strong password authorization, and robust security. Users appreciate easy setup, reasonable cost, and features enhancing tasks for technical individuals. Password management allows direct machine login, password setting or generation, automatic resets, and compliance support. The tool is secure, safe, reliable, and includes valuable auditing for privileged account usage, ensuring security through detailed usage reports for account administrators.
- "It is user-friendly, and someone who doesn’t have a lot of IT knowledge can work with the product easily."
- "ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before."
- "The auditing feature is particularly valuable as it makes privileged account usage auditable."
ManageEngine Password Manager Pro needs enhancements in information cycle management and a more intuitive user interface, as it can be complicated to navigate. Price reduction is suggested due to high costs. Users experience inconvenience when passwords are mismanaged and find support slower compared to other Manager products. Editing limitations in search and the complexity for non-technical teams are noted areas for improvement. Users expect easier update processes.
- "The product couldn’t make any notable change in our system, because of the complexity of cycle of the system."
- "The support for the PAM product is not very prompt."
- "The support for the PAM product is not very prompt."