Compare Aurea vs EverestIMS

Aurea

Based on 12 reviews.

EverestIMS

Based on 10 reviews.

Sample Customers

Infraon IMS

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Popular Solutions

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Top Industries

Manufacturing Company

12%

Computer Software Company

Financial Services Firm

Non Profit

Manufacturing Company

17%

Outsourcing Company

Government

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Radhey Rajput
Sr. IT Analyst at NCR Corporation
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal...
Read full review of Aurea CX Messenger »
Sid Roy
Vice President - Operations & Client Support at Scicom Infrastructure Services

Read full review of AMS AlertFind »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor

Read full review of Aurea CX Process »
Anonymous User
Consultant at a comms service provider

Read full review of Actional »

Review 1 of 4

Maharajan S
VSO at a computer software company
We are geographically spread across 11 countries. At each location, we have a firewall and other critical IT...
Read full review of Infraon IMS »
Anonymous User
Operations Head at a comms service provider
We are a technology company providing services using satellite for last-mile connectivity. We have 80,000-plus...
Read full review of Infraon Desk »

Review 1 of 2

Customer Service

Radhey Rajput
Sr. IT Analyst at NCR Corporation
The customer service and support team is good.
Read full review of Aurea CX Messenger »
Anonymous User
Enterprise Architect at a government
We've been in touch with technical support in the past. Their service is okay. We're satisfied with the level of...
Read full review of Aurea CX Messenger »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor
8.75 out of 10 (as I am not aware of any more efficient product than this).
Read full review of Aurea CX Process »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of an eight out of 10. Technical Support: I would give...
Read full review of Aurea CX Messenger »
Mayra Cifuentes
Integration Engineer Leader at a retailer
The support is very useful and we have called every month with them for following up on the cases that we have in...
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of a nine out of 10. Technical Support: I would give...
Read full review of Actional »
Anonymous User
IT Analyst at a tech services company
The current support model is excellent. I hope they continue the same going forward.
Read full review of Aurea CX Messenger »
Luis Alarcon
SOA Developer Solution at Xtensible Solutions
They are good. There are some times where there is a bug that is taking some time to figure out, but in the end they...
Read full review of Aurea CX Messenger »
Anonymous User
ENK lead Developer (Java) at a energy/utilities company
Technical support is not so good lately. Aouali Park was the best partner ever, but later the Indian support was just...
Read full review of Aurea CX Messenger »

Review 1 of 9

Maharajan S
VSO at a computer software company
The technical support is good. They are very aggressive. They understand that requirements are very important.
Read full review of Infraon IMS »
PavanKumar7
Sales Manager at cmsit services
Technical support could use some improvement in terms of their response times an diagnostic accuracy.
Read full review of Infraon IMS »
Anonymous User
GTM Manager at a computer software company
The support is good. Once an issue is raised, we immediately get a report from them. Email support is a bit slow....
Read full review of Infraon IMS »
Anonymous User
Owner at a tech services company
I count on Everest's technical support more than anything else. I am 110% satisfied with their support.
Read full review of Infraon IMS »
Srinivasa Molguri
Networking Head at Birla Corporation Ltd
My experience with Everest is that the support is very good. They have made suggestions about the best products for...
Read full review of Infraon IMS »
AashishGiri
Chief Technology Officer at Leads Innovation
As far as I know, the experience with their technical support has been very wonderful. Whenever we have had any...
Read full review of Infraon IMS »
Nitin Kadam
Owner at Future Communications
We did not require technical support.
Read full review of Infraon IMS »
Anonymous User
System Administrator at Toyota Systems Corp
I am getting good support for the product. I had to contact them twice when power-related issues resulted in downtime.
Read full review of Infraon IMS »
Anonymous User
IT Service Delivery at a tech services company
The post-installation support is flexible and very good. They're ready to support me when it comes to upgrades, and...
Read full review of Infraon Desk »
Anonymous User
Operations Head at a comms service provider
I don't deal with their technical team. Generally, I deal with their sales and project teams. They have a technical...
Read full review of Infraon Desk »

Review 1 of 10

Technical Support

No Data Available

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