Compare AvePoint vs Cohesity

AvePoint

Based on 19 reviews.

Cohesity

Based on 84 reviews.

Latest Research

Buyer's Guide

AvePoint Cloud Backup vs. Cohesity DataProtect

April 2025

Cohesity DataProtect vs. AvePoint Cloud Backup

Updated: April 2025

Buyer's Guide

AvePoint Cloud Backup vs. Cohesity DataProtect

April 2025

AvePoint Cloud Backup vs. Cohesity DataProtect

Updated: April 2025

Buyer's Guide

AvePoint Cloud Backup vs. Cohesity Data Cloud

April 2025

AvePoint Cloud Backup vs. Cohesity Data Cloud

Updated: April 2025

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Popular Solutions

AvePoint Cloud Backup

9 reviews

Avepoint FLY

3 reviews

Backup and Restore for SharePoint & Microsoft Office 365

3 reviews

Cohesity DataProtect

13 reviews

Cohesity Data Cloud

3 reviews

Cohesity SpanFS

1 reviews

Top Industries

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Educational Organization

43%

Financial Services Firm

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
My company uses it to migrate the mail process from the on-premises version of Microsoft Exchange Server to Microsoft...
Read full review of Avepoint FLY »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
With DocAve Backup, we are using one component in DocAve, which is the storage optimization parts. It's actually an...
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Anonymous User
Sales Manager at a tech vendor
The primary use case for AvePoint Cloud Backup involves my customers migrating their solutions from on-premises...
Read full review of AvePoint Cloud Backup »

Review 1 of 3

AmarpreetSingh
Technical Architect at Wipro Limited
I use this solution primarily for data protection and data security.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers typically use Cohesity DataProtect ( /products/cohesity-dataprotect-reviews ) for backup and...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles ( /products/cohesity-smartfiles-reviews ) in conjunction with Cohesity SpanFS (...
Read full review of Cohesity SmartFiles »
Stefan-Motsch
Evangelist / CTO at fgnext
SpanFS, I assume you have it addresses the storage of not really hot data, so it's warm to cold data. It addresses...
Read full review of Cohesity SpanFS »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Customer Service

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »

Review 1 of 11

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
AmarpreetSingh
Technical Architect at Wipro Limited
My experience with their customer service is rated at eight out of ten. Sometimes I face delays, which can be...
Read full review of Cohesity Data Cloud »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Casper Van Vliet
Senior Consultant at a tech services company
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Anonymous User
Advisor Architect at a insurance company
I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region...
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at Leonardo
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Senior Infrastructure Engineer at a healthcare company
Support has been great. The response time has been very quick. I have even received responses on the weekend.
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Michele Fumagalli
Backup Administrator at Bper Banca Spa
The tech support team is good. We only have international support, so the timetable is not easy for us, and we have...
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at Sky Lakes Medical Center
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at Purple Communications, Inc
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Solutions Architect at a tech services company
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
The support from Cohesity is good, but it is not as exceptional as Nutanix. The support can depend on the region, and...
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Systems Engineer at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at Swisslos Interkantonale Landeslotterie
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at The Collective Group, LLC
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Panav D Sharma
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Idar Stilluf Karlsen
IT Infrastructure Engineer at Sector Alarm
Best customer service in the business.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineering Manager at a legal firm
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be...
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at Ørsted Services
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »

Review 1 of 30

Technical Support

No Data Available

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