Compare AvePoint vs Dell Technologies

AvePoint

Based on 19 reviews.

Dell Technologies

Based on 1775 reviews.

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Backup and Restore for SharePoint & Microsoft Office 365

Centers of Medicare & Medicaid Services, Bunker Holding Group

AvePoint Cloud Management

Hydro, Mercury IT, Bank of Hawaii

Popular Solutions

AvePoint Cloud Backup

9 reviews

Avepoint FLY

3 reviews

Backup and Restore for SharePoint & Microsoft Office 365

3 reviews

Dell PowerEdge Rack Servers

130 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

Top Industries

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
My company uses it to migrate the mail process from the on-premises version of Microsoft Exchange Server to Microsoft...
Read full review of Avepoint FLY »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
With DocAve Backup, we are using one component in DocAve, which is the storage optimization parts. It's actually an...
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Anonymous User
Sales Manager at a tech vendor
The primary use case for AvePoint Cloud Backup involves my customers migrating their solutions from on-premises...
Read full review of AvePoint Cloud Backup »

Review 1 of 3

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Customer Service

Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »

Review 1 of 11

Faisal_Zia
Team Lead of Senior Directors at Net-International
The technical support for Dell RecoverPoint is excellent. The engineers and software teams respond immediately once...
Read full review of Dell RecoverPoint »
Niraj Shah
Founder Owner at Interface
Technical support is very good. They offer round-the-clock technical support, and we have many other resources...
Read full review of PowerEdge C »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The support was good.
Read full review of PowerEdge C »
Mirza Rahim
Team Leader : IT Infrastructure and Service Delivery at United Energy Pakistan Ltd
We have had a good experience with customer service and support. I rate them an eight out of ten.
Read full review of Dell NetWorker »
AKINJIDE OKE
Senior Sales Engineer / Team Lead Datacentre Solutions & Applications at ARIT OF AFRICA
Specifically for the tool's system support, I'd also give it seven out of ten. This is because sometimes you need...
Read full review of Dell VxBlock System »
Kazi Amranul Houqe
First Assistant Vice President (FAVP) & Unit Head of Server & Storage Management Unit at a financial services firm
Technical support deserves a rating of seven out of ten, as there are some gaps and areas for improvement. Remote...
Read full review of Dell PowerMax »
Cezary Majewski
Network Infrastructure Administrator at PCC Intermodal
We've reached out to technical support, and we've had a good experience. Dell offers very good support.
Read full review of Dell PowerConnect Switches [EOL] »
Sufyan Khan
CTO at New Horizon Computers
In terms of support, Dell EMC support was outstanding. Right now, we've observed some changes in support. It's not as...
Read full review of Dell PowerProtect DD (Data Domain) »
Sazeen Mohammed
Systems Engineer at a government
I have not dealt with technical support from VxRail yet. We have not had any issues.
Read full review of VxRail »
Anonymous User
System Administrator at a media company
Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service...
Read full review of Dell XC Appliance »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
I'm very satisfied with the support that Dell provides. As soon you create a support ticket, someone immediately...
Read full review of Dell NetWorker »
Anonymous User
Owner at a tech services company
I would give the technical support nine out of ten.
Read full review of Dell Avamar »
Anonymous User
System Engineer at a government
The technical is very good. It is easy to contact someone. They have a great team that helps us.
Read full review of Dell PowerMax »
Anonymous User
Solution Architect at a tech services company
The technical support is good.
Read full review of Dell Unity XT »
Anonymous User
Data Warehouse Manager at a construction company
We've only had to raise a couple of cases with technical support and the response time was adequate.
Read full review of Dell VxBlock System »
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch...
Read full review of Vblock [EOL] »
Sami Abughosh
Servers Senior Network Administrator at Dukat d.d.
I rate the technical support a three out of ten.
Read full review of Dell PowerEdge T »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC...
Read full review of Dell Unity XT »
Anonymous User
Sr. Infrastructure Architect at a insurance company
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large...
Read full review of Dell NetWorker »
DanRogers
Solutions Architect
The technical support is not so great. They had the VMware personnel trying to help us out. We had some issues on one...
Read full review of VxRail »
Gabriele Marini
IT Consultant at SPE
Technical support is great. I would rate support a ten, as we have four-hour support from Dell for storage.
Read full review of Dell EqualLogic PS series »
John Lyons
Sales Engineer at a tech services company
Tech support for PowerMax was pretty good. They came out and set it up and did the install. That took a day. We did...
Read full review of Dell PowerMax »
Anthony Hallett
Geo-computing Manager at a energy/utilities company
Technical support has been alright and I would rate them an eight out of ten.
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Director of Technology at a construction company
Initially, they had a lot of issues when I bought it as they were understaffed. So, it was a little bit hard to get...
Read full review of VxRail »
Anonymous User
Cybersecurity Consultant at a tech services company
I have always found Dell very helpful.
Read full review of Dell ECS »
Md. Shohel Rawshan Sarker
Manager at Mutural Trust Bank
Dell EMC PowerEdge Rack Servers' remote support is quite good. Many a times I have opened a case and received from...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Mikko Peltoniemi
Director of IT at Star Kay White
I find Dell's customer service and technical support exceptional. All the support personnel have been very...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Implementation Engineer at Telindus
Since Dell took over EMC, the support has been very bad. Before, the support was fine. Now, the support is slow or...
Read full review of Dell Unity XT »
JaromPetrich
Storage Engineer at Brigham Young University
I evaluate Dell support as incredibly good, as I've dealt with a lot of support companies and found their service...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.