Compare AvePoint vs Dell Technologies

AvePoint

Based on 21 reviews.

Dell Technologies

Based on 2349 reviews.

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Backup and Restore for SharePoint & Microsoft Office 365

Centers of Medicare & Medicaid Services, Bunker Holding Group

AvePoint Cloud Management

Hydro, Mercury IT, Bank of Hawaii

Popular Solutions

AvePoint Cloud Backup

3 reviews

Avepoint FLY

1 reviews

Backup and Restore for SharePoint & Microsoft Office 365

0 reviews

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

10%

Retailer

Comms Service Provider

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Axel Peter Brox
Hospitality Specialist at Bechtle
The primary purpose it is used for is mostly backup.
Read full review of AvePoint Cloud Backup »
Pramodh Maheshwar
IT Systems Engineer - Wintel at a tech vendor

Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Dave H
Technical Support Specialist at a tech services company
The migration I was involved in with Avepoint FLY was for an oil and gas industry, specifically from a file server to...
Read full review of Avepoint FLY »

Review 1 of 3

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
Dave H
Technical Support Specialist at a tech services company
I didn't need to reach out to their support or customer service at any time.
Read full review of Avepoint FLY »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »

Review 1 of 12

Tom Cichosz
System Engineer at a healthcare company
I would evaluate the customer service and technical support specifically for Dell PowerEdge R-Series as amazing. In...
Read full review of Dell PowerEdge R-Series »
Dragan Lazic
Information Technology Manager at The Gateway Engineers, Inc.
The quality of support from IBM and Lenovo is good; they are helpful, easy to reach, and providing value, so it's...
Read full review of Dell PowerEdge R-Series »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix...
Read full review of Dell RecoverPoint »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Their technical support is very good.
Read full review of Dell NetWorker »
Dusko Petrovic
Chairman & CEO at DIGIT MONTENEGRO D O O
Dell's technical support is ok.
Read full review of Dell PowerStore »
Harsha_Wijesinghe
Senior Solution Consultant at a tech services company
I would rate Dell PowerProtect DP (IDPA) support a nine out of ten because Dell focuses significantly on Dell...
Read full review of Dell PowerProtect DP (IDPA) »
Amr Taha
Professional Services Engineer at Metra Computer Group
I evaluate customer service and technical support based on three or four points. I find it balanced and professional...
Read full review of Dell PowerScale »
Hassan Esmaeili
Data Protection And Storage Expert at a manufacturing company
I have contacted technical support and customer support and tried to open a case. My experience with them includes a...
Read full review of Dell PowerStore »
LANRE OGUNDARE
Senior System Engineer at Tenece Professional services
Regarding customer support from Dell, it has been fantastic and great from our end-user or from our customer. Anytime...
Read full review of Dell PowerProtect DP (IDPA) »
Pranay Jain
Senior software engineer at Simplifyvms
We have not had any need for customer support so far. However, as far as I know, it is good, since we can raise...
Read full review of Dell APEX »
George Raj
Director at Acceldata
I would evaluate customer service and technical support as wonderful. We have had very good experiences, and I...
Read full review of Dell PowerEdge R-Series »
VPtech67
Vice President - Head of Technology at a financial services firm
We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four...
Read full review of Dell PowerFlex »
Anonymous User
VP IT Operations at a computer software company
Their support for their solutions is one of the best aspects of Dell.
Read full review of Dell PowerEdge R-Series »
AmitKumar48
Technical Implementation Specialist at AltiusTech Health
I often communicate with the technical support of Dell PowerEdgeT-Series, especially currently as I work on a case...
Read full review of Dell PowerEdge T-Series »
Anonymous User
Storage Architect at a healthcare company
Technical support has always been pretty good. Customer service includes the guys who come in and replace the drives...
Read full review of Dell Unity XT »
Ajith Varghese
Deputy Manager at Mannai
The technical support is good but could be better.
Read full review of VxRail »
Anonymous User
Senior System Administrator at a tech vendor
The customer support is average; I would rate it seven out of ten.
Read full review of Dell PowerEdge R-Series »
Coenie Rossouw
Storage specialist at Vodacom Business
I've never had a specific issue with DD Boost, but we've worked with them in other areas. All our storage is Dell...
Read full review of DD Boost »
Anonymous User
System Administrator at a non-tech company
The technical support is very good. They answered any question I had and gave me information if I needed it. I was...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
Deputy director at a tech services company
The response time and quality of the technical support are satisfactory. I would rate them a nine out of ten.
Read full review of Dell ObjectScale »
Anonymous User
System Administrator at a mining and metals company
Years ago, I would have rated customer service extremely high. Now, I have to say, maybe a seven. I occasionally run...
Read full review of Dell PowerStore »
Anonymous User
Senior System Engineer at a healthcare company
My experience with customer service and support for Dell PowerMax is always very good; it's about the same as before....
Read full review of Dell PowerMax »
Anonymous User
IT Project Manager at a computer software company
We have not used their support much. The way we are set up, we can't use some of the features such as dial home for...
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Cloud Infrastructure Delivery Lead at a manufacturing company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Dell PowerProtect Data Manager »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Anonymous User
IT Technical Operations Manager at a healthcare company
We didn't need to contact technical support. We had Dell support on-site setting up and implementing the solution for...
Read full review of Dell XC Appliance »
Anonymous User
Design Architect at Alexander Open Systems
This is an interesting question; how to gingerly talk about it? I think in the past, I've always been able to call -...
Read full review of Dell Unity XT »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Network Engineering at a recreational facilities/services company
I haven't needed to use Dell support recently, but I have in the past, and I feel that one of Dell's strong points is...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr. Infrastructure Architect at a insurance company
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large...
Read full review of Dell NetWorker »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.