Compare AvePoint vs Veeam Software

AvePoint

Based on 21 reviews.

Veeam Software

Based on 612 reviews.

Latest Research

Buyer's Guide

AvePoint Cloud Backup vs. Veeam Data Cloud for Microsoft 365

August 2026

Veeam Data Cloud for Microsoft 365 vs. AvePoint Cloud Backup

Updated: August 2026

Buyer's Guide

AvePoint Cloud Backup vs. Veeam Data Platform

August 2026

AvePoint Cloud Backup vs. Veeam Data Platform

Updated: August 2026

Buyer's Guide

AvePoint Cloud Backup vs. Veeam Data Cloud for Microsoft 365

August 2026

AvePoint Cloud Backup vs. Veeam Data Cloud for Microsoft 365

Updated: August 2026

Sample Customers

AvePoint Cloud Backup

Swedish Match, Hydro, Mercury IT, Avepoint

Backup and Restore for SharePoint & Microsoft Office 365

Centers of Medicare & Medicaid Services, Bunker Holding Group

Popular Solutions

AvePoint Cloud Backup

3 reviews

Avepoint FLY

1 reviews

Backup and Restore for SharePoint & Microsoft Office 365

0 reviews

Veeam Data Platform

16 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

10%

Retailer

Comms Service Provider

Outsourcing Company

11%

Construction Company

10%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Axel Peter Brox
Hospitality Specialist at Bechtle
The primary purpose it is used for is mostly backup.
Read full review of AvePoint Cloud Backup »
Pramodh Maheshwar
IT Systems Engineer - Wintel at a tech vendor

Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Dave H
Technical Support Specialist at a tech services company
The migration I was involved in with Avepoint FLY was for an oil and gas industry, specifically from a file server to...
Read full review of Avepoint FLY »

Review 1 of 3

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
The main use case for Veeam Kasten is to protect Kubernetes applications and ensure disaster recovery. We use it to...
Read full review of Veeam Kasten »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »
Dave H
Technical Support Specialist at a tech services company
I didn't need to reach out to their support or customer service at any time.
Read full review of Avepoint FLY »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »

Review 1 of 12

Ratnodeep Roy
Lead Consultant at Stratogent
I would rate its technical support services ten out of ten.
Read full review of Veeam Data Platform »
KoenTeugels
Storage Presales at Huawei
The technical support is quite supportive.
Read full review of Veeam Data Platform »
Ahmed_Soliman
System Security Engineer at Gofaster
Technical support is very fast in response. My customers have reported that when they open a ticket, even complex...
Read full review of Veeam Data Cloud for Microsoft 365 »
Vijay-Patel
Technical asst. at a educational organization
We receive very good support from Nutanix.
Read full review of Veeam Data Platform »
Raju Koirala
System Engineer at Leads Innovation
Based on the communication that I have had with my peers, my understanding is that the support we have had from Veeam...
Read full review of Veeam Data Platform »
Chris Childerhose
Enterprise Architect at ThinkON
Customer Service: Customer service is always been top notch and I rate it a 10/10. Technical Support: Technical...
Read full review of Veeam Data Platform »
Tommy Myo Min Aung
Senior System Engineer at Vantage Drilling
Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Gegax Robert
Senior Software Engineer at Ford Motor Company
The customer support for Veeam Backup for AWS is one of the best. They are very easy to reach and very proactive. I...
Read full review of Veeam Backup for AWS »
Paola Haro
Pre-Sales Engineer at COMGSP S.A
I have had a great experience with their support team. They are highly professional, knowledgeable, and always...
Read full review of Veeam Data Platform »
AkankshnethiN
Senior Associate and cloud operations at Cloud4c
The customer service and support were frequently available for calls, and I could discuss them openly and resolve the...
Read full review of Veeam Data Platform »
Anonymous User
Solution Architect at a tech services company
They are very useful.
Read full review of Veeam Data Platform »
Anonymous User
Lead Linux Administrator at a financial services firm
We rarely use Veeam's tech support. When we needed it, they were very helpful.
Read full review of Veeam Data Platform »
Anonymous User
Data Center Expert
Veeam support is pretty good but has degraded somewhat as they have grown. Not surprising as this happens to every...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Data Platform »
Anonymous User
Science Technician at a government
We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
President & CEO at a tech services company
Customer Service: The level of customer support is excellent. Technical Support: The support personnel are very...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a consultancy
This product is supported well.
Read full review of Veeam Data Platform »
SergeySenkov
System IT and Technologies Field Manager at Leumit Health Services
The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But...
Read full review of Veeam Data Platform »
Anonymous User
HBT ICT & Cybersecurity Operations | ICT Infrastructure & Remote Operations Manager at a tech vendor
Technical support is excellent.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
It's as simple as just opening a support ticket online and calling the toll free number. An engineer engaged remotely...
Read full review of Veeam Agent for Linux [EOL] »
Hairulnizam .
Solutions Consultant at a tech services company
Technical support is okay. They are the same as other technical support systems all over the world where you go to...
Read full review of Veeam Data Cloud for Microsoft 365 »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The technical support is very slow — their response time is very slow. If I raise a ticket, they should quickly...
Read full review of Veeam Data Platform »
Anonymous User
Account Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
I have not been in contact with technical support personally but from what I understand, it is fairly good. We do...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Data Center Consultant at a tech services company
Veeam support is integrated across phone, chat, and email, and they have excellent discipline.
Read full review of Veeam Data Platform »
Vincent Ho
System Director at Infoware Systems
We have not had the need to contact the support from Veeam Backup for Office 365.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Head of Infrastructure & System Department at a integrator
Technical support is good. I'd rate it seven out of ten.
Read full review of Veeam Cloud Connect [EOL] »
Leonard Charran
Network Administrator at Ulbrich Of California, Inc.
The support from Veeam Backup Replication has been very good, it was excellent.
Read full review of Veeam Data Platform »
Anonymous User
Manager of IT Department at a manufacturing company
I am using this solution in trial mode, as opposed to production. As such, I have not used technical support from Veeam.
Read full review of Veeam Data Platform »
Matt Baltz
Data Center Engineer at Strategic Solutions of Virginia
Customer Service: The customer service staff are always willing to provide any information or support that they can....
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.