Compare AvePoint vs Zoom Video Communications

AvePoint

Based on 21 reviews.

Zoom Video Communications

Based on 234 reviews.

Sample Customers

AvePoint Meetings Pro

Sitowise, Friesland Campina

Zoom Workplace Business

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Popular Solutions

AvePoint Cloud Backup

2 reviews

Avepoint FLY

1 reviews

Backup and Restore for SharePoint & Microsoft Office 365

0 reviews

Zoom Workplace Business

28 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Outsourcing Company

17%

Construction Company

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Axel Peter Brox
Hospitality Specialist at Bechtle
The primary purpose it is used for is mostly backup.
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
With DocAve Backup, we are using one component in DocAve, which is the storage optimization parts. It's actually an...
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Dave H
Technical Support Specialist at a tech services company
The migration I was involved in with Avepoint FLY was for an oil and gas industry, specifically from a file server to...
Read full review of Avepoint FLY »

Review 1 of 3

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
Read full review of Zoom Workplace Business »

Review 1 of 1

Customer Service

Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We had some challenges with Google backups. The support rewrote the actual agent to improve this. AvePoint's support...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
With other migration tools, the support team used to respond, but they never provided us with any suggestions or...
Read full review of AvePoint Cloud Backup »
Rajakumar Selvaraj
Consultant - Microsoft Solutions at Mannai Corporation QPSC
The solution's technical support was good since they responded very promptly.
Read full review of Avepoint FLY »
Hendrik Belitz
Owner at Innovation through understanding
We do not contact AvePoint's support team directly. We receive the support from a reseller. They provide good...
Read full review of AvePoint Cloud Backup »
Robert Hedblom
Cloud and Solution Principal Architect at sumNERV Provider AB
We are super happy with the customer service and support.
Read full review of Avepoint FLY »
Marios Georgiou
Director at Diangle Solutions Limited
Mostly, the support is very knowledgeable, and everything is okay. I rate the technical support an eight out of ten.
Read full review of AvePoint Cloud Backup »
Richard Banks
Microsoft 365 Product Manager at The Law Society
Technical support is very good. On a scale of 1 to 5, I would give it a 4.
Read full review of Backup and Restore for SharePoint & Microsoft Office 365 »
Bartosz Czerek
Security Administrator at a tech services company
The technical support is okay. The support must work on its speed of response and overall competence.
Read full review of AvePoint Cloud Backup »
Dave H
Technical Support Specialist at a tech services company
I didn't need to reach out to their support or customer service at any time.
Read full review of Avepoint FLY »
Anonymous User
Owner at a tech services company
Technical support is excellent.
Read full review of AvePoint Cloud Backup »
ManojKumar23
Senior System Administrator at a computer software company
I haven't reached out to technical support. I've mostly done my own research and searched online for answers if I...
Read full review of Avepoint FLY »
Sungjae Yun
Consultant at SPK
I have not experienced technical support with AvePoint Cloud Backup.
Read full review of AvePoint Cloud Backup »

Review 1 of 12

Maayan Netzer
Customer Success Manager at PeerSpot
I have never needed to use customer support, so I don't have anything to say about that.
Read full review of Zoom Workplace Business »
Graeme Trevayne
Managing Consultant at Mencius
I have not needed to contact technical support.
Read full review of Zoom Workplace Business »
PraveenKambhampati
Owner at Thought Leaders Management Consulting
I have not needed to contact Zoom's technical support.
Read full review of Zoom Workplace Business »
Adam Segar
Senior Manager, Channel Sales at a outsourcing company
Customer support for Zoom Workplace Business has not been utilized.
Read full review of Zoom Workplace Business »
GauravGupta3
Founder & Solution Architect at Fluidech
The support is something that we are not fully satisfied with, and it can get better. They need to focus on localized...
Read full review of Zoom Workplace Business »
Chandana Wijeratne
Director at Kingslake Eng.Systems (Pvt) Limited
On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or...
Read full review of Zoom Workplace Business »
Ariel Lindenfeld
VP Product at PeerSpot
I don't really use customer support.
Read full review of Zoom Workplace Business »
Daniel Kurtz
EVP Technical Services at a tech services company
I have not ever needed to use technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Sr. Sales Consultant at a tech services company
I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you...
Read full review of Zoom Workplace Business »
Shmulik Davar
VP Product at Medint
We connected with them only once.
Read full review of Zoom Workplace Business »
Anonymous User
Account Manager, Cybersecurity at a tech services company
We have not contacted technical support.
Read full review of Zoom Workplace Business »
Ashic Joice Kureethadom
Business Development Manager at a tech services company
I have not contacted the technical support from Zoom.
Read full review of Zoom Workplace Business »
Anonymous User
Backend Infrastructure Manager at a pharma/biotech company
I've never directly dealt with technical support from Zoom. I wouldn't be able to rate their services.
Read full review of Zoom Workplace Business »
Anonymous User
Solutions Architect at a tech vendor
Zoom's technical support is very bad. The technical documentation and expertise they provide is very poor and does...
Read full review of Zoom Workplace Business »
Anonymous User
Associate Professor at a consultancy
I have not had to contact technical support for anything.
Read full review of Zoom Workplace Business »
Anonymous User
Portfolio Manager at a computer software company
I haven't had any issues with technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Service Delivery Lead at a insurance company
I have not needed to contact the technical support of Zoom.
Read full review of Zoom Workplace Business »
VaishnaviM
Associate Software Development Engineer at Publicis Sapient
I have never contacted technical support. I don't really ever take tech support.
Read full review of Zoom Workplace Business »
Seif-Mohamed
Development specialist at our education
I did not ever contact Zoom's technical support.
Read full review of Zoom Workplace Business »
Anonymous User
IT Consultant at a computer software company
I have not needed to contact the support of Zoom.
Read full review of Zoom Workplace Business »
Anonymous User
Systems Engineer at a manufacturing company
I have not needed to contact the support of Zoom.
Read full review of Zoom Workplace Business »
RAND AYOUB
Assistant Investment Manager at Al Ashram Investments
I haven't interacted with the solution's technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Head of Credit Risk Management at IFS Capital
We have not contacted technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Principal Consultant at a computer software company
I have never contacted technical support.
Read full review of Zoom Workplace Business »
Anonymous User
Regional Sales Director - India & Middle East at a computer software company
I have never directly contacted Zoom's technical support. My organization has a centralized IT team.
Read full review of Zoom Workplace Business »
VenkateshN
Pre - Sales Consultant at Tata Consultancy
I haven't had the opportunity to contact Zoom's tech support because everything has been running smoothly. Our...
Read full review of Zoom Workplace Business »
Cristian-Silva
Virtual network solution Engineer at a tech vendor
I'm from the IT world and can do my own troubleshooting. I've never been in touch with technical support. I cannot...
Read full review of Zoom Workplace Business »
Anonymous User
Software engineering manager at a university
I cannot comment on technical support, as I have not had dealings with them.
Read full review of Zoom Workplace Business »
David Runyon
Commercial Territory Manager at NetApp
I have never needed to contact technical support. I am in sales. Our IT people may have been in contact with them.
Read full review of Zoom Workplace Business »
Chandra Cipta
Senior Manager at Mitrais
We haven't had any issues with the solution so far, so we haven't had to contact them at all. I can't speak to the...
Read full review of Zoom Workplace Business »

Review 1 of 30

Technical Support

No Data Available

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