Compare BlueCat vs Cloudflare

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Popular Solutions

BlueCat Integrity

11 reviews

LiveNX

3 reviews

OmniPeek

2 reviews

Cloudflare

11 reviews

Cloudflare Web Application Firewall

9 reviews

Cloudflare One

4 reviews

Top Industries

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Healthcare Company

Computer Software Company

12%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
I use OmniPeek for several use cases. Firstly, I use it for application performance, especially during acquisitions...
Read full review of OmniPeek »
Ashwani Bansal
Senior Solution Consultant at a comms service provider
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a...
Read full review of LiveNX »
Ian Slade
Sr. Manager Network Engineering and Architecture at a tech vendor
We use Integrity for DNS, DHCP, and IP address management. It provides a means to track our public and internal IP...
Read full review of BlueCat Integrity »
Anonymous User
Chief of IT Architecture at a financial services firm
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an...
Read full review of LiveAssurance »
Anonymous User
Enterprise Architect at a financial services firm
We primarily use BlueCat Edge for our entire internal infrastructure and all internal clients for all DNS resolution...
Read full review of BlueCat Edge »

Review 1 of 5

M.A. Faisal
General Manager at a financial services firm
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at a tech services company
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Cobe Van Coller
Network Architect at a non-tech company
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »
Avinash Udawant
IT Manager at a tech vendor
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »

Review 1 of 4

Customer Service

Ryan Michael Patterson
Senior Security Engineer at a tech services company
My recent experience with BlueCat's technical support has been excellent. Their deep understanding of the platform is...
Read full review of BlueCat Integrity »
Srinivasan-V
DDI Engineer at a recruiting/HR firm
The technical support is responsive and they have resolved any issues we have had.
Read full review of BlueCat Integrity »
Vinal-Patel
Network Architect, internally known as Network Transformation Lead at a pharma/biotech company
The technical support from OmniPeek is really great. I would rate them eight or nine out of ten.
Read full review of OmniPeek »
Saurabh Manik Salunke
Senior Consultant at a tech services company
Technical support is knowledgeable but responses are often delayed.
Read full review of BlueCat Integrity »
Sham Prabhakaran
Senior Network Engineer, DDI at a wireless company
The technical support by BlueCat is excellent. I would rate their support a nine out of ten.
Read full review of BlueCat Integrity »
GovindSingh
Senior Security Consultant at a consultancy
BlueCat's customer support, particularly its solutions team, has been excellent. While I've collaborated extensively...
Read full review of BlueCat Integrity »
LeandroFreitas
Senior Network Engineer at a computer software company
We're very impressed with BlueCat's premium support service. They're highly engaged, holding bi-weekly meetings to...
Read full review of BlueCat Edge »
Bob Fuller
Engineering Specialist at a healthcare company
I contact support maybe once a month. They are amazing. Just recently, I was able to upgrade our support contract as...
Read full review of BlueCat Integrity »
Ian Slade
Sr. Manager Network Engineering and Architecture at a tech vendor
I rate BlueCat support six out of 10. They used to have a free technical account manager for enterprise deployments....
Read full review of BlueCat Integrity »
Keerthi Kumar Sangaraju
Technology Manager at a tech services company
BlueCat's technical support is very good.
Read full review of BlueCat Integrity »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
They're hands down fabulous. They're there in a pinch. We use their enterprise solution for support, and they are...
Read full review of BlueCat Integrity »
Venkat Lkmula
Tech spesialist at a tech services company
The support from OmniPeek is good. You need to know where to look when you are facing issues, and you can click for...
Read full review of OmniPeek »
David Muscat
Principal Architect, System Design /Enterprise-Hybrid Cloud DNS Lead at a healthcare company
I would rate them a solid nine out of ten. They are there. They always jump in when we have an issue. The issues are...
Read full review of BlueCat Edge »
Salman Rahman
Cyber Security IT Engineer at a financial services firm
While we utilize Datadog's remote checkup for on-premise devices rather than the cloud-based BlueCat Infrastructure...
Read full review of LiveAssurance »
Mahesh Doshi
IT at a energy/utilities company
If enhancements are not required, then support for the product is good. The solution was a new product so we wanted...
Read full review of LiveNX »
Anonymous User
Head of Sales Services Department at a comms service provider
The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.
Read full review of LiveNX »
Henk-Jan Dennenberg
IT Admin/Network engineer at a educational organization
I would rate them a nine out of ten.
Read full review of Micetro »
Anonymous User
IT Manager, Network Engineering at a retailer
Their tech support is awesome.
Read full review of LiveNX »
Anonymous User
Infrastructure Services Manager at a transportation company
Their tech support is good once you get to them. They are hard to reach, and they're obviously not at the drop of a...
Read full review of LiveNX »
Frederic Girard
Developer for DDI Team at a computer software company
I've contacted BlueCat Gateway technical support, and the team responds quickly. Sometimes, when I have a more...
Read full review of BlueCat Gateway »
Anonymous User
Network Engineer at a healthcare company
I love their customer service. They are pretty awesome. I've been working with them over the last few weeks on the...
Read full review of BlueCat Integrity »
Anonymous User
Network Architect at a financial services firm
The support is very good. They can provide us with solutions to pretty much any weird requests we come up with. They...
Read full review of BlueCat Integrity »
Douglas Padilha
Network Engineer at a tech vendor
I am satisfied with its customer service and support. I would rate it eight out of ten.
Read full review of BlueCat Integrity »
Anonymous User
Chief of IT Architecture at a financial services firm
The BlueCat support is great.
Read full review of LiveAssurance »
Anonymous User
System Engineer at a aerospace/defense firm
Their technical support is good. The previous solution that we were using was open source. BlueCat's technical...
Read full review of BlueCat Integrity »
Anonymous User
Eservices Administrator at a computer software company
I've not interacted with them directly.
Read full review of BlueCat Edge »
Anonymous User
Director feature network at a tech consulting company
Support is superb.
Read full review of LiveNX »
Donatas-Bukelis
Project Manager at a construction company
In the limited contact I have had with BlueCat Integrity's support, they have been excellent.
Read full review of BlueCat Integrity »
Anonymous User
Director feature network at a tech consulting company
The customer service and support team is constantly growing. It is good when you get the right people, who are...
Read full review of LiveNX »
Anonymous User
Enterprise Architect at a financial services firm
Technical support responsiveness presents a concern. While it's comparable to other vendors like Microsoft, I expect...
Read full review of BlueCat Edge »

Review 1 of 30

Nagendra Nekkala
Senior Manager ICT & Innovations at a logistics company
The solution's technical support is good. I rate the technical support a nine out of ten.
Read full review of Cloudflare One »
Sri Sampath
Founder & CEO at a comms service provider
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at a consultancy
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at a tech services company
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
Daniyal Khalid
Technical Solutions Specialist at a tech vendor
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Kentgi Tomo
Information Security Lead - Blue Team at a financial services firm
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Sourabh Pardhi
Senior Information Security Analyst at a tech vendor
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare One »
M.A. Faisal
General Manager at a financial services firm
Cloudflare's technical support in this region, specifically in Bangladesh, is acceptable. However, since there is no...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at a tech services company
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Thiago Ribeiro
System Analyst at a comms service provider
I have never had to contact technical support or open a ticket because the servers are so reliable.
Read full review of Cloudflare »
Aryan Singh1
Product Manager at a consultancy
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at a tech vendor
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Herb Angle
Owner at a financial services firm
Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience...
Read full review of Cloudflare »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »
Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
Read full review of Cloudflare »
Herb Angle
Owner at a financial services firm
I would rate the technical support with Cloudflare as excellent every time I've had to contact them. I haven't called...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
reviewer5849132
Chief Information Security Officer at a financial services firm
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Bryan Wei
Director of Platform and Information Security at a computer software company
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
IT Consultant, Business Owner, Lecturer at a tech consulting company
Customer Service: I would give them a 9/10. They respond pretty fast to requests. Technical Support: I would give an...
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at a computer software company
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare One »
Stephen Odongo
Technical Support Engineer at a tech services company
The technical support for this solution is really good.
Read full review of Cloudflare »
Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at a tech services company
I have not had any issues with the technical support of the Cloudflare Web Application Firewall. Local support is...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Works at a financial services firm
The technical support is good.
Read full review of Cloudflare »

Review 1 of 30

Technical Support

No Data Available

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