LiveNX Reviews

The customers use LiveAction LiveNX for network monitoring and management purposes.

LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance.

The solution could be enhanced by implementing custom patterns for each customer.

I have been using LiveAction LiveNX for two years now.

The initial setup of LiveAction LiveNX was straightforward and manageable.

The stability of LiveAction LiveNX is reliable and consistent. The customers understand that poor stability would have significant repercussions on their network monitoring capabilities.

LiveAction LiveNX demonstrates good scalability capabilities for network monitoring needs.

The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.

Positive

The setup process requires specific configuration actions to be performed to ensure proper functionality of the system.

The pricing of LiveAction LiveNX is relatively affordable compared to other solutions in the market.

There are several alternative solutions available including products from Rapid7, such as AppSpider, Metasploit, InsightIDR, InsightOps, InsightConnect, AppSec, penetration testing services, Surface Command, NetFort LANGuardian, and NetFort Span Port Configurator. Citrix and Forcepoint are also alternatives in this space.

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and packet analysis, have proven helpful in troubleshooting network issues. The overall rating for LiveAction LiveNX is 9 out of 10.

For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my enterprise clients.

The solution offers network troubleshooting, topology, reporting, and monitoring capabilities. It provides network management through SNMP and telemetry.

In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.

I have worked with LiveAction LiveNX for 3 years.

It is not difficult to deploy.

The solution is scalable.

There are some basic differences between ThousandEyes and LiveAction LiveNX, specifically in the interface and the platform they use. The feature set of LiveAction LiveNX is more focused on the device side, while ThousandEyes focuses on the internet side.

I am not part of the implementation team. As a consultant, I am usually not involved in implementations.

The solution is handy. I have not used that particular feature. Maintenance is required for the system.

If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial.

The solution impacts operational costs and resources.

On a scale of 1-10, I rate LiveAction LiveNX a nine.

We leverage LiveAction LiveNX primarily for real-time network performance monitoring and diagnostics to ensure seamless operations across our logistics and delivery services. 

Our environment comprises a mix of on-premises and cloud-based infrastructure with numerous remote sites and a large-scale network connecting our operations across Turkey. 

LiveNX aids in visualizing, analyzing, and optimizing our network traffic, identifying bottlenecks, and ensuring a high level of service quality, which is crucial for timely deliveries and maintaining customer satisfaction. 

By providing insightful analytics and visualizations, it empowers our IT team to make data-driven decisions and proactively address network issues before they escalate, significantly enhancing our operational efficiency and responsiveness.

Utilizing LiveAction LiveNX has significantly improved our organization's network performance monitoring capabilities, allowing us to promptly identify and rectify network issues, thereby minimizing downtime. The visual analytics provided by LiveNX have been invaluable in troubleshooting and optimizing our network configurations. By leveraging LiveNX's comprehensive insights into network traffic, we've been able to better allocate bandwidth resources, ensuring critical applications remain performant during peak operational hours.

Moreover, LiveNX's ability to provide real-time and historical data has enhanced our ability to forecast network needs, aiding in more informed decision-making regarding network expansion and upgrades. This proactive approach has, in turn, contributed to better budgeting and resource allocation.

The intuitive interface and robust alerting system of LiveNX ensure that our IT team is immediately notified of any network anomalies, enabling swift resolution before they impact our service delivery. This has not only improved our operational efficiency but also positively impacted our customer satisfaction levels by ensuring our logistics and delivery services run smoothly.

All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.

The most valuable aspects include:

1. Real-time Network Monitoring: Enables immediate identification and troubleshooting of network issues, minimizing downtime.
2. Visual Analytics: Provides a clear visual representation of network traffic, aiding in better bandwidth allocation and optimization.
3. Alerting System: Delivers prompt notifications on network anomalies, allowing for swift resolution and ensuring smooth operations.

These features collectively enhance our operational efficiency and ensure reliable network performance, which is crucial for our service delivery.

Areas for Improvement include: 

Documentation and Support: Improved documentation and more responsive customer support can help in addressing issues faster.

Additional Features for Next Release: 

Automated Troubleshooting: Features that allow for automated troubleshooting and resolution of common network issues.

Predictive Analytics: Incorporating predictive analytics to forecast potential network issues and recommend preemptive actions.

I've used the solution for more than one year.

LiveAction LiveNX exhibits strong stability in managing and monitoring network performance, even in demanding environments. Its consistent operation and low downtime are crucial in ensuring uninterrupted network monitoring, which is essential for identifying and resolving issues promptly.

LiveAction LiveNX demonstrates good scalability, catering to both mid-sized and large network environments. Its ability to handle increased network traffic and additional devices without a significant impact on performance is commendable.

I have not had personal interactions with LiveAction's support team.

Neutral

We switched to LiveNX after an upper management decision.

I was not involved in the setup process of LiveAction LiveNX in our organization.

I was not involved in the setup process of LiveAction LiveNX in our organization.

LiveAction LiveNX can be quantified through various factors such as improved network performance, reduced downtime, and enhanced operational efficiency. By enabling faster troubleshooting and resolution of network issues, LiveNX helps minimize operational disruptions, which in turn, contributes to better service delivery and customer satisfaction.

We are not authorized to purchase licenses. I don't have an idea about pricing.

LiveAction LiveNX is a robust and reliable solution for network monitoring and diagnostics. Its real-time monitoring and visual analytics are particularly beneficial for understanding network behavior and troubleshooting issues. 

While the initial setup might require a learning curve, the insights gained are well worth the effort. It's advisable to leverage the support and training resources provided by LiveAction to get the most out of the solution. 

Overall, LiveNX is a solid investment for organizations looking to enhance their network performance and operational efficiency.

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a router or a switch port. It classifies traffic based on the application that is traversing through the interface. It includes various application categories. It gives us the details about the source, the destination IPs, the ports, and the package that gets dropped. If we're using Quality of Service on an interface, it gives the details about which packet code drops in which class. We can infer why it got dropped by looking at the graph.

The product has a very good graphical interface. The representation is very eye-catching, so it's very useful for troubleshooting. The granular details provided by the solution about the traffic are very valuable to me. It is a handy tool for those who are into operations and are troubleshooting network issues. It's very helpful to have LiveNX.

The product must add proactive alert features.

I have been using the solution for the last three years.

The tool has some limitations. The tool crashes sometimes when we try to pull reports simultaneously. We have a desktop-based application, but we don’t use it much. We find the browser-based version more convenient to use and more eye-catching. The product must improve the browser-based version.

The solution is scalable. We have many nodes. It has never been a problem. Around 60 to 70 people use the tool in my organization.

The setup is quite easy. We don't have much to do.

We use the free version.

My organization chose the product due to its granularity. SolarWinds also provides similar features. However, LiveNX’s features are remarkable.

I would recommend the solution to others. It has good features and a nice graphical representation. The product’s efficiency and graphs based on historical time frames are outstanding. However, it has some limitations. Overall, I rate the product a seven out of ten.

We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable.You get a lot of data if you don't configure them.

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same problem. There is more work to be done for multi-tenancy. You have to be careful with that criticism because it may put people off. 

I have been using LiveAction LiveNX as a service integrator for two and a half years. We integrate LiveAction products with our solutions and have a direct relationship with LiveNX.

The solution works well. I rate the solution’s stability an eight out of ten.

The solution hasn't broken it yet.

I rate the solution’s scalability a seven out of ten.

Support is superb.

Positive

LiveAction LiveNX is a straightforward product. The support is excellent, and they assist with deployments alongside their system integrators. Without that support, both suppliers and customers would likely struggle. Compared to other products we use, it's a fair assessment. It's neither easy nor difficult. 

I rate the initial setup a five out of ten, where one is difficult and ten is easy.

Network troubleshooting is excellent. They're heavily integrated with certain other vendors, so their integrations and updates are excellent. The real test will come as vendors add even more functionality. It's designed to report on capacity, what the networks are doing, etc. AI is an overused term, so you'll get thousands of answers. It's a machine-learning platform.

Overall, I rate the solution a seven out of ten.

Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point.

Unfortunately, we did not receive the required enhancement support we so had to stop using the solution. 

The reporting abilities are valuable. 

The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points. The MOS level measures the quality of voice and video to industry standards. Some junctures or data points might be more important to monitor. For example, you might want to receive alerts when an MOS value is high in a CEO's office or for a VIP phone. 

Sometimes the solution does not register devices properly and that is a bug. 

Device utilization between links needs to be added. 

Improvements are needed for the syslog and NetFlow messages. 

The technical support is not great. 

I used the solution for two years. 

The solution is stable with no issues. 

The solution is scalable based on the license you purchase. For example, our license covered 100 device points. 

If enhancements are not required, then support for the product is good.

The solution was a new product so we wanted some enhancements. For example, we had some issues registering a device. We placed a support call and were hoping they would give us a timeline for resolving the issue one way or the other. But support refused to provide a timeline and that was where everything fell apart. The support system was not great and we rarely got support for required enhancements. 

Overall, technical support is rated a five out of ten. 

Neutral

We previously used Route Explorer which gave us BGP peering for all routers around the globe. 

The setup is not that difficult. Installation support was not great but our technical staff figured it out. 

We implemented the solution in-house. 

The initial deployment took three months. At that point, the first piece of the solution was working.  

We wanted to use other features but couldn't get them to work so we approached technical support. Enhancements, product change requirements, and support requirements took an additional three months. 

The solution is fairly expensive compared to other products and there is not much flexibility for reducing costs. 

About five years ago, we were using Route Explorer but there were some shortcomings. We started exploring options and around that same time Cisco purchased the solution. Since we have a Cisco house, we were introduced to the solution as an alternative and opted to get started with a minimal license.  

The solution was not exactly a one-to-one replacement for Route Explorer, but gave us a very good view of traffic movement and issues. 

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. 

The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. 

For that reason, my overall rating for the solution is a five out of ten. 

We use LiveAction LiveNX for our infrastructure, supporting a range of customers.

It is a very sophisticated and highly functional platform. It is as good as the templates and configurations you build into it, so each customer uses a different aspect of the platform.

Overall, its analytical capability is really good. We're integrating it with a Cisco product called the Cisco SD-WAN platform, and that integration is good because it's an API-based integration.

The platform is easy to deploy, manage, and flexible. You have to be Einstein to work out how to use it, but once you get used to it, it is a pretty sophisticated platform. We look at how applications are performing in breakouts across all of our customer networks. In addition, our customers use the same platform so that they can run their reports.

They have some unique functionality but they need to create a more simplified UI. In terms of changing standard reports, it's sophisticated, and from a customer perspective, it's pretty daunting when they first look at it. LiveAction Live NX should look at standardizing some of those for their customers.

I would love to see the product developing more API integration with other vendor platforms because the problem is they're stamping all over the toes of those vendors that want to do their development. So their API integrations could be improved. For example, what they've done with the Cisco integration is brilliant. However, what they do with other vendors' integrations is not as good.

We have been using this solution for about 18 months. 

The solution is stable.

The solution is scalable. We've put it into our infrastructure because it can grow as users come on stream. It is technically infinite in terms of ease of upgrading, and it's a straightforward thing to do, so it's got all the plus points. It's not processor hungry and is perfect for our secure data center environments. There are many positive attributes, and it's the best of the best.

The customer service and support team is constantly growing. It is good when you get the right people, who are knowledge experts, but there is room for improvement. When we request help, it is quick, and somebody there is always prepared to help and go the extra mile.

We previously worked with a few vendor products, but LiveAction is very good. So we are using it for tight integrations, but now the functionality spreads across some platforms. Additionally, we have used various packages, but as we've deployed it, we've gotten used to its functionalities in many new business cases, which replaces some of the other tools.

I rate the solution an eight out of ten. The product is good but improvements can be made to its UI.

We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.

One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push.

It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN.

It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.

I used this solution for about a year.

We were one or two versions before the latest one. It was not as stable as it possibly could be, and we did have some problems with it, but that doesn't mean that we haven't had problems with others.

It was scaled for two business units that we had. We had 300 or 400 remote offices, and it was scalable. I am not quite sure about anything above that because we didn't have a need for it.

Their tech support is good once you get to them. They are hard to reach, and they're obviously not at the drop of a dime. You cannot always get someone from tech to call you immediately. They take a while to get back.

I wasn't a part of the initial setup, but from what I gathered, it was pretty much straightforward.

My advice would be that if you're looking to handle SD-WAN, then make sure that you have a great reporting system. If you're a Cisco shop, I would say that LiveNX is a definitely good product because it basically tells you what you need to do to change anything to make sure your QoS modeling is working properly. 

I would rate LiveAction LiveNX an eight out of ten for Cisco. Otherwise, I would rate it a seven out of ten.

We use it to route traffic and monitor through multiple interfaces. We have a management tool for management reports that we can customize and give to a manager if they are interested in the structure. But this tool is more designed for network engineers.

We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive. They really love it. The most valuable feature for us is how you can get reports about offenders on the network and which IP TCP ports utilize the most bandwidth in any link you're monitoring. In a matter of seconds, you can find it on the network and resolve the problem, and return to normality. You don't waste time troubleshooting,

The only downside to this software is the price. It's a very pricey solution. It's very expensive. It requires a good amount of resources in terms of server memory. 

We have a global company that has multiple data centers. If we try to use a data center that is not exactly here in Canada or the United States to reduce our costs, it isn't possible because the tool's performance degrades very quickly with the latency. 

The functionality of the web interfaces can also be improved.

We've been using LiveAction LiveNX for a little over two years.

It's very stable. In two years, we didn't have any issues with the tool. No problems at all.

Scalability depends on the resources the tool uses. The more nodes you need to monitor, the more resources you'll need, and that, in the end, comes down to costs.

Their tech support is awesome.

We used homemade tools before. They weren't very primitive. We did a proof of concept with NetBrain. We went with LiveNX because we're a Cisco shop, and practically 100% of our routers are from Cisco. We also saw an opportunity to integrate Cisco Gears in LiveNX, and the partnership was very good.

I wasn't technically involved, but I got the impression that the tool was easy to set up and put in place very quickly. The deployment itself was easy, but the hardest part was to put together all the resources the tool needed to be implemented.

Our vendor at the time installed and deployed the solution. 

It's very expensive. We pay around six figures a year in maintenance costs for around 1000 licensed nodes. But the good thing about the tool is that they don't charge on a per user basis. I can have my whole team use the tool to access the database using one router with one license.

The more nodes we manage, the better it's for us. We have hundreds of sites, which means that to reduce the price tag, we need to choose which device we're going to use to monitor the site. We complement the functionalities with other tools, open-source tools, like PRTG.

I would tell potential customers that it's a solution worth having, especially if you have deep pockets. If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool. But it would be best if you were prepared to pay for it as it's the Ferrari of network management.

On a scale from one to ten, I would give LiveAction LiveNX a nine.

Our primary use case of this solution is monitoring and troubleshooting.

This is a horrible solution and I think everything needs to be improved.

The stability is horrible. This solution has one of the worst filters I've ever used in my more than twenty years of experience in the field.

The technical support is terrible and I give it a minus one hundred.

I was not involved in the implementation of the solution so I cannot answer that, but based on what I can see, the program itself is way too complex, and it doesn't meet our requirements.

My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible. It's very nice and hunky-dory on paper but when implemented, it's far, far away from our expectations. Just today I had problems with my customers' reporting and with their importing of data. Based on my experience with the solution I would really not like to give it a zero. The intention and the idea of the filter is great, but it is far, far away from good and perfect. Especially for the price tag they attach to it, it is definitely not worth it. So, given all of that, on a scale from zero to ten, I would give it a three, maximum.