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LiveNX pros and cons

Vendor: BlueCat
3.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

LiveNX offers a great intention and idea with its filter feature and provides valuable CLI scripting capabilities on the fly for issue resolution.
It excels in reporting, latency, and bandwidth utilization metrics for applications, ideal for Cisco environments and capacity management planning.
The analytical capability is highly appreciated, supporting real-time and historical network traffic visualization to monitor and analyze performance effectively.
The alerting feature is strong, enabling users to set MOS alerts across various network junctures and data points.
LiveNX is highly configurable and richly featured, with extensive data reporting capabilities, providing indispensable support for network reliability and performance improvement.

CONS

Everything in LiveNX needs improvement.
The price is a downside of LiveNX.
LiveNX is not as robust as other NPM solutions, struggling with labeling specific new applications.
Sometimes LiveNX crashes when pulling reports simultaneously.
LiveNX requires maintenance and is weak in multi-tenancy, needing multiple instances for different customers.
 

LiveNX Pros review quotes

BH
Chief Mission Critical Communications at United Nations
Sep 19, 2019
The intention and the idea of the filter is great.
reviewer1465884 - PeerSpot reviewer
IT Manager, Network Engineering at a retailer with 10,001+ employees
Jan 29, 2021
We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive.
it_user1568379 - PeerSpot reviewer
Infrastructure Services Manager at a transportation company with 10,001+ employees
May 1, 2021
One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN.
Learn what your peers think about LiveNX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1997043 - PeerSpot reviewer
Director feature network at a tech consulting company with 10,001+ employees
Oct 27, 2022
Its analytical capability is really good.
Mahesh Doshi - PeerSpot reviewer
IT at a energy/utilities company with 10,001+ employees
Nov 22, 2022
The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points.
Zaid Khan - PeerSpot reviewer
L2 - Network Engineer at Sitel Group (previously Sykes)
Sep 22, 2023
The product has a very good graphical interface.
UC
Senior Technology Services Specialist at FedEx
Oct 19, 2023
All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.
reviewer1997043 - PeerSpot reviewer
Director feature network at a tech consulting company with 10,001+ employees
Jul 4, 2024
We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them.
Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
May 22, 2025
On a scale of 1-10, I rate LiveAction LiveNX a nine.
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Jun 24, 2025
LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance.
 

LiveNX Cons review quotes

BH
Chief Mission Critical Communications at United Nations
Sep 19, 2019
This is a horrible solution and I think everything needs to be improved.
reviewer1465884 - PeerSpot reviewer
IT Manager, Network Engineering at a retailer with 10,001+ employees
Jan 29, 2021
The only downside to this software is the price.
it_user1568379 - PeerSpot reviewer
Infrastructure Services Manager at a transportation company with 10,001+ employees
May 1, 2021
It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.
Learn what your peers think about LiveNX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1997043 - PeerSpot reviewer
Director feature network at a tech consulting company with 10,001+ employees
Oct 27, 2022
They need to create a more simplified UI.
Mahesh Doshi - PeerSpot reviewer
IT at a energy/utilities company with 10,001+ employees
Nov 22, 2022
Sometimes the solution does not register devices properly and that is a bug.
Zaid Khan - PeerSpot reviewer
L2 - Network Engineer at Sitel Group (previously Sykes)
Sep 22, 2023
The tool crashes sometimes when we try to pull reports simultaneously.
UC
Senior Technology Services Specialist at FedEx
Oct 19, 2023
Improved documentation and more responsive customer support can help in addressing issues faster.
reviewer1997043 - PeerSpot reviewer
Director feature network at a tech consulting company with 10,001+ employees
Jul 4, 2024
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers.
Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
May 22, 2025
Maintenance is required for the system.
reviewer1247523 - PeerSpot reviewer
Head of Sales Services Department at a comms service provider with 51-200 employees
Jun 24, 2025
The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.