Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

9 reviews

Cloudflare Web Application Firewall

8 reviews

Cloudflare One

4 reviews

One Identity Manager

103 reviews

OneLogin

79 reviews

One Identity Active Roles

70 reviews

Top Industries

Comms Service Provider

10%

Financial Services Firm

10%

Construction Company

Computer Software Company

Outsourcing Company

17%

Financial Services Firm

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of One Identity Manager »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
My main use case for One Identity Active Roles is automating Active Directory administration and user lifecycle...
Read full review of One Identity Active Roles »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of One Identity Password Manager »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity »

Review 1 of 5

Customer Service

SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Madhurya Dutta
IT Associate at GNRC Hospitals
I haven't contacted technical support.
Read full review of Cloudflare One »
Binuprasad Madhu
Site Reliability Engineer at a tech vendor
Cloudflare support responds as quickly as possible. If you have any issues, you can get a support engineer with the...
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
M.A. Faisal
General Manager at bKash Limited
I would rate their technical support as average, neither particularly good nor poor. Cloudflare's technical support...
Read full review of Cloudflare »
Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Aryan Singh1
Product Manager at Infozion
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
Read full review of Cloudflare »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Bilal Mujahid
Managed Services Manager at Adapture Technology Group
The tool's support takes at least one hour to respond.
Read full review of Cloudflare »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
Read full review of Cloudflare »
Zubair Ali
Senior Network and Security Expert at a financial services firm
Cloudflare's customer support is good; although we have not opened many cases, their customer support has been good...
Read full review of Cloudflare »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
CTO at a retailer
Cloudflare is a customer-oriented company and offers solid support.
Read full review of Cloudflare One »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare One »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to contact them. I haven't called...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Information Technology Engineer at a tech vendor
I haven't contacted technical support.
Read full review of Cloudflare »
Keith Azzopardi
Fractional CTO at Tassei Tech
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is responsive.
Read full review of Cloudflare »

Review 1 of 30

Prithviraj kallurkar
Business Development Executive at Digitaltrack
Customer support for OneLogin has been generally good, but somewhat mixed depending on the type of issue. For...
Read full review of OneLogin »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
OneLogin's support team is sometimes very slow to respond. If a client requires more APIs, such as 5,000 or 6,000,...
Read full review of OneLogin »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Customer support for One Identity Safeguard has been generally reliable based on our experience. On the positive...
Read full review of One Identity Safeguard »
Samir Abu Tahoun
Chief Executive Officer at SMT
If One Identity Password Manager was providing good support I would not have as many complaints as I am. We are a...
Read full review of One Identity Password Manager »
Shrikant Patil
Cyber Security Analyst at Essen Vision Software
Customer support for One Identity Active Roles is very good, and the support team is very helpful.
Read full review of One Identity Active Roles »
Chetan Bhati
Human Toxicology Engineer at Arrow PC Network Pvt Ltd
I would say the customer support for One Identity Safeguard has been generally responsive and helpful. Whenever we...
Read full review of One Identity Safeguard »
mithun jadhav
Network security engineer at a outsourcing company
Support for OneLogin is good, and the people are knowledgeable. I would rate customer support nine out of ten.
Read full review of OneLogin »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Customer support for One Identity Active Roles is generally good, but with a few mixed experience issues. From our...
Read full review of One Identity Active Roles »
MohamedEladawy
Service Security Lead at Salam Technology
I have not contacted support.
Read full review of One Identity Safeguard »
Utkarsh Dixit
Software Engineer at Smart Connect Technologies
Customer support is excellent.
Read full review of OneLogin »
Nisha Yadav
Cyber Security Analyst at EVSPL
Customer support for One Identity Active Roles is generally good and fairly technical. From my experience, the...
Read full review of One Identity Active Roles »
Dnyandev Garad
IT Architect at Wipro Limited
You only need premium support if your One Identity software is outdated. Standard technical support, which comes with...
Read full review of One Identity Manager »
Bhavesh Jha
Technical Support Executive at Digitaltrack
Customer support for OneLogin is very interactive, and they are good at their technical aspects, being able to...
Read full review of OneLogin »
Pradeep Pola
Senior Manager at a consultancy
I would rate One Identity Manager's technical support at around 9.5 out of ten. Compared to my experiences with other...
Read full review of One Identity Manager »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
I have had a great experience with the customer support team for One Identity Manager, as they are ready to provide...
Read full review of One Identity Manager »
SanjayKumar10
Manufacturing Executive at a manufacturing company
Technical support needs some improvement.
Read full review of One Identity Manager »
Anonymous User
Senior Software Engineer at a financial services firm
I contacted technical support for One Identity Manager when we had issues with the request center and the access...
Read full review of One Identity Manager »
Anonymous User
Founder at a consultancy
One Identity Manager's technical support is pretty good.
Read full review of One Identity Manager »
Anonymous User
Cyber Security Analyst at a tech vendor
Customer support for One Identity Active Roles has generally been good and technically strong in my experience....
Read full review of One Identity Active Roles »
MartinSirotnak
IT Manager at INTERNATIONAL SCHOOL OF STAVANGER PARENT ASSOCIATION
I don't know how the technical support that OneLogin provides is now. The last time I used their support was four...
Read full review of OneLogin »
Anonymous User
Consultant at a computer software company
I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support...
Read full review of OneLogin »
Prathamesh Pawar
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
One Identity's customer support is knowledgeable and provides helpful guidance for troubleshooting and...
Read full review of One Identity Safeguard »
Reviewer235911
Product Specialist at a retailer
I haven't used the technical support yet.
Read full review of One Identity Manager »
Marc Hotescheck
IT Architect at a tech services company
One Identity support has been fine. We always have good, professional feedback and solutions, and the communication...
Read full review of One Identity Manager »
Umit Yilmaz
Owner at UY IAM Consultancy
With the technical support, I create a case, then within a few hours I receive a reply. So, I'm very pleased with the...
Read full review of One Identity Manager »
Ebrahim Khosravi
Professional Service Manager at a financial services firm
At present, because of the sanction department for technology in Iran, we cannot use the direct customer support....
Read full review of One Identity Safeguard »
Anonymous User
Network Engineer at a outsourcing company
Customer support for One Identity Safeguard is generally good and knowledgeable, especially when it comes to...
Read full review of One Identity Safeguard »
Anonymous User
Director of Digital Media Services at a university
Customer Service: Customer service is all aces. Technical Support: The support personnel are knowledgeable and...
Read full review of OneLogin »
Anonymous User
Managing Director at a consultancy
There are different support tiers, some with 24/7 support and a dedicated technical account manager. If you have...
Read full review of One Identity Manager »
Cedric Jolivet
Identity & Access Manager at Reist Telecom
The technical support is good. There has been great improvement to all the knowledge base articles available....
Read full review of One Identity Safeguard »

Review 1 of 30

Technical Support

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