Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

10 reviews

Cloudflare Web Application Firewall

6 reviews

Cloudflare One

4 reviews

Identity Manager by One Identity

94 reviews

OneLogin by One Identity

88 reviews

Active Roles by One Identity

74 reviews

Top Industries

Comms Service Provider

11%

Construction Company

10%

Financial Services Firm

Outsourcing Company

22%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
SachidDoshi
Senior Enterprise Security Architect at HGS - Hinduja Global Solutions
For customer support, there are SLA-based plans which need to be availed. Excellent support is offered for Cloudflare...
Read full review of Cloudflare Web Application Firewall »
Arsene Koffi
Head of Digital Transformation Department at MERUTE
We contact our service provider for any technical issues with the solution.
Read full review of Cloudflare Web Application Firewall »
Bilal Mujahid
Managed Services Manager at Adapture Technology Group
The tool's support takes at least one hour to respond.
Read full review of Cloudflare »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Stefan Rusu
Information Security and Compliance Manager at a tech vendor
I have not used technical support.
Read full review of Cloudflare Web Application Firewall »
Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
Read full review of Cloudflare »
Amr Kassem
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Zubair Ali
Senior Network and Security Expert at a financial services firm
Cloudflare's customer support is good; although we have not opened many cases, their customer support has been good...
Read full review of Cloudflare »
Shahwar Ahmed
Customer Success Associate at RapidCompute
The technical support response time for Business Plan customers could be reduced. Most companies opt for this...
Read full review of Cloudflare »
Anonymous User
Retired engineer at a financial services firm
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
Read full review of Cloudflare »
Daniel Kabucho
Technical Solutions Specialist-Cyber security at Liquid Telecom
Based on our usage and experience, the support is good, but we do not know about the client's experience.
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare One »
Avinash Udawant
IT Manager at Amla Commerce
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Senior Consultant CDN at a comms service provider
Cloudflare Access primarily focuses on customer self-onboarding, assisting them in setting up their access. They do...
Read full review of Cloudflare One »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical...
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
Read full review of Cloudflare »
BrahmanggiAditya
Technical Engineer at a tech services company
The customer support at Cloudflare is fairly straightforward. For technical support, I give Cloudflare a thumbs up...
Read full review of Cloudflare »
Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
Read full review of Cloudflare »

Review 1 of 30

Shubham Dwivedi
Service Lead - India West Region at Digitaltrack
The experience with customer support has been positive overall. The support team is knowledgeable, responsive, and...
Read full review of OneLogin by One Identity »
Mahesh Dattatray Malve
Senior Business Development Executive at Digitaltrack
I had direct interaction with their support mainly during configuration and integration phases, especially around...
Read full review of Safeguard by One Identity »
Aryan Priyanish D.
Developer Intern at Stealth
Until now, it is great. I have not used their customer support.
Read full review of OneLogin by One Identity »
JosephChandrasekaram
Active Directory Engineer at Maybank
The best thing about their Premier Support is their assistance with customization and resolving issues that arise.
Read full review of Active Roles by One Identity »
Aman Khandelwal
IT Manager at Flash.co
On a scale of one to ten, I would rate One Identity Active Roles a seven. I would rate it a seven after considering...
Read full review of Active Roles by One Identity »
Deepak Dash
Senior Business Analyst at Nordea Bank Denmark
I rate One Identity technical support six out of 10.
Read full review of Identity Manager by One Identity »
Erik Sjögren
Solution Architect at Atea
The support is good but could be better. It could take a day or some hours depending on the case or the customer.
Read full review of Identity Manager by One Identity »
Sufiyan Shaikh
Senior Technical Support Executive at digital track
Customer support for One Identity Manager is generally good and responsive, especially for standard issues. The...
Read full review of Identity Manager by One Identity »
Jonas Piliponis
Chief Cyber Security Officer at a retailer
I would rate the customer support for One Identity Safeguard as eight on a scale of one to ten.
Read full review of Safeguard by One Identity »
Naresh Sonawane
Security Operation Consultant at SecurView
I would rate the technical support as an eight out of ten.
Read full review of Active Roles by One Identity »
Omkar Singh
Cyber Security Analyst at digitaltrack solution pvt.ltd
Customer support for One Identity Manager has been decent overall; response times are usually good for critical...
Read full review of Identity Manager by One Identity »
Stephane Mainfray
Identity functionnal analyst at Sodexo
The technical support could be improved, particularly for architects with advanced knowledge. I have heard that the...
Read full review of Identity Manager by One Identity »
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Customer support for One Identity Active Roles is generally good, but with a few mixed experience issues. From our...
Read full review of Active Roles by One Identity »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
I have had multiple interactions with the support team for One Identity Active Roles. They are good in their response...
Read full review of Active Roles by One Identity »
Himanshu Gawai
Sales specialist at Infobahn Technical Solution Pvt Ltd
Support for One Identity Active Roles is generally good. We have a positive experience with response time and...
Read full review of Active Roles by One Identity »
René DRABO
Team Lead at a tech services company
If we experience a major incident in production, we can expect to receive a response within one hour. We find solace...
Read full review of Identity Manager by One Identity »
Tor Nordhagen
Executive Director at Semaphore
We have a specialist who is super-deep in One Identity and has done a couple of the most complex installations of the...
Read full review of Safeguard by One Identity »
Anonymous User
IT Systems Manager at a insurance company
Support has always been responsive and helpful.
Read full review of Identity Manager by One Identity »
Anumula Hitesh
Senior Business Development Executive at Digitaltrack
Customer support for One Identity Safeguard was generally good, with a knowledgeable and helpful team assisting...
Read full review of Safeguard by One Identity »
mithun jadhav
Network security engineer at a outsourcing company
Support for OneLogin is good, and the people are knowledgeable. I would rate customer support nine out of ten.
Read full review of OneLogin by One Identity »
Reviewer7009881
Independent Consultant
During many projects, we contacted standard support. I mean, even without the premier support contract, we simply...
Read full review of Safeguard by One Identity »
Anonymous User
Solutions architect at a tech services company
I rate One Identity support eight out of 10. We worked closely with the One Identity team, and they assigned us a...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Identity and Access Management Specialist at a tech vendor
Customer Service: Customer service was just average during implementation phase. Technical Support: Technical support...
Read full review of Identity Manager by One Identity »
Dev Saini
Network Security Engineer at Connecting Cyber Networks
The customer support has been excellent. Whenever we've had questions or needed help with setup, their team responded...
Read full review of OneLogin by One Identity »
Sushant Sawant
Technical Support at Here Technology
One Identity Manager's customer support is generally good, with a knowledgeable and technically strong support team...
Read full review of Identity Manager by One Identity »
Anonymous User
Estudiante
I have not had any issues with OneLogin, so I have not used customer service or technical support.
Read full review of OneLogin by One Identity »
Jeremy Dhuit
Head of Global Digital Identity Services at a hospitality company
Customer support is rated six. Sometimes having a fix for a bug takes too much time. While in production, issues tend...
Read full review of Active Roles by One Identity »
Miska Siirto
Lead Solution Architect at Tieto Sweden AB
I've been happy with the technical support. When I previously worked in another company implementing One Identity...
Read full review of Identity Manager by One Identity »
Anonymous User
Service Desk Team Lead & Project Manager at Kodak
The technical support team's response time needs to be improved.
Read full review of Identity Manager by One Identity »
Anonymous User
Principal Consultant at a computer software company
I believe the support model could be better.
Read full review of Identity Manager by One Identity »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.