Compare Cloudflare vs One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

Cloudflare

9 reviews

Cloudflare Web Application Firewall

5 reviews

Cloudflare One

4 reviews

Identity Manager by One Identity

92 reviews

OneLogin by One Identity

91 reviews

Active Roles by One Identity

73 reviews

Top Industries

Comms Service Provider

10%

Construction Company

10%

Financial Services Firm

Outsourcing Company

21%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at bKash Limited
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
Read full review of Cloudflare »
Rajaraman Ramachandran
Co Founder And CTO at Gamucopia Creatives
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Dean Barisic
CTO at PlayNirvana
We are using Cloudflare Web Application Firewall's advanced reporting and analytics tools with their Zero Trust, so...
Read full review of Cloudflare Web Application Firewall »
Cobe Van Coller
Network Architect at IP Dimension
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
Read full review of Cloudflare One »

Review 1 of 4

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I would rate the customer service as seven out of ten. It is not effortless to contact them, however, solutions are...
Read full review of Cloudflare One »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
Read full review of Cloudflare »
Sri Sampath
Founder & CEO at vivacomm
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
Anders Johansson
Senior Specialist at Tieto Estonia
I especially remember that we got great support. I would absolutely rate the support a five out of five, they helped...
Read full review of Cloudflare One »
Spencer Malmad
Owner at Tech Exchange
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
Read full review of Cloudflare »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
Kentgi Tomo
Information Security Lead - Blue Team at FinAccel Pte Ltd.
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
Read full review of Cloudflare Web Application Firewall »
Stefan Rusu
Information Security and Compliance Manager at a tech vendor
I have not used technical support.
Read full review of Cloudflare Web Application Firewall »
Dean Barisic
CTO at PlayNirvana
The solution's customer support is really bad. When you have some issue, you will never get an answer from customer...
Read full review of Cloudflare Web Application Firewall »
Zubair Ali
Senior Network and Security Expert at a financial services firm
Cloudflare's customer support is good; although we have not opened many cases, their customer support has been good...
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Anonymous User
Superintendent of Cloud Platforms at a manufacturing company
As far as technical support, we have not really had any issues that require contacting them.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
Read full review of Cloudflare »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
Support has been good so far. Just the initial headache of onboarding. After onboarding, there was some tuning...
Read full review of Cloudflare One »
Anonymous User
Works at bitmart
The technical support is good.
Read full review of Cloudflare »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Bryan Wei
Director of Platform and Information Security at Brace Software
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
Read full review of Cloudflare One »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
I have not had any issues with the technical support of the Cloudflare Web Application Firewall. Local support is...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Co Founder at a tech services company
Customer Service: 9/10. I did not really have the opportunity to use their service as a free user. However, when you...
Read full review of Cloudflare »
Anonymous User
Technical Lead at a tech services company
I don't need any technical supports because there are a number of blogs with solutions for most of the problems....
Read full review of Cloudflare »
Cobe Van Coller
Network Architect at IP Dimension
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
Read full review of Cloudflare »
Jignesh Lapkamna
IT Manager at a consumer goods company
Customer support is good from Cloudflare. However, we have not observed many issues with Cloudflare, so we did not...
Read full review of Cloudflare »
Anonymous User
Principal Cyber Prevent and Defense Engineer at a comms service provider
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical...
Read full review of Cloudflare »
Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Linux/Cisco/Microsoft Infraestructure Manager at a tech services company
Technical support is 10/10.
Read full review of Cloudflare »

Review 1 of 30

CarlosTum
I AM consultant at a tech services company
I rate One Identity's support eight out of 10. We use the standard support. They send you a link to the documentation...
Read full review of Identity Manager by One Identity »
HatemAly
Presales Manager at 1D Consulting
I do not have any comments about the customer support.
Read full review of OneLogin by One Identity »
Bijja Maheshwar
Assistant Manager at DigitalTrack Solutions Pvt Ltd
I have had a great experience with the customer support team; they are very kind and help our IT team whenever required.
Read full review of OneLogin by One Identity »
Bhavesh Jha
Technical Support Executive at Digitaltrack
Customer support for OneLogin is very interactive, and they are good at their technical aspects, being able to...
Read full review of OneLogin by One Identity »
KartikSwami
Assistant Manager at a comms service provider
Customer support is good and meets my expectations. I would give a rating of 4.5; I think it is good for customer...
Read full review of Safeguard by One Identity »
Aman Khandelwal
IT Manager at Flash.co
On a scale of one to ten, I would rate One Identity Active Roles a seven. I would rate it a seven after considering...
Read full review of Active Roles by One Identity »
Nikita B
Senior Business Manager at Fidelix
My experience with OneLogin by One Identity's customer support has been positive, rating it eight out of ten. During...
Read full review of OneLogin by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Overall, my experience with OneLogin's customer support has been mostly positive, but with some challenges. For...
Read full review of OneLogin by One Identity »
RiyasAbdulkhader
Security Consultant at a financial services firm
We subscribe to premium support from Dell IBM. It's pretty good but can take a while to respond with a solution,...
Read full review of Identity Manager by One Identity »
RyanVargas
Senior Director and Senior Systems Engineer (Dual Role), IT Infrastructure and Security at a financial services firm
We use syslog-ng as an open-source platform, so we don't have support. We're relying on our in-house personnel. The...
Read full review of syslog-ng by One Identity »
Harshal Pachpande
Security Operation Consultant at SecurView
The setup was quite simple and easy for us, with help from the support team, which has been quite helpful for us in...
Read full review of Safeguard by One Identity »
Shrikant Patil
Cyber Security Analyst at a tech vendor
Customer support for One Identity Manager is excellent, and they are reliable and quick to resolve every query.
Read full review of Identity Manager by One Identity »
Michael Otieno
Human Resources Manager at Shell
The customer support has been very proactive and dedicated. The few times that I have reached out to them, they were...
Read full review of OneLogin by One Identity »
Tor Nordhagen
Executive Director at Semaphore
We have a specialist who is super-deep in One Identity and has done a couple of the most complex installations of the...
Read full review of Safeguard by One Identity »
Samir Abu Tahoun
Chief Executive Officer at SMT
If One Identity Password Manager was providing good support I would not have as many complaints as I am. We are a...
Read full review of Password Manager by One Identity »
Arkajit Das
CTO at Fraoula
The customer support from One Identity Active Roles is really good.
Read full review of Active Roles by One Identity »
Ankush Kondewar
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
Customer support has a very helpful nature and is very responsive to our technical team when they require technical...
Read full review of Safeguard by One Identity »
Anonymous User
Estudiante
I have not had any issues with OneLogin, so I have not used customer service or technical support.
Read full review of OneLogin by One Identity »
Edouard Camoin
Chief Information Security Officer at Outscale
I used the technical support once. It was good. I had the answer to my question quickly. I have direct access to the...
Read full review of Safeguard by One Identity »
Padmavati Ipo
Senior ISR at Panthomat group
Customer support is quite good.
Read full review of Active Roles by One Identity »
Luis Ángela Serno Ojeda
Ingenieria Electrónica y Telecomunicaciones at Universidad Nacional Tecnológica de Lima Sur
OneLogin support is very attentive and helpful. They have always helped me quickly when I have had questions or login...
Read full review of OneLogin by One Identity »
SohanMulik
Seniour System Admin at Pantomath Group
Customer support for One Identity has been generally good, with knowledgeable technical teams and effective guidance...
Read full review of Safeguard by One Identity »
Siddhi Trainee
Not Provided at a financial services firm
Customer support for One Identity Safeguard Authentication Services was pretty good.
Read full review of Safeguard Authentication Services by One Identity »
Sushant Sawant
Technical Support at Here Technology
One Identity Manager's customer support is generally good, with a knowledgeable and technically strong support team...
Read full review of Identity Manager by One Identity »
Piotr Grabowski
Infrastructure Service Specialist at Netcompany
I have contacted the technical support of One Identity Manager a couple of times during the four years. It was...
Read full review of Identity Manager by One Identity »
SunilKumar12
Sr.Technical Engineer at a retailer
I have contacted One Identity Manager support. Overall, the experience has been reasonably positive. The main...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Software Engineer at a financial services firm
I contacted technical support for One Identity Manager when we had issues with the request center and the access...
Read full review of Identity Manager by One Identity »
Shivam Pratap Singh
Service Delivery Manager at a tech vendor
I have contacted technical support multiple times and found their emergency coverage reliable. They respond promptly...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior IT Consultant at a tech consulting company
The Dell technical support is good enough.
Read full review of Identity Manager by One Identity »
SidneiYokoyama
CISO at LGPDNOW
I rate syslog-ng support eight out of 10.
Read full review of syslog-ng by One Identity »

Review 1 of 30

Technical Support

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