Compare Cloudflare vs Penta Security Systems

Cloudflare

Based on 128 reviews.

Penta Security Systems

Sample Customers

Cloudflare Web Application Firewall

crunchbase, udacity, marketo, okcupid, zendesk

Popular Solutions

Cloudflare

11 reviews

Cloudflare Web Application Firewall

9 reviews

Cloudflare One

4 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at a financial services firm
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
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Rajaraman Ramachandran
Co Founder And CTO at a tech services company
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Cobe Van Coller
Network Architect at a non-tech company
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
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Avinash Udawant
IT Manager at a tech vendor
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »

Review 1 of 4

No Data Available

Customer Service

KornthawatPhichitoakkhanit
Cloud Business Developer at a tech services company
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
Read full review of Cloudflare Web Application Firewall »
Sri Sampath
Founder & CEO at a comms service provider
I am satisfied with Cloudflare's customer service.
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Amr Kassem
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
KornthawatPhichitoakkhanit
Cloud Business Developer at a tech services company
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
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Wellington Malagutti
Security Specialist at a tech services company
I did not deal with their support or customer service as there was no need. The online documentation was sufficient.
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Bilal Mujahid
Managed Services Manager at a tech services company
The tool's support takes at least one hour to respond.
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Aryan Singh1
Product Manager at a consultancy
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
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Daniyal Khalid
Technical Solutions Specialist at a tech vendor
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Sourabh Pardhi
Senior Information Security Analyst at a tech vendor
We get people to support us when we contact them. However, it takes them too long to respond. The first response is...
Read full review of Cloudflare One »
Spencer Malmad
Owner at a consultancy
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
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Thiago Ribeiro
System Analyst at a comms service provider
I have never had to contact technical support or open a ticket because the servers are so reliable.
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Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Carlos Alam Hernandez Baruch
Engineer at a consultancy
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
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Alvaro Olivares
Head of Cloud Engineering at a financial services firm
I rate the support of Cloudflare DNS a ten out of ten.
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Hüseyin Şimşek
Head of Software Development at a tech services company
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
Bryan Wei
Director of Platform and Information Security at a computer software company
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
Aum e Hani
Manager - Web Development at a engineering company
Until now, I didn’t require much technical support. I try to find any help by myself through the interface.
Read full review of Cloudflare »
Dniel Parra
Network Engineer at a comms service provider
The technical support for Cloudflare is good because the team is knowledgeable about the connection, standard,...
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Anonymous User
Works at a financial services firm
The technical support is good.
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Avinash Udawant
IT Manager at a tech vendor
The technical support of Cloudflare Web Application Firewall rates between five and seven at maximum.
Read full review of Cloudflare Web Application Firewall »
Tch40Dr800
Business Director at a tech services company
I'm quite comfortable with them so I don't see a big issue. We get fairly good support. The earlier issues that we...
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Prajith Chowthee
Independent Consultant at a manufacturing company
We never need to contact customer service.
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Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
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Anonymous User
Principal Web Developer, Managing Director at a tech company
Answers to all our questions were available when needed.
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Anonymous User
WordPress Developer & Consultant at a tech services company
I’ve never had a reason to get in touch with their technical support.
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Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical...
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Nut Benjapornkulpong
Senior Security Consultant at a tech services company
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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