Compare Cloudflare vs Penta Security Systems

Cloudflare

Based on 128 reviews.

Penta Security Systems

Sample Customers

Cloudflare Web Application Firewall

crunchbase, udacity, marketo, okcupid, zendesk

Popular Solutions

Cloudflare

11 reviews

Cloudflare Web Application Firewall

9 reviews

Cloudflare One

4 reviews

Top Industries

Computer Software Company

12%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

M.A. Faisal
General Manager at a financial services firm
We are still working with Cloudflare at my company, bKash Limited, and we continue to use Cloudflare's Cloud WAF...
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Rajaraman Ramachandran
Co Founder And CTO at a tech services company
I have been using Cloudflare, their CDN services, so we can work with something else other than AWS Lambda within the...
Read full review of Cloudflare Workers »
Cobe Van Coller
Network Architect at a non-tech company
At this stage for our smaller clients, we are using Cloudflare One for internet access to provide more security for...
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Avinash Udawant
IT Manager at a tech vendor
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
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Review 1 of 4

No Data Available

Customer Service

Spencer Malmad
Owner at a consultancy
It depends on the level of support. Basic Cloudflare support is average. Enterprise support is amazing. It's 10 out...
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Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
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Carlos Alam Hernandez Baruch
Engineer at a consultancy
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
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Kentgi Tomo
Information Security Lead - Blue Team at a financial services firm
The technical support is easy because we use the enterprise plan. Whenever we have technical difficulties, we can use...
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Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
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Thiago Ribeiro
System Analyst at a comms service provider
I have never had to contact technical support or open a ticket because the servers are so reliable.
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Aryan Singh1
Product Manager at a consultancy
We had a couple of back-and-forth communication with the Cloudflare team. The support team's responses are...
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KornthawatPhichitoakkhanit
Cloud Business Developer at a tech services company
Regarding satisfaction, I would say that typically, we don't require support for the usual setup. We can manage it...
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MariosChristodoulou
Chief Information Officer at a computer software company
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
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Madhurya Dutta
IT Associate at a healthcare company
I haven't contacted technical support.
Read full review of Cloudflare One »
Bryan Wei
Director of Platform and Information Security at a computer software company
I do reach to the support from time to time and they seems to be all very knowledgeable. I rate the support eight out...
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Anonymous User
Senior Consultant CDN at a comms service provider
The technical support team is very good and they know what they're doing.
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Herb Angle
Owner at a financial services firm
I would rate the technical support with Cloudflare as excellent every time I've had to call them; I haven't called...
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Keith Azzopardi
Fractional CTO
While the technical support is generally good, with a rating of seven out of ten, they are not fully familiar with...
Read full review of Cloudflare Workers »
Cobe Van Coller
Network Architect at a non-tech company
Support is quite quick from what I have seen the few times that we did log calls regarding Cloudflare One, so there...
Read full review of Cloudflare One »
Anonymous User
DevOps Engineer at a tech services company
I have never contacted Cloudflare's support team.
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Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical...
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Manjunath MR
Technical Lead at a tech vendor
The product's support needs to be improved since they do not provide proper answers in the required time.
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Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
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Anonymous User
Network Architect at a computer software company
I think the response times could be improved slightly.
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Systems Engineer at a tech services company
Customer Service: Good, as the few times I've required customer service, it was more technical but they were always...
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Anonymous User
Network Security Engineer at a computer software company
We've reached out to technical support in the past and we've found hem to be very good. We're satisfied with the...
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Anonymous User
COO at a tech services company
I rate technical support quite badly. The support person had a hard time understanding my issue. But to be fair, we...
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Anonymous User
Online Marketing & Development Manager at a engineering company
Technical support is 10/10 – very good.
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Shahwar Ahmed
Customer Success Associate at a tech services company
The technical support response time for Business Plan customers could be reduced. Most companies opt for this...
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Stephen Odongo
Technical Support Engineer at a tech services company
The technical support for this solution is really good.
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Anonymous User
Systems and New Media Manager at a leisure / travel company
Technical support is 10/10. Our one call about a caching issue was easily fixed and it turned out to be a problem we...
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Anonymous User
Senior Consultant CDN at a comms service provider
Technical support is responsive.
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Nut Benjapornkulpong
Senior Security Consultant at a tech services company
I have not had any issues with the technical support of the Cloudflare Web Application Firewall. Local support is...
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Anonymous User
Senior Consultant CDN at a comms service provider
Cloudflare Access primarily focuses on customer self-onboarding, assisting them in setting up their access. They do...
Read full review of Cloudflare One »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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