Compare Cohesity vs Rubrik

Cohesity

Based on 95 reviews.

Rubrik

Based on 115 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. Rubrik

September 2026

Rubrik vs. Cohesity DataProtect

Updated: September 2026

Buyer's Guide

Cohesity Data Cloud vs. Rubrik

September 2026

Rubrik vs. Cohesity Data Cloud

Updated: September 2026

Buyer's Guide

Cohesity DataProtect vs. Rubrik

September 2026

Cohesity DataProtect vs. Rubrik

Updated: September 2026

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Popular Solutions

6 reviews

7 reviews

0 reviews

8 reviews

2 reviews

Rubrik NAS Cloud Direct

2 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kalaiarasan Meganathan
Specialist at HCLSoftware
We have been supporting on-premises environments without cloud using Veeam. We also use storage devices like tape...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
I have been in a relationship with Cohesity Data Cloud for more than five years now. I have used Helios in the past.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at LTIMindtree
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Jaspreet k
Head Of The Operations at Flash AI
My main use case for Rubrik NAS Cloud Direct is taking real-time actions to see how they are responding if an agent...
Read full review of Rubrik NAS Cloud Direct »
Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Anonymous User
Senior Technical Support Engineer at a tech services company
We have been working with Rubrik product, the cloud backup solution, implemented with the storage space direct. That...
Read full review of Rubrik »

Review 1 of 4

Customer Service

Kalaiarasan Meganathan
Specialist at HCLSoftware
For the support, I can provide a rating of four only because they initially provide some steps, but later say they...
Read full review of Cohesity DataProtect »
Giovanni Golinelli.
Hybrid IT Architect at Quanture Spa
The customer service and support are fast and professional, and we have a dedicated support colleague who acts as a...
Read full review of Cohesity DataProtect »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at Ørsted Services
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Anonymous User
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Anonymous User
Field CTO at a computer software company
The technical support is good.
Read full review of Cohesity DataProtect »
Anonymous User
Manager of Information Services Infrastructure Team at a healthcare company
Customer Service: Excellent! Technical Support: Very good
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at Swisslos Interkantonale Landeslotterie
Cohesity support will help you with every problem, regardless of the environment.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Anonymous User
System Engineer at a educational organization
Customer support is great.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
We lack an easy way to access the data without involving a developer. For their part, Cohesity has provided talented...
Read full review of Cohesity DataProtect »
Anonymous User
Lead HANA DBA at a manufacturing company
The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However,...
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at Finning International Inc
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Datacenter Management at a tech services company
Superior!
Read full review of Cohesity DataProtect »
Anonymous User
Works at a financial services firm
So far so good, a few little issues, nothing dramatic but support was able to help. Their support site already...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
Cohesity support is very reliable, and I would give it a rating of nine out of ten.
Read full review of Cohesity SmartFiles »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Technician at nuskin
So far support has been amazing.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
The support from Cohesity is good, but it is not as exceptional as Nutanix. The support can depend on the region, and...
Read full review of Cohesity DataProtect »
Drew Nelson
Senior Director Of Operations at Purple Communications, Inc
The technical and engineering teams that I have worked with have been heavily involved throughout the whole process...
Read full review of Cohesity Data Cloud »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Brian Supple
Technical Director at Procloud
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »

Review 1 of 30

AmarpreetSingh
Technical Architect at a tech vendor
I find the technical support of Rubrik very responsive and helpful, rating them nine out of ten.
Read full review of Rubrik »
AmarpreetSingh
Technical Architect at a tech vendor
On a scale from one to ten, I would rate the technical support of Rubrik Go a nine. They are very fast to respond and...
Read full review of Rubrik Go »
Phanindar Ada
Technical Architect at YASH Technologies
The solution's technical support is really great and good support.
Read full review of Rubrik »
Amit Motiwale
Senior Principal Architect /Practice Lead -Storage and Backup at a computer software company
The customer service and support are good.
Read full review of Rubrik »
Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
Read full review of Rubrik »
Anonymous User
Network Specialist, Information Technology at a university
The support from Rubrik is excellent. They do support tunnels on the back end, and you can simply email support and...
Read full review of Rubrik »
Anonymous User
Senior Technology Architect at a comms service provider
If you have any issues with the software, then the Rubrik support is trained and responsive enough to get you...
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
The solution's technical support is good, and they answer quickly and efficiently. However, to improve the support,...
Read full review of Rubrik Go »
Anonymous User
Director and Co-Founder at a tech services company
Customer Service: 10/10. Never seen support like it. Technical Support: The best of the best. Rubrik's investment in...
Read full review of Rubrik »
Anonymous User
Solutions Architect at a insurance company
When updates are needed everything is done through the support. When we need to upgrade we call the support, open a...
Read full review of Rubrik »
Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
Read full review of Rubrik »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Any of the few customer issues were promptly solved by the support. We had internal training through videos offered...
Read full review of Rubrik »
Dileep Thakur
Senior Manager (Backup & Restore) at Pnb housing
We submit a support request and promptly receive an email from the annual support team. Overall, I find the support...
Read full review of Rubrik »
Chadd Blanchard
System Administrator at a manufacturing company
The vendor has world-class support, and some of the best support we have for our solutions. Rubrik support has been...
Read full review of Rubrik »
Sheldon Mollineau
Senior system Engineer at Thomas Jefferson University Hospital
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
Read full review of Rubrik »
Anonymous User
Systems Architect at a tech services company
The technical support is fantastic. You can look at the published reviews; they're right at the top, from a...
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
While the support is generally good, there have been instances where response times could have been quicker, but...
Read full review of Rubrik »
Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
Read full review of Rubrik »
Anonymous User
Director of Technical Services at a healthcare company
I rate Rubrik support a five out of five.
Read full review of Rubrik »
Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
Read full review of Rubrik »
Ibrahim Hasan
Sales Manager at Beta Information Technology
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and...
Read full review of Rubrik »
Anonymous User
Director Data Center Operations at a healthcare company
The technical support is good. They will escalate quickly if it is needed.
Read full review of Rubrik »
Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
Read full review of Rubrik »
SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
The technical support is wonderful. Very cooperative and informative.
Read full review of Rubrik Go »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
The level of technical support is very high in terms of the availability, skills and low time to solve issues.
Read full review of Rubrik »
Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
Read full review of Rubrik »
Anonymous User
Lead Storage and Backup Engineer at a computer software company
The technical support in India is excellent; they are quick to respond and resolve issues.
Read full review of Rubrik »
Blake
Sr Systems Engineer at a manufacturing company
The technical support is excellent. I would rate technical support 10 out of 10. I work with them on an almost daily...
Read full review of Rubrik »
Anonymous User
Enterprise Solutions Architect at a tech vendor
We have not had a need to contact technical support.
Read full review of Rubrik Go »

Review 1 of 30

Technical Support

No Data Available

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