Compare Creatio vs Jitterbit

Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley

Popular Solutions

Studio Creatio

2 reviews

4 reviews

3 reviews

0 reviews

0 reviews

Top Industries

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Marketing Services Firm

12%

Computer Software Company

12%

Outsourcing Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
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Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them,...
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Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
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Review 1 of 4

Mohamed Abd Kader
Head of Enterprise Architecture at Mantrac Group
We use Jitterbit to connect cloud solutions with our on-premises ERP system.
Read full review of Jitterbit Harmony »

Review 1 of 1

Customer Service

Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
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Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
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Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
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Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
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Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
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Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
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Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
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Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
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Flavio A. Manfredi Lebrao
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
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Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
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Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
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Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
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Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
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Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
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Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
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Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
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Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
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Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
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Anton Mironov
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
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Review 1 of 25

Anonymous User
Logistics Director of Planning and Projects at FreshDirect
We have not had to use their technical support. We have spoken with their consultants and developers though, who have...
Read full review of Jitterbit Vinyl »
Larry Egan
VP Strategic Technologies at Alnylam Pharmaceuticals Inc
They have been super helpful in just about every capacity. A lot of times, there will be challenges. We will go to...
Read full review of Jitterbit Vinyl »
Nate Seiling
Founder at Quote Kong LTD
My experience with Zudy's technical support has been good. They definitely take in the things that I'm saying. When...
Read full review of Jitterbit Vinyl »
Shane Darrisaw
National Administrator at mPact Pro Client Management Systems
We've not had any issues with tech support. We've not had any challenges to go to tech support. But, as promised, if...
Read full review of Jitterbit Vinyl »
Anonymous User
Consultant at a consultancy
I have never used technical support.
Read full review of Jitterbit Harmony »
Anonymous User
Director Technology Services, Retail Direct & Ecommerce at a consumer goods company
Support has been responsive and quickly answered our questions.
Read full review of Jitterbit Harmony »
Sahal Laher
Head of Global Digital/Marketing Technology at a consumer goods company
The tech support is very good. We haven't had to use tech support very much, but when we do, things are resolved on...
Read full review of Jitterbit Vinyl »
Anonymous User
Scheduling Manager at a leisure / travel company
Their technical support is awesome. I work exclusively with their technical department and they're able to turn...
Read full review of Jitterbit Vinyl »
Anonymous User
Senior Technical Consultant at a tech services company
I have not used technical support.
Read full review of Jitterbit Harmony »
Anonymous User
Sr. Team Manager - Tour Manager Department at a leisure / travel company
I can tell you that I really appreciate Martin and Grant, the two guys who have been helping us in developing this....
Read full review of Jitterbit Vinyl »
Don Mitchell
Founder/CTO at NG911 Services
I have never had to grab technical support outside of the developers
Read full review of Jitterbit Vinyl »
Anonymous User
Implementation Specialist at a consultancy
I would give the technical support a rating of 8/10. The technical support members are very knowledgeable, but they...
Read full review of Jitterbit Harmony »
Anonymous User
Sr. Director, Business Area Solutions at Intra-Cellular Therapies, Inc
Technical support has been great. I tend to work primarily with one or two consultants who are my interface to the...
Read full review of Jitterbit Vinyl »
Andrew Parkin
Head of Data & BI at a tech services company
Technical support has been very good overall. We are very happy with them.
Read full review of Jitterbit Harmony »
Anonymous User
Data Architect / Data Migration Specialist / Cloud Consultant at a tech company
The technical support is very good.
Read full review of Jitterbit Harmony »
Anonymous User
Vice President Technology at Collette
The support from Zudy has been tremendous. The people that we have worked with (not just Tommy, Trish, and Charles),...
Read full review of Jitterbit Vinyl »
ProgrammerAnalyst11
Programmer Analyst at a manufacturing company
Since we have two of the consultants on site, anytime I have a question, they're right there and if they don't know...
Read full review of Jitterbit Vinyl »
Anonymous User
CRM Administrator at a media company
I would give the technical support a rating of 10/10 as the online guides have helped us sufficiently.
Read full review of Jitterbit Harmony »
Anonymous User
General Manager at lipstream Financial
With limited engineering at our firm, we rely heavily on Zudy's team to help out when issues arise. 99% of the time,...
Read full review of Jitterbit Vinyl »
Anonymous User
VP, Business Technology at a tech services company
I would give technical support a rating of 10/10. This is where Jitterbit has really shined. Their support has been...
Read full review of Jitterbit Harmony »
ExecutiveDirector18
Executive Director of Management Process Automation at a healthcare company
Zudy's technical support has been spot on. Every time we've needed them, they've been able to deliver what we're...
Read full review of Jitterbit Vinyl »
Anonymous User
Technical Consultant - Salesforce Specialist at a tech services company
I would give technical support a rating of 8/10.
Read full review of Jitterbit Harmony »
Anonymous User
Developer, Technical Lead at a tech services company
When I needed the technical support, the response was quick and professional.
Read full review of Jitterbit Harmony »
Nivas Srinivasan
Principal Consultant at a retailer
Tech support comes back to us with good ideas. Their suggestions, at times, are very helpful for us in making...
Read full review of Jitterbit Vinyl »
Anonymous User
Mobile Dog Product Manager at BioPet Laboratories
The Zudy app team assigned us has been helpful and responsive to concerns I have brought up. Through email and ZPM,...
Read full review of Jitterbit Vinyl »
Jaquelyn Freeman
Finance Manager at a tech services company
I deal with a lot of people at VINYL. We have our consultants, a couple guys at VINYL, and we talk once a week. If...
Read full review of Jitterbit Vinyl »
Scott Grabowski
Manager of Retail Technology at Brooks Brothers
VINYL's tech support and Zudy's tech support is top notch. Whenever we've had any of the issues that I mentioned...
Read full review of Jitterbit Vinyl »
Edwin Patterson
Director, Technology Management at PGT Trucking Inc.
Tech support has been great for this company. Any problems we've had, we've gotten prompt responses. Tech support for...
Read full review of Jitterbit Vinyl »
Anonymous User
VP of IT at a manufacturing company
We find the team members who work with us from Zudy catch on to business issues and processes quickly. They make good...
Read full review of Jitterbit Vinyl »
Robbie Woodsum
Business Systems Analyst at a insurance company
We haven't really needed tech support. Because the maintenance is so small, when something goes wrong we've got our...
Read full review of Jitterbit Vinyl »

Review 1 of 30

Technical Support

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