Compare Creatio vs Jitterbit

Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley

Popular Solutions

Studio Creatio

2 reviews

3 reviews

2 reviews

0 reviews

0 reviews

Top Industries

Construction Company

16%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

12%

Outsourcing Company

10%

Construction Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
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Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them,...
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Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Mohamed Abd Kader
Head of Enterprise Architecture at Mantrac Group
We use Jitterbit to connect cloud solutions with our on-premises ERP system.
Read full review of Jitterbit Harmony »

Review 1 of 1

Customer Service

Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
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Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
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Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Sales Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
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Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
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Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
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Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
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Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
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Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
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Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
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Anton Mironov
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
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Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Sales Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
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Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
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Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
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Review 1 of 25

Anonymous User
Senior Technical Consultant at a tech services company
I have not used technical support.
Read full review of Jitterbit Harmony »
Larry Egan
VP Strategic Technologies at Alnylam Pharmaceuticals Inc
The support team always makes itself available and drives resolutions quicker than we can typically keep up. It is...
Read full review of Jitterbit Vinyl »
Anonymous User
Mobile Dog Product Manager at BioPet Laboratories
The Zudy app team assigned us has been helpful and responsive to concerns I have brought up. Through email and ZPM,...
Read full review of Jitterbit Vinyl »
Scott Grabowski
Manager of Retail Technology at Brooks Brothers
VINYL's tech support and Zudy's tech support is top notch. Whenever we've had any of the issues that I mentioned...
Read full review of Jitterbit Vinyl »
Anonymous User
Associate Director, Commercial Systems at a pharma/biotech company
The support is quite good through the professional services.
Read full review of Jitterbit Vinyl »
Nivas Srinivasan
Principal Consultant at a retailer
Tech support comes back to us with good ideas. Their suggestions, at times, are very helpful for us in making...
Read full review of Jitterbit Vinyl »
ExecutiveDirector18
Executive Director of Management Process Automation at a healthcare company
Zudy's technical support has been spot on. Every time we've needed them, they've been able to deliver what we're...
Read full review of Jitterbit Vinyl »
Anonymous User
VP, Business Technology at a tech services company
I would give technical support a rating of 10/10. This is where Jitterbit has really shined. Their support has been...
Read full review of Jitterbit Harmony »
Robbie Woodsum
Business Systems Analyst at a insurance company
We haven't really needed tech support. Because the maintenance is so small, when something goes wrong we've got our...
Read full review of Jitterbit Vinyl »
Anonymous User
Scheduling Manager at a leisure / travel company
Their technical support is awesome. I work exclusively with their technical department and they're able to turn...
Read full review of Jitterbit Vinyl »
Anonymous User
Application Support Analyst at Alvarez & Marsal
We meet with the Zudy team twice a week to discuss bugs and enhancement requests, as well as receive updates about...
Read full review of Jitterbit Vinyl »
Anonymous User
Vice President Technology at Collette
The support from Zudy has been tremendous. The people that we have worked with (not just Tommy, Trish, and Charles),...
Read full review of Jitterbit Vinyl »
Larry Egan
VP Strategic Technologies at Alnylam Pharmaceuticals Inc
They have been super helpful in just about every capacity. A lot of times, there will be challenges. We will go to...
Read full review of Jitterbit Vinyl »
Sean Harrop
Director of Application Development at Collette Travel Services
Zudy technical support has always been great. They are very quick to get back to us when we have questions, whether...
Read full review of Jitterbit Vinyl »
Jon Pederson
CFO of the Markets Group at a media company
Tech support has been super-responsive. We've generally had a retainer agreement for consulting hours, so we get what...
Read full review of Jitterbit Vinyl »
Anonymous User
Consultant at a consultancy
I have never used technical support.
Read full review of Jitterbit Harmony »
Anonymous User
Implementation Specialist at a consultancy
I would give the technical support a rating of 8/10. The technical support members are very knowledgeable, but they...
Read full review of Jitterbit Harmony »
Anonymous User
Technical Consultant - Salesforce Specialist at a tech services company
I would give technical support a rating of 8/10.
Read full review of Jitterbit Harmony »
Melinda Marks
Chief of Staff at a non-tech company
We have a guy that comes to our office every Wednesday and he's easily accessible at any hour, any day of the week....
Read full review of Jitterbit Vinyl »
Jaquelyn Freeman
Finance Manager at a tech services company
I deal with a lot of people at VINYL. We have our consultants, a couple guys at VINYL, and we talk once a week. If...
Read full review of Jitterbit Vinyl »
ProgrammerAnalyst11
Programmer Analyst at a manufacturing company
Since we have two of the consultants on site, anytime I have a question, they're right there and if they don't know...
Read full review of Jitterbit Vinyl »
Anonymous User
Sr. Director, Business Area Solutions at Intra-Cellular Therapies, Inc
Technical support has been great. I tend to work primarily with one or two consultants who are my interface to the...
Read full review of Jitterbit Vinyl »
David Hendrickson
Senior Director of IT at NXC Imaging
The tech support at Zudy is top notch. They are a bunch of talented people who are very responsive and we've not had...
Read full review of Jitterbit Vinyl »
Anonymous User
VP of IT at a manufacturing company
We find the team members who work with us from Zudy catch on to business issues and processes quickly. They make good...
Read full review of Jitterbit Vinyl »
Anonymous User
Developer, Technical Lead at a tech services company
When I needed the technical support, the response was quick and professional.
Read full review of Jitterbit Harmony »
Anonymous User
Logistics Director of Planning and Projects at FreshDirect
We have not had to use their technical support. We have spoken with their consultants and developers though, who have...
Read full review of Jitterbit Vinyl »
Anonymous User
Director Technology Services, Retail Direct & Ecommerce at a consumer goods company
Support has been responsive and quickly answered our questions.
Read full review of Jitterbit Harmony »
Don Mitchell
Founder/CTO at NG911 Services
I have never had to grab technical support outside of the developers
Read full review of Jitterbit Vinyl »
Anonymous User
Founder at a tech services company
We did not use technical support.
Read full review of Jitterbit Harmony »
Sahal Laher
Head of Global Digital/Marketing Technology at a consumer goods company
The tech support is very good. We haven't had to use tech support very much, but when we do, things are resolved on...
Read full review of Jitterbit Vinyl »

Review 1 of 30

Technical Support

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