Jitterbit Harmony offers an advanced integration platform that simplifies data transformation, helps users quickly connect apps, and automates workflows, streamlining complex business processes efficiently.
| Product | Mindshare (%) |
|---|---|
| Jitterbit Harmony | 1.0% |
| Informatica Intelligent Data Management Cloud (IDMC) | 3.7% |
| SSIS | 3.6% |
| Other | 91.7% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 77 |
| Midsize Enterprise | 36 |
| Large Enterprise | 39 |
Designed to meet the high demands of modern businesses, Jitterbit Harmony enables seamless integration across cloud and on-premise environments. By leveraging its powerful tools and user-friendly design, users can accelerate innovation, reduce operational costs, and enhance productivity. It bridges the gap between traditional and emerging technologies, ensuring organizations can adapt quickly to market changes and remain competitive.
What are the key features of Jitterbit Harmony?Jitterbit Harmony finds its application across numerous industries, from enhancing data integration in the healthcare sector to optimizing supply chain logistics in manufacturing. It supports financial institutions by improving transaction processing and facilitates real-time data connectivity in retail environments, making it a versatile choice for diverse industries looking to innovate rapidly.
Jitterbit Harmony was previously known as Jitterbit, Jitterbit Harmony.
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| Author info | Rating | Review Summary |
|---|---|---|
| Head of Enterprise Architecture at Mantrac Group | 4.5 | We use Jitterbit to connect our cloud solutions with our on-premises ERP system, which saves us around 20 working days. Its most valuable feature is easy integration, though its API management could be better. |
| Head of Data & BI at a tech services company with 11-50 employees | 4.0 | We use this stable ETL solution for data integration. It's intuitive, scalable, and improves delivery speed, despite a slightly difficult initial setup. Technical support is excellent. Overall, we are very pleased with it and rate it highly. |
| Director Technology Services, Retail Direct & Ecommerce at a consumer goods company with 501-1,000 employees | 4.5 | In our experience, Jitterbit Harmony allows for easy data mapping with minimal coding, simplifying maintenance. However, looping through complex data structures is challenging, and better documentation is needed. Switching from in-house scripts to Jitterbit was a beneficial choice for us. |
| VP, Business Technology at a tech services company with 201-500 employees | 4.5 | Jitterbit Harmony makes it easy to build integrations and processes for data transfer. While I wish it offered a dedicated cloud version for security, it’s more affordable and modern compared to our previous solution, Informatica, which was outdated and costly. |
| Technical Consultant - Salesforce Specialist at a tech services company with 201-500 employees | 4.0 | I value Jitterbit's user-friendly UI and cost-effectiveness for integrations. However, I've experienced occasional server downtimes during work hours and scalability issues with the Data Loader when processing large record volumes. |
| Senior Technical Consultant at a tech services company with 51-200 employees | 4.0 | We found this product offers easy Salesforce integration and straightforward setup. While generally stable and scalable for small data, it had bugs, like delete query tests affecting live data. I haven't used customer support. |
| CRM Administrator at a media company with 51-200 employees | 5.0 | I find Jitterbit Cloud Data Loader highly valuable for its ease of use, integrity, and reliable performance, despite occasional disconnection issues. It's superior to previous solutions, and customer support guides are excellent. |
| Consultant at a consultancy with 11-50 employees | 5.0 | I find Jitterbit excellent for large data jobs, loading millions of lines quickly with no stability issues. While the UI is dated, its speed and capacity outperform Dataloader.io for significant tasks, even on the free version. |
| Data Architect / Data Migration Specialist / Cloud Consultant at a tech company with 51-200 employees | 4.0 | I value Jitterbit's easy UI and Salesforce integration, appreciating its Cloud Console and support. However, I need more connectors and improved advanced data transformation, as scalability issues arise with complex data manipulations. |
| Founder at a tech services company | 3.5 | I found Jitterbit strong for data manipulation and connectivity, improving our data organization and process tracking. However, its scheduling and error handling were unreliable, causing tasks to fail. We eventually reverted to our in-house solution. |
We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.
The solution's API management capabilities need improvement.
We have been using the solution for almost ten years.
It is a very stable solution. I rate its stability a nine out of ten.
I rate the solution's scalability a nine out of ten.
The solution's setup process is easy. We keep upgrading it based on usage. It takes around two to three hours to complete.
The solution generates a return on investment for us in terms of time. It saves around 20 working days of our time.
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
I rate the solution a nine out of ten.
We're using this product as an ETL tool for the purposes of data integration.
While I can't speak to exact metrics, I can say that it improves the speed to delivery for developing integration.
It's quite intuitive to use.
It does a lot of out the box job control, which is very good.
The solution is stable.
We have found the solution scales well.
Technical support is quite supportive.
We only use small parts of the solution, however, the parts that we use are quite adequate.
On the whole, we're quite pleased with it. There's nothing that comes to mind in terms of what I'd like to improve.
The initial setup can be a little bit difficult.
I've been using the solution for about two years.
The solution, so far, has been stable and we've been happy with it. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
We found that the solution scaled quite nicely for us. It's a very easy process.
We have about four people using the solution right now.
Currently, it's used probably for about a quarter of our solutions. In terms of increasing the usage of it, we may not at the moment due to the fact that AWS also has ETL tools that are similar. We may be using those instead.
Technical support has been very good overall. We are very happy with them.
We did not previously use a different solution.
The initial setup is neither complex nor straightforward. It's somewhere in between. We needed assistance in order to get things up and running properly.
It probably took about a day to deploy fully. After that, there was the implementation structure. We just went through the standard dev pre-production and production implementation for it.
We have four staff members that can handle deployment and maintenance.
We had some help from Jitterbit themselves in setting it up. Once it was there, it's not too bad.
They were very helpful and very supportive.
We've seen an ROI, however, I can't speak to exact metrics.
We pay a yearly licensing fee. I can't speak to the exact costs. There aren't additional costs we have to worry about, however.
We didn't really look at other options. We pretty much went right for this.
I'm just a customer and an end-user.
I'm not sure which exact version of the solution we're using currently.
I'd advise new users to make sure they have support from Jitterbit. Build up that relationship with them as they can be very supportive.
I'd rate the solution at an eight out of ten. It's easy to use and it's quite a stable product. I'd rate it quite highly.
We continue to find more and more ways to leverage the tool. With it, we are able to pull orders from eBay using an API without formal in-house expertise.
Jitterbit provides the ability to quickly map data between files and databases. Because it is done without much coding, it can be done quickly with a small team and maintained more easily.
Looping through complex data structures can be difficult. There should be better documentation to address common scenarios.
I have used this solution for three years.
We had a couple of occasions where performance was impacted due to issues on the Harmony cloud.
So far, we have not encountered any scalability issues.
Support has been responsive and quickly answered our questions.
We used a combination of in-house scripts and old integration tools. Jitterbit is very flexible. Replacing a number of tools with a single, standard, supported tool with a short learning curve was a good choice for us.
The setup was very straightforward. Install the studio, install the agent, and then go.
The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition. If you only need the ERP connector, they will license a custom package based upon your needs.
We evaluated a number of solutions, including writing custom interfaces/scripts. No other solution was an "apples-to-apples" comparison.
Make sure you understand the definition of “endpoint”. The product can become expensive if you are connecting to a large number.
Take advantage of the free trial. You can easily get a simple interface up and running in that time frame to see how the tool works for you.
It used to take us 60 – 80 hours to build integrations. We can now do most of them in less than one day. It has been a huge time saver for us.
It is very easy to build integrations and processes to pull and push data.
I would like the ability to offer a dedicated cloud version for security. Some of our customers are uncomfortable allowing their data to go to the cloud unless there is a dedicated service just for them in which their data is never co-mingled.
I have used Jitterbit for four years.
We did have some stability issues when we first moved to the cloud version, but that was resolved.
We have not yet had any scalability issues.
I would give technical support a rating of 10/10. This is where Jitterbit has really shined. Their support has been the best of any tool we have ever used.
We were using Informatica. It was old, bloated with integrations we did not need, and not cloud-based. It was also much more expensive than Jitterbit.
It is very easy to install and get running.
No advice here. Jitterbit was extremely cost effective for us compared to other options.
We evaluated Informatica, Pentaho, MuleSoft, Pervasive, and Talend.
We mainly used the NetSuite, Salesforce, and Oracle integrations. Those all worked seamlessly. We did not look into all the other standard integrations they offer. You need to make sure they offer what you need.
For both Jitterbit Harmony ETL and Jitterbit Salesforce Data Loader, I value the following:
The Jitterbit Salesforce Data Loader has allowed my team to be creative with the cost effective solutions that we propose to clients, since the Data Loader solution is free.
The Jitterbit Harmony ETL tool has allowed my team to architect more centralized integration solutions. Jitterbit is solely used as the middleware technology across multiple end-points.
In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations. Jitterbit can improve in this area.
I have used both versions (Jitterbit Harmony ETL and Jitterbit Salesforce Data Loader) for three years.
We’ve periodically experienced downtime with this tool, although not too often. I would estimate it to be about twice in three months.
We get email notifications stating downtime with one of the regional servers on which the integration cloud agent runs. This is usually disruptive, if it happens during work hours.
There are no scalability issues with the full Jitterbit Harmony ETL version. We experienced some scalability issues with the Jitterbit Harmony Salesforce Data Loader, usually when processing records greater than 50 thousand in a scheduled process.
I would give technical support a rating of 8/10.
We switched primarily because of cost.
The initial setup was straightforward.
I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors. However, you can get better pricing from its competitors, if you do a bulk purchase (ETL tool and other applications).
We evaluated the following alternatives:
Most of the ETL tools can achieve the base function of data integration.
When selecting a product, pick the one that is:
You do not need the finest with all the bells and whistles. Just get the one that gets the job done.
We use this product for our clients.
There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data.
We have used this product for eight months.
The product is stable.
We haven't encountered any scalability issues, although it was tested with only a few thousand records.
I have not used technical support.
We previously used Talend.
The setup was straightforward for me.
I was not involved in the pricing/licensing considerations.
We evaluated Talend and Dell Boomi.
Integrity, ease of use, user-friendly user interface, and errorless logs are the most valuable features. We are extremely satisfied with this product.
We use this product on a daily basis and rely on it for inserting, updating, and deleting critical records in our organization.
Sometimes we experience disconnections and I have to close all Jitterbit programs. I have to hit the "Jitterbit Cloud Data Loader Start Services" button to reopen and reconnect to the Salesforce organization. This issue can be fixed.
We have been using the solution for five years.
We have encountered some disconnect issues.
We have not encountered any scalability issues.
I would give the technical support a rating of 10/10 as the online guides have helped us sufficiently.
I had been using Salesforce Data Loader and DataLoader.io previously. However, Jitterbit Cloud Data Loader is more useful, accurate, and reliable than others in the market, based on performance.
The setup was straightforward. All setup steps are predefined and easy to implement.
Every Salesforce administrator should use this product on their CRUD (Create, Read, Update, Delete) operations.
We evaluated Salesforce Data Loader and DataLoader.io.
It's easy and fun to use this product. You can count on it for all your CRUD operations.
Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried.
I am a consultant, but when I was an admin, it helped me make changes (inserts/updates) much faster.
It's pretty user-friendly. The only thing I would possibly change is the UI. It is still very 'Windows' looking.
I know with Salesforce updating the UI like they did, it slowed it down a lot.
I like the Dataloader.io interface and usability the best. It's just too slow.
I have been using Jitterbit since 2013.
We have not had any stability issues that I can remember.
We have not had any scalability issues.
I have never used technical support.
I use Dataloader.io for very small jobs as it is super easy to use. But it’s VERY slow when you have more data and it only handles up to about 50,000 lines.
I use the Salesforce data loader for medium jobs, as it is faster than dataloader.io, but not as easy to use.
For large jobs, I use Jitterbit due to the speed and the handling of millions of lines.
The setup was in the middle range between straightforward and complex.
I only use the free version.
I only use the free version and I haven’t implemented it, per se.
As a Salesforce implementation partner, Jitterbit is our go to recommendation when it comes to Salesforce integration with other systems because of its streamlined, easy UI and wizard-based configuration. Since Jitterbit is built to handle these types of integrations, we have the utmost confidence in recommending it to our customers.
Sometimes additional connectors are needed.
There is also need for:
I have used this solution for three years.
There were no stability issues.
We have experienced some scalability issues, i.e., notably around advanced data transformation, manipulations, and cleansing, which Jitterbit can't do.
The technical support is very good.
The setup is very straightforward.
We have noted that the base level with 3 connections is $2000, but the added bonus is that Jitterbit doesn't charge for any data volume/traffic, which is a good feature.
When providing recommendations, we suggest Jitterbit and Scribe Online as the cloud-based tool options and CloverETL as the on-premise system.
Start simple and build on the complexity.
If you need complex data cleansing, de-duping, denormalization, and/or normalization, then consider a tool such as CloverETL.
In descending order:
Jitterbit allows us to:
At the time, the scheduling and error handling left room for improvement. The execution of scheduled tasks was less reliable than it could be.
I am not sure how long the solution has been in use.
Tasks would fail to start or error out and fail to track exceptions.
I am not aware of any scalability issues.
We did not use technical support.
We used an in-house application. The maintenance required highly trained developers. Even so, we went back to that solution eventually.
The setup was straightforward.
I was not involved in the licensing and pricing.
We did not evaluate any other products beforehand.
Get the latest version and train the personnel.
